You can expect outstanding service with a smile. Virgin is without doubt the best carrier across the Atlantic I have ever been on.
I've flown BA
, American, Northwest, Air India, Air New Zealand across the atlantic and boy what a difference. It's mainly the service you'll notice, they really know how to keep you happy.
I'm sorry to have to say this but some US carriers are desperately lacking in this area. I'm not just saying that because I'm from the UK, I absolutely adore America and service is one thing you guys know about better than anyone else except in the Airline Industry so it seems.
Hi Gigneil, didn't think we'd meet on this topic but as you quite correctly say the IFE is superb.
Hope this helps Triley1057.