When I have flown in Economy sometimes I feel that the FA's are mad that I chose to fly with UA! Also Economy has very little legroom. I found that UA's 772 have the same amount of legroom as the EMB-120!! That is CRAZY!!
Although I've had stellar service on UA
, my worst flight was also on UA
. First of all, you're right, seating in Economy can border on inhumane at times, especially with a full load. I was on a full 757 LAX
, just a nightmare. I don't usually complain about roughing it -- hopping trains in Europe, for instance, and just bumming around is no big deal to me. I know this is going to sound like whining, but this flight was too much. The F/A somehow overlooked me during the beverage service (to be fair, it was a packed flight and she was probably distracted..) so minutes later I politely asked her if I could have soda? H20? She said she'd be back but never returned. Another F/A served the meal but, alas, she said she wasn't serving beverages, and added, "Oh my gawd, soooo sorry, can ya wait?" I simply asked another F/A and explained that I had yet to receive a bev. She also said she'd be back but never returned. My fault, I guess, for not packing water. Even with this substandard service, they still had time to play that halfway-to-Hawaii game, say "mahalo" about 3000 times, dim the lights, and disappear. Later in the flight, I'm parched at this point and notice a LINE of passengers going to the galley for water or whatever, so I squeeze out of my cramped window seat, trying hard not to step on feet or bang my elbow into faces. In line there was a lot of grumbling and jokes about this "self-serve" flight. Again, I normally have good experiences (from average to excellent) with UA
, but this crew for some reason was just not there.
I've flown the same route in Economy Plus (777) and the legroom is far better. And I much prefer twin-aisled aircraft over the ocean but that's just me. Mahalo.
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