I did not mean you should lose your job, Allegro's Flight crews have always been very professional . I handled LL
561/ 562 in to LAS
. I was the counter
Lead Agent. Allegro charter flights were problem free. The sked flight was another matter, You know the " overcharges " that the local Allegro Rep would collect. This Manager also had her daughter collect money and she would stuff the money in her bra. Many passengers and other agents witnessed this.
Allegro to their credit had a sign that displayed charges, however the local Manager did not want it displayed. She and her minion also tried to have the passenger pay them away from other passengers.
The local manager also put Passengers on the plane with out proper documentation and sometimes this caused passengers to be deported.
sherry Mackasini in Irving Texas, also refused to help Passengers that were missing bags, last December Allegro sent 60 bags to OAK
in error only 20 made it back to LAS
. Allegro US Hdq washed their hands off it and I had the Local News Media looking for The Local Allegro Reps.
I did my best for Allegro in trying to restore bags to passengers. Allegro in LAS
also had the gall to try to charge a passenger $300.00 for a hatbox.
I suggested the passenger throw the box out and wear the hat.
I promptly got chewed out by LL
assistant Manager . Needless to say I bid off Allegro the following month.