It's coming along. Expanded facilities are open and operational at Terminal E, and overall the International Gateway program is about 65% complete. Over at Terminal A, the exterior façade is being put up and the satellite terminal looks nearly complete externally and looks like something in Boston is running on schedule (grand opening scheduled for Spring 2005). New bi-level roadways are operational but still in flux with development around them so they still change and at parts along the arrivals level, the roadway is reduced to just one lane. Parking facilities have been open for some time now but there's still a lot of roadway and cosmetic work that needs to be done. US Airways completed and dedicated their renovated terminal along with expansion of 5 extra gates in 2001 and now have a very nice terminal, although their check-in area could use some work still. American's side was announced in 2001 to be tripled and the installation of US FIS to Terminal B. However, several months later plans changed. With work already in progress at JFK
on their new terminal they have shelved their expansion until better economic times. They did give a facelift to their pier in the late-90s which is nice, however not befitting of the size of AA
's operations and the configuration of security checkpoints can lead to some headaches for connecting passengers, particularly those arriving on an Eagle flight transferring to Chicago any of the other cities that operate from gates 22-25. In order to transfer you must arrive at the Eagle terminal, be bussed over to the main terminal at gate 30 walk out of security, walk down to the end of the terminal than proceed through another security checkpoint before being able to board your flight. In keeping with this, HP
really needs to do something with their gates (37 and 38) which are so barebones past security, the only offerings are some vending machines. ( http://www.aa.com/content/aboutAA/whereWeFly/terminals/terminal_bos.jhtml
In order to access link, click on it, then overwrite the bos at the end with BOS
and it will work. For some reason the site won't let me with BOS
capitalized as it should be)
Terminal C, the main terminal, is home to United, Delta, Delta Connection (and their sizable operation), Midwest, Song, Cape Air and Continental. Connecting in this terminal, again is a mess. However, Delta is the only airline with a decent amount of connecting passengers (UA, I think realized that it was a futile battle going against AA
, and US for a large piece of the BOS
pie and have since relegated most of their flying to hubs only). For a connecting Delta passenger arriving on a Connection flight, most flights arrive into Gates 41 and 42. All mainline and Song flights depart from Gates 25-36 (although some gates have recently gone to CO
) and some flights depart from the other pier. Either way, the passenger must leave the security area and then proceed through another checkpoint whose queues can be brutal at times. Furthermore, Delta Shuttle flights arrive and depart from Terminal B. All of this will be rectified in a little over a year when DL
consolidates into the shiny, new Terminal A and Terminal C will be used primarily by carriers with almost-100% O&D traffic. However, it doesn't change that the terminal is ill-planned, and while spacious and bright (in the ticketing hall), it's showing its age in many places and a much needed overhaul and modernization is needed.
Terminal D is simply a bus station with jetbridges. The only airline "fortunate" enough to use this gross, poor excuse for a terminal is AirTran and charter carriers during the Winter, although with check-in positions no longer available in Terminal D, they now mostly operate from Terminal E. This terminal has no services what-so-ever (you must walk go to Terminal C) except for the only full-service bank on the airport, it's sad and I feel bad for those that have to use it.
Terminal E recently got its facelife. A new check-in/ticketing hall was finished in May and, per order of Massport, all international carriers must use Terminal E as well as Northwest who have a lease on a certain number of gates and jetBlue, as it was the only place to put them. The new addition is beautiful, however even by today's standards for all the money the terminal is nothing special. It's very boxy and really just has an awe to is for its huge size (stand at either end of the terminal and you'll know what I mean), however as soon as you pass through security it's like being sucked into a time warp. With the exception of some new shops and restaurants, the gate area is in the old terminal and is severely showing its age. The ceiling tiles are dingy and haven't been cleaned in years, bad lighting, and contruction still going on in several places. The terminal is still under reconstruction and all of this will be remodelled in the years to come, however it's slow in coming and the terminal, which was poorly designed to begin with (like stairs down to satellite areas in order to access the jetbridges) is now just an antiquated pain in the neck, and a very poor show for the city of Boston. On the arrivals, customs was recently expanded however, new large belts are slow in coming meaning that during the first major international push many times you'll either have to wait for a belt, which means Immigration won't clear you to come off the plane or you'll have to use a belt that can barely accomodate Icelandair and their 757s let alone a fully-loaded A340 or 777 (the use of a 747 is so hard it's not worth it on those belts). Furthermore, Immigration is expanding their hall to make it faster to process people. Great in theory, but until Immigration gets more agents you can have private desks for ever passenger on a fully-loaded 744 but it doesn't mean a damn if you still only have 15 agents for 400 desks.
In short, BOS
is in serious need of a major remodelling. Some of it's done, but a lot still needs to be done.
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