Your reply reminds me of how the airlines do look out for their top flyers, or elites in general. Although your situation did not warrant "unusual operations", I had one similar experience. I was coming back to HNL
with a change of aircraft in SFO
. Due to bad weather in SFO
, planes were backing up and they weren't able to confirm us a landing spot, so we were "holding" at LAS
. The delay would have caused a very tight connection for me in SFO
. I went up to the desk to explain this and they said they understood, but due to the weather in SFO
there was really nothing they could do. Well we finally got a clear and they boarded us, got us in the air and off we went to SFO
Imagine my surprise when we parked at the gate at SFO
to hear my name being paged by an agent as we were deplaning. "Mr. Robert Lee, please identify yourself to the concierge at the door before you deplane". I id'd myself to a very pleasant woman wearing a red carnation at the door who introduced herself to me and apologized for the delay and that she would be escorting me to my connecting flight. She explained that she had prepared a boarding pass for me already and upgraded me to business class for my flight back to HNL
. We scurried through SFO
to my next gate only to find out that the SFO
flight had been delayed slightly as well. Before she left me, she asked if there was anything else I needed and I said no and thanked her. She turned it right back and thanked me for flying with them and to have a pleasant flight.
I was a Premier (P2
) with UA
at the time this happened, not even a top tier. It just shows, elite is a good thing to be.