Was not the actual flight that turned me off, but here it goes. I was sitting in the boarding area near the check in counter for a DL
flight to ATL
. There were two agents working the flight one was a white male, the other and very nice african american female. I arrived early and sat down since I had my seat assignment. The male was on the phone with someone, was not hard to hear since I was close to the podium. The male hung up the phone and started a converstation with the female. He started to make fun of the other person on the phone, who apparently worked for NW
, or so I heard. By now, I was listening, cause I wanted to hear what was being said. He sat there in broad daylight and made fun of the guy on the other end of the phone, who he claimed was a "flamer". I could NOT believe what I was hearing, and folks this was not mumbling, this was OUT LOUD.
I was OFFENDED, of course he did not have a name tag on, and I boarded the aircraft and bit my tongue. I wrote an email to Delta Airlines, describing in detail the incident, times, dates, location, etc. To this date, almost 2 years later, I have not received ONE email, letter, NOTHING, even saying we got your inquiry... Does not leave a big impression....