Got one along those same lines...from the dispatcher perspective.
Air Florida 727-200, and it terminated scheduled service at LGA
on a Saturday night. It was then supposed to position ferry LGA
for a charter early Sunday morning. On the way LGA
, the crew got an unsafe gear indication, and even though they landed safely (no passengers) the aircraft was OTS until MX
could fix it. Make that contract MX
, since Air Florida didn't have any MX
of their own at JFK
The contract MX
elves at JFK
worked all night, and had the 727 ready for its JFK
charter on Sunday morning. The caterers appeared, but only loaded beverages and ice aboard. When the F/As questioned it, the caterers told them that "our kitchen in PHL
is handling that." Off they went JFK
, with about a half-full aircraft, the other half waiting in PHL
. Enroute, you guessed it, the unsafe gear problem reappeared.
They land at PHL
, and another group of contract MX
folks goes to work on the bird. During the delay, the F/As notice that the caterers haven't shown up. It turns out that the JFK
catering outfit didn't even have a branch at PHL
, and had lied to cover their screw-up at JFK
(where the meals, all of them, were eventually located).
The captain and F/As wisely conclude that a beverage serve service alone is NOT going to suffice for a 4:00+ flight PHL
, and they start working on some alternatives while the 727 is being repaired, again. The captain sends the F/As to the duty-free shop, and they get a variety of beverages. The captain calls the local catering outfit (the one that's really there) and orders 150 ham sandwich baskets.
All this stuff makes it to the aircraft, and very shortly thereafter, PHL
has the aircraft fixed. They load up, off they go PHL
about 4 hours late.
About :45 minutes into the flight, the unsafe gear indications come back for a -third- time. Rather than continue to SXM
and have the aircraft OTS for a lengthy period (getting contract MX
in a foriegn country on a Sunday is damn near an impossibility), the decision was made to bring the aircraft to MIA
so we could swap it out with another aircraft.
About :30 minutes later, as he's slogging his way down the Atlantic coast, the captain calls us again, and says, "Oh, by the way, when you have that other 727 catered and ready for us, can you make sure it's food that Jewish folks can eat?" Yep, that's right, he'd ordered 150 ham sandwiches in PHL
for a Jewish tour group....
The group eventually got MIA
, and when we ferried out to SXM
a couple of weeks later to take them back to PHL
, we went loaded with filet mignons and champagne in an attempt to make it up to them.
ALL views, opinions expressed are mine ONLY and are NOT representative of those shared by Southwest Airlines Co.