American Airlines has been my favorite airline by far since I flew with them for the first time when I was 13, but I think that's because of very different reasons someone would consider an airline to be their favorite.
Because of the commercial aviation enthusiast I've been all my life, I pay more attention to things like aircraft type, hub airports, etc., than to the most typical in-flight service details. The first time I flew into DFW
(that first flight with AA
) I couldn't believe such an airport could exist. I loved the runway layout, the fact that there can be 4 simultaneous approaches and 3 simultaneous take-offs, and the fact that an AA
can dominate an airport so much. Back then, I hadn't been in ATL
. And when I later flew into those airports, I just didn't like them the same way I liked DFW
, although ORD
is pretty close.
I've flown on AA
many, many times, and I've always had very good service and never a reason to complain about something. What I have to point out here is that out of all the US airlines I've flown with, AA
has generally had the friendliest crews. I always ask to visit the flight deck, before and after the flight. The F/A's have never refused to ask the captain if I can come in. Only once I wasn't allowed, but that was because the flight was very close to its departure time and they were very busy in the cockpit, but I was allowed to come in after we parked anyway. In every flight deck visit I've had with AA
, both the captain and the first officer have been really nice and, time permitting, they're always willing to explain everything I ask them, be it a technical issue about the aircraft, or a pilot career related subject. Both pilots and flight attendants, in my opinion, really know and apply the meaning of "if there's anything we can do to make your flight better, don't hesitate to ask...". One thing I do regret is that I've missed many captain and FO names during those visits, it's always a lot better when you know the names of the crew that made your flight an excellent one.
Maybe the only thing that I can say I remember didn't go as planned, is that once when checking-in with my family at PHL
for a flight to DFW
, we found out our reserved seats, which were all together, were spread all over the plane. We had to re-reserve seats, and of course they weren't the original ones, but we still got windows and aisles. Same thing's happened on CO
, I understand this is because sometimes a flight is re-scheduled by a couple of minutes (ie, departing at 2:04p instead of 2:06p), and the system looses seats and other info.
I didn't like to read a post lke this, I guess it's not good to know that my favorite airline is not doing as well as it could be, I know you understand what I mean in a forum like this full of commercial aviation enthusiasts. I am aware many people have valid reason to seriously dislike AA
, and of course I'm not fully aware of the corporate reasons that don't let AA
be what it can be. My post was just a personal opinion of what my experience has been with them.
By the way, Airlinebiznut, I see you're based at MIA
, do you fly to MEX
often? What do you think about layovers here, how do you compare it to other layovers? What's a crewmember opinion on travelling to Mexico City?
N631AA, my first AA
flight, and N1758B, one of my best flights on AA
and everyone the best for 2004,
Mexico City, Mexico
Oh, and just one more thing:
NOT CHANGE THE AMERICAN AIRLINES LIVERY!
"... for there you have been and there you will long to return."