?? When?? Where?? hehe
Mr. LGBGUY, no, it's no joke, our flights close 10 minutes before departure (as do most other majors) and if you're not there....we're gone!
Believe me I've been responsible for many 5 minute delays, waiting for passengers to arrive. I'd rather piss off 1 or 2 passengers than the entire plane! Because we had operational problems a few years back, we held a lot of flights for connecting passengers. We don't have those problems anymore and we don't hold for connections either unless it's a large group.
I politely refer to our departure policy printed on various signs, as well as in the ticket jacket, and rebook them on the next flight. No one has given me a problem in a long time...they usually know they screwed up.