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Songe IFE - Available Yet?

Sun Nov 16, 2003 7:50 am

Has anyone been on a song aircraft with the IFE that was supposed to be available last month?

Does anyone know what routes or specific aircraft have the IFE? Further, I wonder how the first stages of implementing the system is going. I know the new IFE for NW's new World Business Class was a little choppy at first for the new A330s on the DTW-AMS route. But I think that was a different provider.

Any feedback on it?

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RE: Songe IFE - Available Yet?

Mon Nov 17, 2003 4:14 am

I think only the first aircraft is completed. The did one and have been flying it to make sure it works before they begin intalling them in the entire fleet. I think the rest get done starting in Dec. It takes 4 days per plane so it will take a couple of months to do the entire fleet.

We had 'State of the Airline' crew meeting with one of the high level managers last week and he talked a little about Song. He said the IFE test has gone well so far.
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RE: Why Not Design A Smaller Longe Range Jet?

Mon Nov 17, 2003 5:15 am

That's great about the initial positive feedback. That also makes sense that the one aircraft needs to be completely correct before rolling this product to the masses.

Thanks, Dalmd88
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RE: Songe IFE - Available Yet?

Mon Nov 17, 2003 9:00 am

This plane is built to withstand anything... except a bad pilot.
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RE: Songe IFE - Available Yet?

Mon Nov 17, 2003 10:44 am


Thanks DL_Mech!!! That is an awesome shot.

For those who can't see the link inline, click here:

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RE: Songe IFE - Available Yet?

Mon Nov 17, 2003 10:48 am

Ok wow.. maybe its me.. but I cant see the picture and the link doesnt work!

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RE: Songe IFE - Available Yet?

Mon Nov 17, 2003 10:50 am

Try copying the link into your browser. Geocities is likely blocking links to the image from an external site.
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RE: Songe IFE - Available Yet?

Mon Nov 17, 2003 10:51 am

Maybe that is how there IFE is in reality, you only get to see it on one plane out of the whole fleet......
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RE: Songe IFE - Available Yet?

Mon Nov 17, 2003 10:52 am

Cool! I'm not up on new IFE technology, but does the screen pop up, so you can hold it in your lap? Looks like it does.
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RE: Songe IFE - Available Yet?

Mon Nov 17, 2003 10:55 am


I doubt it comes out, my bet is that it pivots so when the dingbat in front of you reclines, you can adjust the angle to compensate the passive matrix attributes of the LCD.

If it came out, it would get stolen or broken easier as well as be a safety hazard.
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RE: Songe IFE - Available Yet?

Mon Nov 17, 2003 10:56 am

Ahhh much better....

Look like pods... whats up with those bulkhead monitors?! They are fecking thick!

The entire system itself looks ugly, but Im sure it works just fine!

Fly the blue tails (the ones with the word blue actually painted on the tail) <-- Ill leave you all alone to figure out what airline Im talking about  Big grin

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RE: Songe IFE - Available Yet?

Mon Nov 17, 2003 11:01 am

I can't wait to try out Song and compare them to B6. I am planning sometime in February.
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RE: Songe IFE - Available Yet?

Mon Nov 17, 2003 11:06 am

I am hoping to jump on them next summer, but I am not going to do it until the entire fleet is equipped with the IFE.

If it is one a/c per month, it might be a while @ 36 a/c  Smile
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RE: Songe IFE - Available Yet?

Tue Nov 18, 2003 1:02 am

From today's NY Times Business section http://www.nytimes.com

"48 Channels at Your Seat

Published: November 17, 2003

elta Air Lines plans to announce today an in-flight entertainment system that will be installed at every seat on its new low-fare carrier, Song.

The system provides 24 channels of live satellite television, 24 channels of music and an interactive trivia game on a seven-inch touch-screen monitor installed in the back of each seat.

It made its appearance on a flight from Kennedy International Airport to Orlando, Fla., on Oct. 31. Song's managing director for marketing, Tim Mapes, said the system would be available on 9 of the airline's 36 Boeing 757 aircraft by the end of the year and the rest of the fleet by the end of March.

Customers who have flown on the test aircraft have been enthusiastic about the system, Mr. Mapes said

Song provides nonstop service between major cities in the Northeast and Florida, and Atlanta, Los Angeles, Las Vegas and San Juan, P.R. Offering in-flight entertainment is one of its central strategies for attracting passengers. A competitor, JetBlue, has offered live satellite TV monitors at each seat since early 2000.

"TV in many ways put us on the map," a JetBlue spokesman, Gareth Edmondson-Jones, said. "It's one of the first things people heard about us."

He added that although the company's research indicated that many customers tried JetBlue for the TV's, surveys also showed that they came back because of the service. "It's more important," he said, "to have crew that are flexible and friendly and go out of their way to serve you."

Song will offer many of the same cable channels that are available in JetBlue's lineup, including A&E, CNN, CNBC, ESPN, MSNBC and the Weather Channel. While JetBlue offers WNBC (a draw for fans of the network's prime-time programming), Song can appeal to Hollywood watchers with E (gossip about network stars).

Beginning next spring, Song plans to add other features, including pay-per-view movies, the ability to create customized MP3 play lists and connecting gate information.

A demonstration of the system, open to the public at Song's temporary store on Prince Street in Lower Manhattan, shows screens to send e-mail messages, but Mr. Mapes said the airline was waiting for demand for that service to emerge. "What people say they want and what they're willing to pay for - what is commercially viable - can be two different things," he said.

E-mail service, however, will be available on Ted, the low-fare carrier United Airlines plans to introduce in February.

A United spokesman, Jason Schechter, said more details about Ted, including its entertainment system, would be announced during a promotional event tomorrow."
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RE: Songe IFE - Available Yet?

Tue Nov 18, 2003 1:20 am

Here is another article similar to that:


Press Release Source: Song

Song Unveils the World's Most Sophisticated Single Aisle In-Flight Entertainment System
Monday November 17, 8:09 am ET
Song Teams With Matsushita Avionics Systems Corporation and EchoStar's Dish Network to Provide Comprehensive On-Board Entertainment Amenities
Live Satellite TV and Audio Are Song's Newest Offerings to Enrich the Travel Experience; Pay-Per-View Movies and MP3 Programming Coming Soon

NEW YORK, Nov. 17 /PRNewswire/ -- Song(TM), Delta Air Lines' new service developed to change customer expectations for high-quality, low-fare air travel, will unveil today the world's most sophisticated in-flight entertainment technology among single aisle aircraft. Song is collaborating with Matsushita Avionics Systems Corporation (MAS) and EchoStar Communications Corporation's DISH Network(TM) satellite TV and its service to provide a comprehensive network of on-board entertainment amenities at each seatback that will include live, satellite television, pay-per-view movie programming, MP3 audio programming and interactive video games.
(Photo: http://www.newscom.com/cgi-bin/prnh/20031117/NYM054 )
Song began in-flight testing of the new MAS eFX system on one aircraft at the end of October. Over the next several months, Song will phase its new entertainment technology into its fleet of 36 Boeing 757 aircraft at the rate of one every four to seven days. By early 2004, all Song aircraft are expected to be outfitted with personal video monitors at each seat, offering a complement of entertainment features -- accessible via touch-screen technology -- including:

* 24 all-digital, live, DISH Network TV channels available to passengers
for free;
* all-digital broadcast audio programming with 24 free channels; and
* multi-player interactive video games that allow play between passengers.

"This revolutionary technology will redefine the air travel experience for our customers," said Tim Mapes, Director of Marketing for Song. "We are committed to creating a unique travel environment and believe our customers will truly enjoy the wide range of choices this technology provides."

Beginning in the second quarter of 2004, Song will add server technology to its aircraft, providing even more sophisticated technology and a broader array of amenities, including:

* digitally-streamed MP3 programming that allows customers to create
individual play lists during their flights;
* downloadable, pay-per-view movie programming available on demand,
featuring a wide-range of current offerings for all ages;
* interactive iXplor moving map program with zoom capabilities and
points of interest information; and
* connecting gate information broadcast directly to personal in-seat
video monitors.

"Matsushita is proud to be premiering our eFX system on board Song," said Paul Margis, Chief Technical Officer at MAS. "With its innovative features and technologies, passengers will be able to choose how they spend their time on-board the airplane, much the way they choose their entertainment at home."

"Fliers don't have to miss their favorite shows when they travel now," said Mark Jackson, senior vice president, EchoStar. "Song passengers will now be able to watch the same shows in the air that they watch at home, like ESPN, CNN, Discovery or Animal Planet. Together, we're giving Song passengers a more satisfying in-flight entertainment experience."

Consumers can experience Song's in-flight entertainment technology "on the ground" at Song's first-of-its-kind concept store in New York City, which will be open through December 21. The "Song in the City" store, located at 98 Prince Street in the heart of Manhattan's Soho district, features actual Song all-leather aircraft seats that are equipped with the In-Flight Entertainment system.

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RE: Songe IFE - Available Yet?

Tue Nov 18, 2003 2:29 am

From today's DeltaNet Website:

Song debuts state-of-the-art in-flight entertainment system 11:45 a.m.

Song, Delta’s low-fare service, has unveiled its industry-leading inflight entertainment system among single-aisle aircraft. The system features personal, touch-screen video monitors at every seat; 24 complimentary channels of digital, live, satellite broadcast programming; 24 channels of free all-digital audio programming and multi-player interactive video games that allow play between passengers.

A phased-in installation of 36 757 aircraft is expected to be completed by the end of the first quarter of 2004. Installation of digitally-streamed MP3 music programming to create individualized play lists during flight, pay-per-view video on-demand movies and an interactive iXplor moving map program begins the second quarter of 2004. “A key point in Song’s brand strategy is to offer customers state-of-the-art in flight entertainment,” said Joanne Smith, v.p.-Marketing and Customers, Song. “Song’s new IFE system greatly exceeds anything found today in the industry.”

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RE: Songe IFE - Available Yet?

Thu Nov 20, 2003 6:18 am

Will you be able to watch the satellite TV on the way to San Juan? Isn't this an issue on B6 JFK- SJU service???
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RE: Songe IFE - Available Yet?

Wed Dec 03, 2003 11:45 am

B6 uses DirectTV, a different service. song is offering Dish network.

Dish network has resellers in Puerto Rico - which leads me to believe that it would be available from mainland to PR.

It has not been announced whether this service will be available on this route, or if it has, I cannot find it.
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RE: Songe IFE - Available Yet?

Wed Dec 03, 2003 1:52 pm

I want in-seat internet capability!!!
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