gf-a330
Posts: 1604
Joined: Tue Apr 03, 2001 10:09 pm

Gulf Air Introduces Worlds First Sky Nanny

Wed Nov 05, 2003 4:26 am

GULF AIR INTRODUCES WORLD’S FIRST SKY NANNY

Qualified professional attention and care will make flying with children a more pleasurable experience for parents and children

In a world first, Gulf Air today announced the introduction of a professional, qualified Sky Nanny on its routes between Bahrain, Abu Dhabi and London, and the Bahrain-Sydney route, beginning with the airline’s inaugural flight to Sydney on 23 November 2003.

Every Sky Nanny will be a fully qualified member of the in-flight service team, dedicated to delivering specialist care for children up to the age of 12 travelling with their parents or as unaccompanied minors.

Development of this enhanced in-flight childcare service has been undertaken with the world famous Norland College, one of the foremost establishments in the world for childcare and education.

The main duties of the all-female complement of Sky Nannies will be to provide qualified professional attention and care from the moment of boarding the flight to the end of the journey. This will include keeping children entertained and fed, giving parents a breather.

“Gulf Air is committed to surprising and delighting its customers and to delivering the highest levels of service at every stage of a journey within our network whatever their age,” says John Butler, Vice President Marketing and Sales at Gulf Air. “No other airline has gone to the lengths we have to provide a tailored service to our extensive mix of customers. With the introduction of this unique service, we are once more going the extra mile to deliver on this commitment.”

Once the young passengers are seated and settled, the Sky Nanny, who will be identified on board by a special apron, will explain her services, which include checking dietary requirements, and keeping children amused with a range of English and Arabic books, comics and special children entertainment channels.

“This is all part of a larger programme for children which we will be introducing over the next few months. We are presently upgrading the children’s menu to include new and healthy options,” adds Butler. “Children’s meals will be served ahead of the rest of the cabin to allow the youngest children to be assisted by their parents, which in turn gives the parents the freedom to fully enjoy Gulf Air’s fine dining, without the usual distractions. Through the rest of the journey there will also be ‘tooth friendly’ snacks and drinks.”

 
BCAInfoSys
Posts: 2617
Joined: Thu Sep 11, 2003 11:09 pm

RE: Gulf Air Introduces Worlds First Sky Nanny

Wed Nov 05, 2003 4:30 am

Sounds like an awesome idea! One question however, is where is this Sky Nanny located when she's on-board? Because if I was going to shell out the money, I'd want the Nanny to take the screaming little brat to a different part of the plan so that the wife and I could get nice and smashed. And who knows, after being freed of the little hellion, maybe a Mile High club adventure would be in order? lol!  Big thumbs up
Militant Agnostic - I don't know and you don't either.
 
gf-a330
Posts: 1604
Joined: Tue Apr 03, 2001 10:09 pm

RE: Gulf Air Introduces Worlds First Sky Nanny

Wed Nov 05, 2003 5:08 am

The job of a Sky Nanny isn't confined to just helping onboard. When you arrive at the airport your Sky Nanny will be at the boarding gate to meet and escort your family onto the aircraft and take you to a dedicated seating area in the aircraft. Onboard she will then outline her role to you and check things like required dining times for children and any special dietary requirements you may have arranged beforehand. These need to be notified at least 24 hours prior to departure.

.



The Sky Nanny. Making parents life inflight so much easier

It is after take-off where the Sky Nanny really comes into her own, as your children now become the centre of her attention. If you're travelling with a baby your Sky Nanny will set up the bassinet. Younger children will also be handed special Gulf Air Welcome Packs that include various activities

They’ll also organise drinks for children and do their meal service during the main bar service so you’re free to assist your children if necessary – without interrupting your own meal. They’ll also find lots of things to keep your children occupied throughout the journey. We even have our own games we can loan them.
 
gf-a330
Posts: 1604
Joined: Tue Apr 03, 2001 10:09 pm

RE: Gulf Air Introduces Worlds First Sky Nanny

Wed Nov 05, 2003 5:18 am

Further info can be found at the link:

http://www.gulfairco.com/guide/sky-nanny.asp
 
UN_B732
Posts: 3529
Joined: Wed Jul 04, 2001 12:57 am

RE: Gulf Air Introduces Worlds First Sky Nanny

Wed Nov 05, 2003 5:21 am

Do Y pax get this feature too.
Regards,
UN
What now?
 
gf-a330
Posts: 1604
Joined: Tue Apr 03, 2001 10:09 pm

RE: Gulf Air Introduces Worlds First Sky Nanny

Wed Nov 05, 2003 5:27 am

UN_B732

This feature is based for Y class passengers. As you will know, parents travelling with younger children and babies is a nightmare, especially when your on a long haul flight. A majority of GF's y class passengers consists of families with young children. So, I can understand to why they have launched this new innovative idea. I personally think its a great idea. We will just have to wait and see whether it proves sucessful or not.

 
jaysit
Posts: 10186
Joined: Thu Jun 01, 2000 11:50 pm

RE: Gulf Air Introduces Worlds First Sky Nanny

Wed Nov 05, 2003 7:43 am

The Sky Nanny.

Providing masking tape to shut screaming brats.

With a smile.

Because 40 year olds like their sleep too !

Only on Gulf Air.
Atheism is Myth Understood.
 
MAS777
Posts: 2757
Joined: Sun Jul 11, 1999 7:40 am

RE: Gulf Air Introduces Worlds First Sky Nanny

Wed Nov 05, 2003 9:41 pm

I think you may find that other airlines have had this service before and as a youngster (early 1980s) I was often accompanied onboard by a British Airways 'Flying Auntie' for my flights to Kuala Lumpur until I was old enough to travel on my own. The service continued for a few more years as I often noted where the 'Flying Auntie' sat.
 
JGPH1A
Posts: 15080
Joined: Thu Aug 14, 2003 4:36 pm

RE: Gulf Air Introduces Worlds First Sky Nanny

Wed Nov 05, 2003 9:45 pm

A dedicated seating area ? Hopefully in the cargo hold, sound-proofed, with manacles and restraints on every seat ! Now THAT'S customer service.

Me ? I love kids - barbecued, with a nice chianti SLHSLSHLSHLSH !  Smile/happy/getting dizzy
Young and beautiful and thin and gorgeous AND BANNED ! Cya at airspaceonline.com, losers
 
A330323X
Posts: 2666
Joined: Thu Oct 09, 2003 4:06 pm

RE: Gulf Air Introduces Worlds First Sky Nanny

Wed Nov 05, 2003 9:53 pm

The Sky Nanny.

Providing masking tape to shut screaming brats.

With a smile.

Because 40 year olds like their sleep too !

Only on Gulf Air.


Better than NW shutting the kids up with Xanax  Smile
I'm the expert on here on two things, neither of which I care about much anymore.

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