Posts: 3592
Joined: Fri Jan 09, 2004 7:30 am

United Airlines First Class Food And Service

Sat Jan 10, 2004 6:39 am

Hi everyone,

I always think that food is a large part of traveling in f class. The last united flight i took was dissapointing, but I do like united and have decided to give them another shot, i have cashed in united miles to fly first class and was wondering if anyone knew what food was served on theses flights??? Thanks in advance!! Is it worth the connection in ohare for the 777 in business or shoud li just book the 75s nonstop? I pray that channel 9 is working on all three. Also does anyone know what food is served in first on the redeyes its listed as a snack i would imagine its also hard to sleep in a 75 in first.

ewr ord First A320
6 am breakfast

ord sfo business 777
10 am lunch

sfo ewr first 757
11am lunch

Thanks again!!!
Posts: 777
Joined: Sat Nov 22, 2003 6:26 pm

RE: United Airlines First Class Food And Service

Sat Jan 10, 2004 7:13 am

It will depend greatly which 777 you get. We have some for International Config that we turn around the States during the day before flying abroad at night, and other's which are Domestic versions that look like a supersize 2 class 763. I hope you get the International config so you can experience the First Suite (lie flat bed with PTV/VCR and laptop power).

First class products in the US are nice for the laptop power and for a bit more space. The food is decent (I've never had a bad meal on UA) but you're choice will be likely based on how many miles you have. UA rewards loyalty and those with more miles typically order first.

Enjoy the more space, enjoy the more private environment and enjoy the big comfy seat but don't get your hopes set too high on the food in First unless you're flying internationally.

The number one concern our "Road Warriors" have concerning our First Class product is Seat Comfort. Food is actually not even in the top five determining factors for million mile fliers and UA builds our products to support our Road Warriors!

The debate continues... Starwood or Hyatt... which is better
Posts: 2446
Joined: Wed Oct 06, 1999 5:56 am

RE: United Airlines First Class Food And Service

Sat Jan 10, 2004 7:26 am

Did you try a search of the Trip Reports forum? There's likely a story or two about UA. I'd avoid the redeye if you want to "enjoy" domestic first class on any airline. Most passengers want to sleep so there isn't much service interruption.

Yes, it's worth the connection in Chicago to the 777. I love the 757, but United's 777s are wonderful. If it's a 3 class 777, you'll probably be in Business, not First.

My opinion about United domestic first class is that it lags a bit behind its international business class product. My favorite United domestic first class flights are east to west non-stop transcons from IAD or NYC at dinner time. Business is done for the day and you can relax, enjoy the service and the meal and not feel guilty about enjoying cocktails and wine. No airline meal is truly excellent...and I've been on everything from Singapore to Lufthansa. Meals are prepared in advance, placed in containers and reheated on board. In domestic first, the FA takes it out and "arranges" it nicely on china. I'm a big fan of United and have had some good meals, but never an excellent meal. If you want an excellent meal, save your money, fly economy and instead go out to one of San Francisco's many fantastic restaurants.

For breakfast you'll have a choice of egg dish or fruit. At lunch you'll have choice...likely a deli platter, pasta dish or chef's salad. United gives first choice on entrees to it's Global Service flyers, then 100K, then Premier Exec, then Premier and then others. Full fare business class likely are ahead of the others 100k'ers. So be prepared to not get your first choice, if you aren't a top tier flyer.

Great FAs on United, by the way. has many forums. It has spell check and search functions. Use them before posting!
Posts: 1475
Joined: Thu Sep 18, 2003 5:47 am

RE: United Airlines First Class Food And Service

Sat Jan 10, 2004 7:47 am

FA4UA, correct me if I am wrong, but if he can get Business on a 777, that would mean that the 777 is an int'l configured one - with first suites, instead of the cattle cars used on the Hawai'i routes. But, with UA's mileage structure, I believe flying first on a 2 cabin plane is less expensive than on a 3 cabin one. So, it seems that the 777 is definetely worth it if you can afford the mileage for first. Just verify that you have the option of business, and that should mean that the flight is on an int'l configured 777 (with First Suite Beds).

Otherwise, it is your call, I flew Domestic business on a 744 and the service was not as good as first, but I think the Business Seats were about the same as the first class ones on a narrow body. I have not flown first on a narrow body for about 3 years, though. Overall, I would say widebody Business has about the same seat comfort, slightly worse service, but PTV's. First on a Narrowbody will have Better Service, but no PTV's.

YES URLS in signature!!!
Posts: 481
Joined: Wed Nov 10, 1999 3:55 am

RE: United Airlines First Class Food And Service

Sat Jan 10, 2004 7:54 am


as a recent ex-United employee (based in london), i have been fortunate in having unlimited free travel on all of United's classes.

From what i have experienced, the meals they offer vary depending on length of the flight and time of day. Last month i flew a morning flight from SEA to ORD and was delighted to be served a full english breakfast with hot apple danishes, fruit etc. On lunch time/ early evening it hasnt been so good...a choice of chefs salad (with rubbery chicken) or a deli plate. However these flights were short (less than 2 hrs) so for ur return you should get a hot meal. A new feature they have is a warm cookie with a glass of milk...nice!

aircraft wise the 757 isnt one of my favourites (but is widely used by United). The a320 is newer and more comfortable as you have the LCD screens, but the seat itself is the same as the 757. the 777 is far better. since it is a 3 cabin a/c on the ORD-SFO sector, it'll be an international business class seat so u will get a personal TV, ample leg room and 160 deg recline (and more!).
On red eye flights, unless its a wide body (74,76,77) i prefer flying economy (provided its empty - rare nowadays!) - if u can get a set of 3 seats to yourself then u can comfortably lie down and sleep! If you have time to spare and can bare any delays (expected in ORD) then stick to your EWR-ORD-SFO'll be far more comfortable!

i personally rarely eat on any US carrier domestic flight...i always expect the worse (esp after 9/11)...thats why i fork out a few dollars on a 'Subway' sandwich and bring it with me in case hunger strikes! I do not see much of a difference in First and Economy domestically (except for a bit more space and free alcohol!)

United's international service is a totally different recommendation is you save your miles next time and treat yourself to one of United's intl flights that have the United First Suite!

Hope that helped!

Posts: 3592
Joined: Fri Jan 09, 2004 7:30 am

RE: United Airlines First Class Food And Service

Sat Jan 10, 2004 11:04 am

Anyone else?

Thanks Everyone!!!!!! Ill write a detailed report with pictures when i get back. Hopefully i wont ge arrested or threatened for taking pictures on board.

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