The title of this thread explains the gist of what I'm getting at, however I just would like to share a bit of my experience with United, and thank the whole United family on here.
This morning I arrived at SAN
for my return flights home after visiting with family. I proceeded through the line and up to the counter to get my boarding passes and my luggage checked in. The check-in agent there proceeded to pull up my tickets and he said that there was something wrong with the reservation and that I'm only ticketed for DEN
, and not SAN
. He then proceeded to tell me that my itinerary shows SAN
on UA264, and that he didn't understand why I was only ticketed for one leg of the trip. After conferring with the check-in agent next to him who quickly said that there has been a problem with that especially with the US-booked passengers and that if there were any seats left on the flight, just buy the seat and rebook the passenger. Meanwhile I'm sitting here thinking "Oh God, here we go. This was a mistake, just like flying United 3 years ago was a big mistake too". Thankfully, how WRONG I was! The agent re-booked me on the flight, apologized profusely for the mistake on their part, and told me to have an excellent flight. So that was good. To give the Readers Digest version of the rest of my trip---the Flight Attendants were all very kind and attentive. They were constantly moving throughout the cabin (unlike US Airways who I flew out on whom after the meal service would go cower back in the galley and you didn't see them the rest of the flight except for one drink service) offering water, drinks, snacks, and whatnot. Channel 9 was a great joy to listen in to, and had fun with that. UA264 departed on-time in both SAN
, and both legs arrived about 25 minutes early.
To give you a little bit of a preface of my US flight on the way out---departed 35 minutes late from the gate because they were still loading baggage. The A321 is horrible in terms of being able to move about the cabin (I have a 30 inch waist, and it was still hard to make it through). I had the meal cart rammed into my hand which was painful, a peel and win card from the Vie a France or whatever the hell it was shoved in my face when I was eating my bean salad, ice dumped in my lap....and what else....yeah the meal/drink service was delayed for about 35 minutes because they were busy fooling with the IFE. After they raised and lowered the screens about 20 times (which was extremely annoying) it finally did kick on. I could have cared less about the IFE as I'm quite content with a good book and my CD
It was truly a pleasant experience, and the next time that the opportunity presents itself to fly United---I'm there. So to all UA
employees of a.net, be proud of your family, and yourself as UA
is an archetype in the skies.
Too often we ... enjoy the comfort of opinion without the discomfort of thought. - John Fitzgerald Kennedy