jhooper
Posts: 5560
Joined: Thu Dec 13, 2001 8:27 pm

Delta Eliminates In-flight Entertainment Fee!

Thu Oct 23, 2003 8:37 am


ATLANTA, Oct. 22, 2003 – Delta Air Lines (NYSE: DAL) today announced it will provide complimentary audio and video entertainment in all cabins beginning Nov. 1, 2003. The change will eliminate the $5 in-flight entertainment fee in economy class. Customers may enjoy onboard audio and video entertainment by bringing their own headsets or purchasing headsets in-flight for $2.

”Delta is committed to enhancing our customers’ travel experiences,” said Patrice Miles, vice president of Consumer Marketing. “Delta is pleased to offer award-winning in-flight entertainment to our customers at no cost.”

Customers who purchase headsets may keep them for use on future flights and with personal audio devices. The headsets fit comfortably around the ears instead of over the head and include a two-prong adapter for use on Delta flights. The adapter can be removed for use with any standard single-prong portable music player.

Customers in first class, BusinessElite and international economy will continue to receive complimentary headsets.

Delta’s award-winning in-flight programming offers customers current feature films, highly rated television programs and eight audio channels. Spafax In-flight Entertainment recently won its first Telly Award for the Delta Horizons Delta VJ segment, produced exclusively for Delta. Additionally, Delta received five nominations at the 2003 World Airline Entertainment Association AVION Awards including Best Overall In-flight Entertainment, Best In-flight Video Programming and Best Audio Entertainment.

Delta Air Lines, the world’s second largest airline in terms of passengers carried and the leading U.S. carrier across the Atlantic, offers 6,130 flights each day to 453 destinations in 82 countries on Delta, Song, Delta Shuttle, Delta Connection and Delta’s worldwide partners. Delta is a founding member of SkyTeam, a global airline alliance that provides customers with extensive worldwide destinations, flights and services. For more information, please go to delta.com.
Last year 1,944 New Yorkers saw something and said something.
 
JAL777
Posts: 2453
Joined: Wed Jun 04, 2003 10:13 pm

RE: Delta Air Lines Eliminates In-flight Entertainment

Thu Oct 23, 2003 8:38 am

Topics a bit misleading don't you think???
 
Guest

RE: Delta Air Lines Eliminates In-flight Entertainment

Thu Oct 23, 2003 8:39 am

Looks like they are doing the exact same thing some other airlines are already doing (ATA and AA among others).
 
coolkenla
Posts: 30
Joined: Sun Sep 28, 2003 11:55 pm

RE: Delta Air Lines Eliminates In-flight Entertainment

Thu Oct 23, 2003 8:40 am

extremely misleading! by the way, AA did this last year.
 
tommy767
Posts: 4658
Joined: Sat Aug 09, 2003 12:18 pm

RE: Delta Air Lines Eliminates In-flight Entertainment

Thu Oct 23, 2003 8:46 am

Delta selling the headphones for $2 is exactly what continental did when I flew them in 01' from EWR-PVR. They want you to buy them so you can keep them on future flights.
"KEEP CLIMBING" -- DELTA
 
JBirdAV8r
Posts: 3454
Joined: Sun Jun 24, 2001 4:44 am

RE: Delta Air Lines Eliminates In-flight Entertainment

Thu Oct 23, 2003 8:54 am

Trusting Jhooper, I bet the "Fee" got cut off the topic...making it sound misleading.
I got my head checked--by a jumbo jet
 
alexchao
Posts: 665
Joined: Fri Aug 24, 2001 12:35 pm

RE: Delta Air Lines Eliminates In-flight Entertainment

Thu Oct 23, 2003 9:18 am

VERY misleading... But the topic definitely got my attention.

-alexchao
 
BCAInfoSys
Posts: 2617
Joined: Thu Sep 11, 2003 11:09 pm

RE: Delta Air Lines Eliminates In-flight Entertainment

Thu Oct 23, 2003 9:36 am

OK.. but you guys are missing the HUGE upside of this! No more of those god-awful plastic tubes that hurt your ears! Hooray!  Big grin
Militant Agnostic - I don't know and you don't either.
 
777-200X
Posts: 24
Joined: Sat Apr 08, 2000 4:17 am

RE: Delta Air Lines Eliminates In-flight Entertainment

Thu Oct 23, 2003 10:06 am

Title is miss leading. Also Delta is a little bit behind. United has been offering free entertainment in economy for a couple of years.

 
TLHFLA
Posts: 492
Joined: Mon May 12, 2003 10:19 am

RE: Delta Air Lines Eliminates In-flight Entertainment

Thu Oct 23, 2003 10:16 am

It has been a while since I have flown on Delta. Do the MD88s have in-flight entertainment? Except for the 732s and 733s (?), from what I have gathered from various discussions from this forum, the rest of their fleet has some sort of in-flight entertainment.
Bill in ATL
 
jrlander
Posts: 1025
Joined: Wed Aug 11, 1999 3:47 am

RE: Delta Air Lines Eliminates In-flight Entertain

Thu Oct 23, 2003 10:28 am

Delta's MD-90's, 737-800's, 757's, 767's, 777's (and MD-11's while they are still around) have IFE. The older 737's and MD-88's do not.
 
SuperDash
Posts: 352
Joined: Sun Sep 07, 2003 1:52 pm

RE: Delta Air Lines Eliminates IFE Fee?

Thu Oct 23, 2003 11:17 am

I like it...Tell me that they will get rid of the $5 charge but then say, $2 if you want the headsets. Not exactly an elimination of the fee. Sounds like Delta. Oh well, their movies aren't worth watching for $2 either. I know you get to keep the high quality Bose headphones, to lose and forget for your next flight. They could just do us all a favor and get rid of the audio/video altogether and charge me $10 less per ticket.
 
Bicoastal
Posts: 2446
Joined: Wed Oct 06, 1999 5:56 am

RE: Delta Eliminates In-flight Entertainment Fee!

Thu Oct 23, 2003 12:09 pm

United has been free for a couple of years now. It's about time Delta copied the best.
Airliners.net has many forums. It has spell check and search functions. Use them before posting!
 
jhooper
Posts: 5560
Joined: Thu Dec 13, 2001 8:27 pm

RE: Delta Eliminates In-flight Entertainment Fee!

Thu Oct 23, 2003 12:11 pm

Oh, sorry about that guys. I don't know why that happened. Anyway, thank you 174thfwff for fixing that problem for us.
Last year 1,944 New Yorkers saw something and said something.
 
2cn
Posts: 632
Joined: Wed Aug 22, 2001 6:30 pm

RE: Delta Eliminates In-flight Entertainment Fee!

Thu Oct 23, 2003 12:47 pm

I like it...Tell me that they will get rid of the $5 charge but then say, $2 if you want the headsets. Not exactly an elimination of the fee.

It is an elimination of a fee. You no longer have to pay 5 dollars in Economy class to take advantage of the IFE, regardless of whether you use your own or Deltas headsets. Now you may use the IFE with your own for free, or if you do not have a pair you may purchase one for two dollars and keep them for use on future flights. So the mandatory fee if you wish to use the IFE is gone, eliminated, and the ability to purchase headsets is there should you not have your own.
 
UALPHLCS
Posts: 3233
Joined: Thu Jun 28, 2001 5:50 am

RE: Delta Eliminates In-flight Entertainment Fee!

Thu Oct 23, 2003 12:51 pm

Yeah whoop dee do UA has been free since 2000.
A little less Hooah, and a little more Dooah.
 
JBirdAV8r
Posts: 3454
Joined: Sun Jun 24, 2001 4:44 am

RE: Delta Eliminates In-flight Entertainment Fee!

Thu Oct 23, 2003 12:58 pm

Yeah whoop dee do UA has been free since 2000.

But DL hasn't and that's the issue at hand...isn't it?  Big grin
I got my head checked--by a jumbo jet
 
USAFHummer
Posts: 10261
Joined: Thu May 18, 2000 12:22 pm

RE: Delta Eliminates In-flight Entertainment Fee!

Thu Oct 23, 2003 1:15 pm

When did ATA ixnay the fee? I flew them in late August and they charged $2 for headphones...guess it was pretty recent?

Greg
Chief A.net college football stadium self-pic guru
 
jwenting
Posts: 9973
Joined: Mon Apr 23, 2001 10:12 pm

RE: Delta Eliminates In-flight Entertainment Fee!

Thu Oct 23, 2003 1:37 pm

Greg, was that purchase or rental of headphones?

If you got to keep them it's not a fee for the IFE but a price for the headphones only.
If you had to give them back, you're charged for the IFE (though you could consider it a rental fee on the headphones to cover cleaning and replacement of broken units and not a fee for the IFE itself).
I wish I were flying
 
ual777contrail
Posts: 2914
Joined: Sun Feb 17, 2002 11:33 am

RE: Delta Eliminates In-flight Entertainment Fee!

Thu Oct 23, 2003 2:16 pm

All I can say is Welcome aboard DL.
Bout time


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