taber00
Posts: 35
Joined: Tue Nov 16, 1999 12:17 pm

America West, Any New News?

Wed Feb 25, 2004 12:11 pm

I have not heard any news lately on America West. I know it the past this airline was plaqued with bad service and safety concerns. I have started working a new territory at my job and will be covering Phoenix alot. I looks like america west is the ariline of choice due to its frequent flights into phx.
 
futureualpilot
Posts: 2404
Joined: Thu May 25, 2000 10:52 am

America West, Any New News?

Wed Feb 25, 2004 12:16 pm

Ive flown HP plenty of times and have had good overall experiences. The service was fine, aircraft were nice, nothing bad enough to make me not fly them again in the future.

Out of curiosity, what safety issues has there been with HP? I havent heard of any as of late, so Im just interested to know.
Life is better when you surf.
 
MCIB757
Posts: 276
Joined: Thu Jul 31, 2003 1:44 pm

America West, Any New News?

Wed Feb 25, 2004 12:28 pm

HP has really turned it around recently, mostly after 9/11 and have succeeded more than most airlines. There was an article a couple months ago about HP in TIME about how much better they are doing than US in reorganizing and things, im sure you could find a copy of the article on TIME's website. And I fly HP often because I travel to PHX and everytime I fly them they are very good.

Tom
"God bless catastrophe..."
 
Prinair
Posts: 624
Joined: Thu Dec 02, 1999 7:28 am

America West, Any New News?

Wed Feb 25, 2004 12:28 pm

HP is now a reliable airline with good service. It has eliminated any safety concerns by retiring many of the older aircraft, opening more maintenance centers and bringing most of the maintenance in-house were they can make sure it is done correctly. It has continued to receive new aircraft from Airbus and has made vast improvements to on-time perfomance and customer service. Also, it happens to be profitable.

Most of HP's maintenance issues were of documentation and certification issues, those have been corrected and the FAA has verified it.

Your other choice with many Phoenix flights would be Southwest.

I believe that regardless of which you pick to fly on, HP or WN, you should should receive courteous service and reliable transportation.
PRINAIR : Puerto Rico International Airlines
 
freshlove1
Posts: 1245
Joined: Thu Jan 15, 2004 1:38 pm

America West, Any New News?

Wed Feb 25, 2004 12:29 pm

HP has made a complete turnaround from what it once was a few years ago. Once called "America Worst" it has reshaped itself into a fine airline. New management has made progress, and the express side has also improved tremendously. I would fly them over many of the majors if they flew to my city more. I don't recall any safety issues either, they have not had a crash, what did you hear??
 
MCIB757
Posts: 276
Joined: Thu Jul 31, 2003 1:44 pm

America West, Any New News?

Wed Feb 25, 2004 12:33 pm

Here's the link to the TIME article
http://www.time.com/time/archive/preview/from_search/0,10987,1101031201-549004,00.html

But to view the whole article you either have to pay or be a TIME subscriber, which im not, so sorry, but surely some of you out there are.

Tom
"God bless catastrophe..."
 
AirframeAS
Posts: 9811
Joined: Thu Feb 05, 2004 3:56 pm

America West, Any New News?

Wed Feb 25, 2004 12:44 pm

M&E issues were pretty much about the A320s but now thats in the past.

PHX is the home base for HP so thats the main reason why alot of people here chose to fly on HP.

opening more maintenance centers and bringing most of the maintenance in-house were they can make sure it is done correctly.

They contract out their maintenance elsewhere, expecially with heavy checks. They are not done in PHX. PHX has a hangar line and also a flight line maintenance. Also they do not have their aircraft cleaners anymore, that is also contracted out too.

It has continued to receive new aircraft from Airbus

The last I heard is that they decided not to recieve the A318. Instead, they decided to switch that order to add more A319s/A320s to the fleet. This info came from a very close friend of mine who I contact on a daily basis who currently works for HP.

Overall, I agree that HP has turned itself around big time in the last two years, they have made impressive moves in the way they do business. I see them coming out as a winner and can compete well in this industry.
A Safe Flight Begins With Quality Maintenance On The Ground.
 
Guest

America West, Any New News?

Wed Feb 25, 2004 1:14 pm

"Also they do not have their aircraft cleaners anymore, that is also contracted out too."

HP has never really had aircraft cleaners really on staff, ramp agents either did it or it was contracted to a company or airline.

HP does do alot of its MX in house and only the heavy checks are outsourced. Most of the HP large citys such as ORD, BWI, SAN, LAX, SNA and others but I dont know them all have HP in house MX.
 
ThreeWests
Posts: 53
Joined: Sat Jul 26, 2003 4:00 am

America West, Any New News?

Wed Feb 25, 2004 1:59 pm

I agree, America West is a fine airline. I used to work for them (left to prusue different avenues). Their employees bust butt and I believe they have come up with a good business plan. It will be slow coming, but if everything goes to plan (and they stick to the plan) they will be around for a long time.
If you can read this your flying too close
 
AirframeAS
Posts: 9811
Joined: Thu Feb 05, 2004 3:56 pm

America West, Any New News?

Wed Feb 25, 2004 3:44 pm

HP had an Appearance Department, trust me, I know because I asked about it to numerous different people at HQ and in T4. The guy that I worked with at Catering Security last year used to be in HP's Appearance Department before going to Catering Security. He has been with HP for 15 years and still running. He told me that the appearance department wasnt that good and thats one of the reasons why the cleaning is contracted out to some other company in PHX.
A Safe Flight Begins With Quality Maintenance On The Ground.
 
BCAInfoSys
Posts: 2617
Joined: Thu Sep 11, 2003 11:09 pm

America West, Any New News?

Wed Feb 25, 2004 3:48 pm

I haven't flown HP in over 2 years, but back then I was mildly unimpressed. It wasn't particularly bad or anything, but I wasn't very impressed with the service, the aircraft, etc...

I flew SLC - PHX - ELP - PHX - SLC (old 732's all the way)
Militant Agnostic - I don't know and you don't either.
 
Guest

America West, Any New News?

Wed Feb 25, 2004 3:52 pm

I was at HP from 1998 to 2003 and worked in Phoenix in 2000 and 2001 and during that time we contracted the cleaning out to another company. I worked in SAN and we as rampers did the cleaning overnight and gate agents cleaned the turns, when I worked in ORD as a gate agent we cleaned the turns and a contract company cleaned the RON's.

So during 1998 to 2003 HP did not have employees that were aircraft cleaners as a position. Even in PHX we did not.

I know pre-bankruptcy in the early 90's they did but I never saw any position at HP for aircraft cleaners ever posted and in the time I spent at HP 5 years I only saw rampers or contract cleaners.
 
flyingnanook
Posts: 817
Joined: Thu Jan 15, 2004 4:41 pm

America West, Any New News?

Wed Feb 25, 2004 5:32 pm

I've never flown HP but my mom and grandmother fly with them frequently LAX-LAS. They absolutely love HP. Granted, it's a very short flight, but they recommend HP to anybody who is flying in the area. And just so you know, my grandmother is a very picky flyer.
Semper ubi sub ubi.
 
MATTHEWKH
Posts: 70
Joined: Sun Dec 14, 2003 1:08 am

America West, Any New News?

Wed Feb 25, 2004 5:45 pm

Exterior cleaning on HP aircraft (Boeing & Airbus) is contracted, but interior work is left to HP's DGS. Cleaning on the Express aircraft (Mesa & Freedom) is all contracted out to a company based out of St. Louis (interior and exterior). HP's Express aircraft are some of the cleanest of all the airlines I've flown. Their contractors really get into it, even pulling up the seat cushions and cleaning out all of the cracks and crevices in the seat frames. Fly the Express side if you get the chance...Most of them are fairly new aircraft (especially the CRJ 700s/900s), and you'll never feel dirty when you get off.
God I love the smell of avgas in the morning!!!
 
Prinair
Posts: 624
Joined: Thu Dec 02, 1999 7:28 am

RE: America West, Any New News?

Thu Feb 26, 2004 5:07 am

Field stations have checklists of items that need to be cleaned during a turn. Turn cleans are done by gate agents.

There is also a very extensive and detailed checklist for RON cleaning. RON cleaning is done by the fleet service personnel.
PRINAIR : Puerto Rico International Airlines
 
Goldenshield
Posts: 5015
Joined: Sun Jan 14, 2001 3:45 pm

RE: America West, Any New News?

Thu Feb 26, 2004 10:04 am

Just a quick correction.

HP does not own DGS. DGS is a wholly owned subsidiary (meaning they get jacked over by the parent company) of Delta Airlines.
Two all beef patties, special sauce, lettuce, cheese, pickles, onions on a sesame seed bun.
 
as739x
Posts: 5018
Joined: Tue Apr 15, 2003 7:23 am

RE: America West, Any New News?

Thu Feb 26, 2004 10:22 am

I bet that SFO-JFK will be dropped by the end of the year. The loads have been aweful and thats rumor with their agents here is that it will be canned.
ASSFO
"Some pilots avoid storm cells and some play connect the dots!"
 
flyboyaz
Posts: 2077
Joined: Sat Sep 13, 2003 11:32 am

RE: America West, Any New News?

Thu Feb 26, 2004 11:42 am

I don't know much about cleaning of the aircraft...other than when we had mainline aircraft in TUS, our ramp agents cleaned the plane (and did very well I might add!) We are all express now and Mesa does contract out the cleaning....some days it's good, other days they leave bags of trash laying around and we end up having to pick it up.

Express is doing much better now with operations. They are now comparing our operation with Mesa's on a weekly basis and most of the time they are very simliar. Used to be Mesa's ontime was in the hight 60's to 70's %....pretty miserable.

I don't know much news, nothing exciting anyhow. I have to agree with AS739X on the transcon SFO routings. They have been very light. The LAX ones have been much heavier, especially to JFK. I wouldn't be suprised if they pulled it or at least cut it to one flight daily. They could certainly use the aircraft elsewhere.

Catch a ride on a smile!

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