From Boeing's press release
"Singapore Airlines First Customer of Boeing Airplane Health Management Service
SEATTLE, Feb. 23, 2004 -- Boeing and Singapore Airlines today announced" Singapore Airlines "as the first customer for a Boeing in-flight airplane monitoring system that will help airlines reduce flight-schedule interruptions.
Singapore Airlines will conduct a three-month trial, during which it will assess AHM's capability and fit within its operation.
"We are pleased to participate in this evaluation, which will provide our maintenance personnel with more effective real-time defect analysis," said Singapore Airlines Senior Vice President of Engineering Mervyn Sirisena. "AHM will allow our maintenance stations to prepare for rectification well ahead of aircraft arrival, leading to fewer flight disruptions for technical reasons."
During a flight, AHM relays information, in real time, about the airplane's systems to an airline's ground personnel. That data can prepare maintenance crews to make needed repairs after the airplane lands, which can help reduce airplane dispatch delays.
Singapore Airlines is one of the world's leading passenger and cargo carriers. The carrier is renowned for its combination of excellent customer service, dedicated employees and top-flight management. Boeing 747s and 777s comprise nearly 90 percent of the Singapore Airlines fleet."