So, not content with ripping me off with a £510 fare for a day trip return from BHX
, Swiss then slap me with a further £25 charge for a paper ticket issued TOD at BHX
. £25 for a paper ticket - come on, that's insane, there's no way it costs that much to issue a paper ticket!
But that's not all. I don't WANT a paper ticket - I'd have been more than happy with an e-ticket. But Swiss haven't got the system in place at BHX
to support e-tickets, so I can't have an e-ticket. But that's hardly my fault as I'm not responsible for implementing e-ticketing systems for Swiss at BHX
. And yet even though I can't have an e-ticket they still rip me another £25 for a paper ticket. Hmmm!!! we can't issue an e-ticket but you still have to pay for a paper ticket - talk about a licence to print money. And not content with all that, they charge me for coffee on the flight too.
There is no wonder that airline is going down the pan - they deserve all they get.