I probably shouldn't, but I'm going to ask anyway. Can anyone at VS in BOS render me a small but substantial service ? My bruv is travelling VS12/25NOV BOS LHR, with his wife and 3 small children (2 very small, but booked as Children to use the Child Seats). He has assigned seating for his return leg but not on the BOS LHR flight, and is really worried that they won't be able to sit with the 2 small kids between them - he is already stressing big time about the trip etc, and so I was wondering if any kind soul at VS could do anything to help ? He has called VS in the US and in the UK, and received soothing platitudes, but so far looking at his PNR there are still no seat assignments BOS LHR.
His VS record locator is VJS97Q. If there is nothing that can be done, I entirely understand, and I apologise if this is annoying. Thanks in advance for any assistance that you may be able to render.