Posts: 170
Joined: Fri Jul 27, 2001 8:53 am

Most Overrated Aspect Of First Class

Sat Nov 08, 2003 9:29 am

One of the biggest misconceptions about First Class is that when you check in luggage that you indeed recieve a priority tag on your luggage but when you fly first class does your luggage really come out first? I fly first class quite often and the priority tag is really meaningless because do you think the guys putting the luggage on the belt care? Of course not they will put on whatever they grab first. Some people think that the first class luggage has its own section of the plane where they are stored and they get taken out first. This is not the case its with everyone else's in steerage. The airlines should get rid of the priority luggage system because there is no priority and it gives passengers false hopes they are getting their luggage first.
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RE: Most Overrated Aspect Of First Class

Sat Nov 08, 2003 9:37 am

The most overated aspect of FC are agents not knowing what they are selling.

I like to use my upgrades when there is a meal served in first class. If there is no meal, I will take an exit row and grab something in the airport. I will call ahead and ask the Platinum Desk agents if there is a meal, they tell me no, I get on the plane and about 30 minutes into the flight I smell food being prepared!! How hard is it to know if there is meal service or not. I feel like most of the majors have lost focus on properly marketing the domestic FC products. It would be nice if they could get it right!

And just for the record, this has happend to me on American, United and Continental/Northwest.

See you up front!
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RE: Most Overrated Aspect Of First Class

Sat Nov 08, 2003 9:44 am

What aspect of First class isn't overrated???? Sure the larger seats and more room is awesome, but the service is literally the same as in coach, except you might get a hot meal and an extra drink before the plane takes off. And as AA7573E said in the above post regarding luggage, all they put on your luggage is a meaningless tag to make you feel a little bit happier. Just my thoughts
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RE: Most Overrated Aspect Of First Class

Sat Nov 08, 2003 9:46 am

I'm not sure I would say there's any one overrated aspect in particular -- but I question whether the price of first class is really worth the money as a whole package.

I just checked delta.com and came up with the following fares for ATL-London:

$7807 r/t in BusinessElite (Delta's First Class international offering)
$680 Coach

I do know from experience that BE is a fantastic product in and of itself, but could I justify shelling out over $7000 more for an 8-hour flight over and 10-hours back? Only if I had some kind of medical condition that necessitated a lot of extra room...i.e. a back problem where I needed to stretch out or something.

First Class is definitely not worth it domestically, even on cross country.
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RE: Most Overrated Aspect Of First Class

Sat Nov 08, 2003 10:31 am

Couple of thoughts...

If the price of the FC seat was 2-3 times the price of coach, would you fly it more? Probably. But, think of all the revenue management tools DL has at its disposal, and that the $7K figure probably keeps the demand just about right.

Or perhaps SQ has a good idea, no upgrades. They want to keep FC exclusive. Therefore, you pay to play.
Measure to the millimeter, mark with a crayon, cut with an axe.
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RE: Most Overrated Aspect Of First Class

Sat Nov 08, 2003 10:50 am

$7000 for ATL LHR is a shocker.

I am flying Raffles Class on S'pore Airlines from Sydney to Cape Town for $A5800 which is 4 times the distance. Let's face it, DL is not SQ!!!!
Aircraft flown:F27,Viscount. EMB120, SAAB340, ATR70, 737-200.737-300,DC8, DC10,747-100,747-200,747-300,747-400, A320, A3
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RE: Most Overrated Aspect Of First Class

Sat Nov 08, 2003 11:01 am

I wouldnt generalize it buy the Delta Y vs. F comparison. Im sure if you look at teh avarage price paid for Y vs F it isnt that bad (especialy since many people use upgrades). Also i think F is generaly overrated on short domestic flights, but on longhault it is a nice service that is probably worth the money.
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RE: Most Overrated Aspect Of First Class

Sat Nov 08, 2003 11:03 am

I don't think anyone here should be allowed to comment on the most "overated" aspect of First Class (of which I see none) unless they consistently fly it.
DC-10's Forever
"Traveling light is the only way to fly" - Eric Clapton
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RE: Most Overrated Aspect Of First Class

Sat Nov 08, 2003 11:13 am

I agree. The seats are a little nicer, but the quality of meal service (after 9/11) is just a little better than coach. The only nice thing is free booze! Especially given that DL is flying smaller planes everywhere, it's much nicer to be in FC versus the middle seat of a 737. But, I can't imagine purchasing a full FC domestic ticket. I have flown BizE both domestic and international, and it is a totally different experience than domestic first.

Just a little clarification for CMK10, I fly first class (on upgrades) about once every two weeks, so I know DL's product very well. The only time I don't fly first is because I'm on the lovely CRJ.
UAL Bagsmasher
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RE: Most Overrated Aspect Of First Class

Sat Nov 08, 2003 12:12 pm

While we are on the topic of First Class meals I have a question. Is there any way to tell if there is a meal service for First Class or Business Class on UA's website? I don't have a FF account or anything. I would just like to know which flights have meals before I take them. Is there a place on UA's site to see this? I haven't been able to find it like I can on other carrier's websites.
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RE: Most Overrated Aspect Of First Class

Sat Nov 08, 2003 12:20 pm


I can understand your frustration. To be real honest, when reading SABRE when it comes to meals, it is kind of confusing. First off, I am assuming that you are specifying the cabin you are asking about. Everything of course is written in code, with First, being the first code and coach being the last. Each meal type is different in code, so it can be frustrating. Is it excusable, absolutely not, especially when calling the PLT desk. To be real honest, I sometimes cannot even tell until I come to work if there is a meal or not. I don't use AA.com very often, but I would assume that the info is on there??

BTW, your Username, is 3E your preferred seat on the B757??
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RE: Most Overrated Aspect Of First Class

Sat Nov 08, 2003 3:10 pm

For US Domestic I agree that F is overratted. Priority is meaningless and food is so so.

But for international first class on non-American carriers, I disagree totally.
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RE: Most Overrated Aspect Of First Class

Sat Nov 08, 2003 3:23 pm

I know some airlines flying widebodies actually separate Priority bags into their own can. From personal experience, Ive done this with Martinair and Air Transat flights, Im not sure how other airlines work
BWIA 772
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RE: Most Overrated Aspect Of First Class

Sat Nov 08, 2003 3:31 pm

I dont know about u all the only thing that i like about economy is that you have seats by the wing especially on aircrafts with wing mounted engines. Besides that I dont like economy. I mean for a 4- 5 hour flight economy is ok but as soon as we begin to deal with long haul flights business and up is the way to go!!!
Eagles Soar!
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RE: Most Overrated Aspect Of First Class

Sat Nov 08, 2003 4:18 pm

Just think...if most of the majors were to not allow upgrades to First Class...what type of riots that would cause? or would it recapture the nostalgia of the golden age of flying?

So many questions...


PS...the one thing that I think needs to change is the quality of the coach product. Coach is the bread and butter of the airlines...and the airlines have a tendency to treat those passengers as S--T. It's time we have some regulated standards again...For instance, in my coach seat I'd like the distance of two windows between me and the seat in front of me...not half a window. I could care less about IFE...I can read. Bringing a book from home is no bother to me. Sorry...I didn't mean to get off on a tangent.
Aviation is proof that, given the will, we have the capacity to achieve the impossible.

RE: Most Overrated Aspect Of First Class

Sat Nov 08, 2003 4:25 pm

Maybe you should have flown First Class 10-15 years ago when there really was First Class service. Now it's just coach with a bigger seat. You can thank the so called "competition" for taking from the "have's" and giving to the wanna be's. You do realize that for you to fly coast to coast for $199 the first class pax pick up the extra tab? Guess not.
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RE: Most Overrated Aspect Of First Class

Sat Nov 08, 2003 5:57 pm

It could be that the pilots are scheduled for meals, and the passengers aren't. That might be where you're getting the smell, even though you were told there was no meal on the flight. I am sure there are mistakes made, this may account for a time or two.

Coach is not the bread and butter of the airlines. It may seem like it since there are more coach seats, but keep this in mind: If AA sells seven, just seven seats in First class on it's flights, the rest is profit. I learned this directly from the company during purser training. Cargo, too, earns a lot more than coach seats do. Take this for example: AA operates a 757 on a red-eye flight between San Jose and Boston. The loads are usually weak, excluding weekends. AA ships thousands of pounds of fresh flowers on that flight. The cabin could be empty and AA is still making a profit. Next in line are the business men and women who pay full fare coach prices. Yes, they do fly coach, sometimes, but usually full fare coach passengers are upgraded one class of service.

As far as price goes, it's important to remember we, as consumers, set the price. Why are coach fares so low lately? Because consumers won't pay anything else. If that were the case for first, then the airlines would be lowering their first class fares. But they don't need to. Very rarely do you see airlines advertise sales on their first class seats. Those who can afford it set the price by agreeing to pay the going rate. I agree the price to sit in F-class seems outrageous, but as long as there are people willing to pay for it, the airlines will keep charging it.
The views expressed are mine alone and do not necessarily reflect my employer’s views.
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RE: Most Overrated Aspect Of First Class

Sat Nov 08, 2003 7:58 pm

Most overrated feature on First Class long haul overnight flights: IFE.

You get on the plane, have a drink, eat dinner, have another drink, recline your seat, sleep, wake up, eat breakfast, get off the plane... that's it: who needs IFE - well, at least that's my experience...

... then again, I tend to say the same about Business Class long haul overnight flights...
Smile - it confuses people!
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RE: Most Overrated Aspect Of First Class

Sat Nov 08, 2003 11:51 pm

'Over Rated'..? Well I'm not sure about that. I had several opportunities to sit 'up front' during my days with an airline, and it was always a pleasure after the time I had spent on the road away from home. It gave me the chance to relax and work on my reports without the person in front of me in my face. The service I saw and received was courteous and prompt. Even though I was 'non-rev'ing' the Flight Attendants treated me like just any other passenger. Thank you AA and DL...You always got me home..  Smile

On a side note..I did find it pretty strange that in all my travels, the only airline that gave me a hard time non-rev-ing was the one worked for..!!
"It's not the size of the dog in the fight, but the size of the fight in the dog"
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RE: Most Overrated Aspect Of First Class

Sun Nov 09, 2003 3:46 am

767Lover >>your fare from ATL to london for businesselite is completely wrong. it is a full fare no restrictions business fare which almost nobody pays
i fly that route quite often and i have never paid more than 2400 dollars for businesselite on that route.

on domestic flights there is not much difference anymore. curtains and meal away and so forth...
so paying top dollars for a very short flight more and more a waste

one reason to do so is for the people you meet and i am talking about especially long haul flights. they are from a higher social class
are most likely very succesfull etc

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