Talk about crew problems - wondering have they instituted the buy on board initiative yet on the UK and Continental European routes? Successful / unsuccessful as of yet? Customers receptive? Or can we say that Irish consumers are willing to accept LCCs as the norm? Can they implement the LCC concept on their transatlantic service or any future long haul destinations?
I doubt it. I highly doubt American or Asian consumers are going to warm to this concept for such long flights. I, too, have the heard the rumor on Singapore, which makes some sense - given the possibilities of oneworld feeds to Australia.
These new routes, Miami, San Francisco and Toronto (I've seen that too), Singapore and Cape Town have been discussed at great length. We all know that the bilateral is the main issue with Miami, San Francisco ans Toronto. Singapore and Cape Town appear to be crew issues.
But again, it falls back on the 330 upgrades. Alright, I think we all can agree that the 333s used on SA
- Massachusetts">BOS and SA
- New York">JFK are fine for the time being. But surely, the 332s need to updated if they are to be used for long hauls. SA
is a long flight. So is SA
. And especially is SIN
. Business travellers have become used to the standard flatbed technology found in SA
)">AA First, BA
First and Club, SQ
Skybed, and SA
First. I think passengers in this market are willing to travel to LHR
first for these amenities and travel onwards to DUB
. As always, the economy passenger will consider the price first. But, a savvy economy traveler is going to weigh up the difference in price and level of comfort on board and the price difference involved. I still think SA
, and the SA
346, have the competitive advantage.
As a side note, I dropped off a relative of mine for the EI104 SA
- New York">JFK-DUB
flight about a week ago. There was no Premier check-in. The agent who ultimately checked in my aunt was rude. And, utterly refused to allow my aunt a third piece of checked baggage. If the airline is going to treat its premium passengers in an abusive, cattle like manner they aren't going to win any new customers. In the end, when I saw what was going on I went over to the desk. Again, I thought the agent was rude. She refused to call management - saying there was nothing he could do - ok??. In the end, the bag went free of charge when I remarked that I knew the J cabin was booked 6/36 and economy at less than 50%. I can see charging economy passengers - they need to make up the loss of money somewhere - but not premium passengers.
Apparently lounge policy has changed as well - no guests either.
Should they be marketing a "premium economy" cabin instead? Maybe so?
Just my opinions.....