They flew To major buisness cities on the East Coast hourly. LGA
and I think HPN
. The Coke kiosk was only in ORD
. They could not get permission in cities where UA
shared a concourse w/ OA
's. The other major "selling feature was that the gate agents would work ONLY BizOne flights. Frequent flyers got toknow the agents and the agents began to anticipate the needs of those travellers.
BizOne survived until early 2001. In 2000 the CSR's came under IAM contract provisions. BizOne agents had to be interviewed for thier positions originally. W/ the contract that was no longer possible. With out specialized agents working those flights in ORD
and the other cities the "product" became meaningless, and so it was discontinued.
still retains an hourly schedule to ORD
. And we still call those agents Bizone agents, mostly out of habit. But now we rotate people in and out of those slots on a daily basis.
A little less Hooah, and a little more Dooah.