I was at EWR waiting for my DL flight to board this evening and noticed some rather interesting things when witnessing the KL 767 flight to AMS boarding.
-No mention of the fact that this was a KLM flight. All announcements were done solely with the NW codeshare flight number--no mention of the KLM flight number was even made on the gate 42 information board. It just had the NW codeshare flight number.
-Announcements were solely done in English, there were no announcements made in Dutch.
Is this supposed to happen? I could imagine that the casual traveler with a ticket booked through KLM was rather confused considering the only information given was for a Northwest f/n.