There is such a thing as a legacy carrier. If you would read many of the business publications, DL
are called, legacy carriers. I didn't make that term up.........someone else did.
For me to compare FL
is like comparing apples to oranges. We haven't been around for over 50 years or so, we aren't bloated with tons of upper management falling all over themselves with their MBA's, trying to make a simple decision on an issue. We are nimble and quick with very little bureaucracy and few levels of management.
No, I haven't flown Song, yet it is basically in my opinion, same old "Song", second verse........a low-cost carrier within a carrier doesn't work. So many have tried, so many have failed............
William, yes we have turned around the company compared to the embarrassment of the ValuJet days and that is still going to take some time for some customers.
BR715, we have never claimed to be a "full-service" carrier. If you want you meals and movies, go fly on another carrier and let them charge you more for it. We will be receiving XM
satellite radio in our aircraft begining in June of this year so we will have something to entertain you with, over 105 channels of music, news and sports........we are even going to let you use your own headphones in the jacks.......if you don't have headphones, we'll sell you a pair for around $3.00 which is our cost. We are "NOT" going to make any money off the sales of headsets, I promise. AirTran is a cross between Southwest and a legacy carrier such as DL
,AA, or UA
. We offer low fares, yet we also offer assigned seating and a Business Class product. If you expectations are too high to begin with about AirTran, then we will never be able to satisfy you. If you on the other hand realize that we are a low cost carrier, yet offer some ammenities that the big boys do, you will be happy with our service. Yes, you are also correct in that our FQTV program needs some improvements. That will take time. I'm sure Aadvantage and Sky Miles have changed throughout the years to reflect what customers want/need, so will ours over time.
is offering triple-mileage on only the routes that they compete with us on, on a non-stop basis. I know you are a loyal Aadvantage member but I'll make you a deal. You send me a private e-mail and I'll give you more details about my deal with you, okay? Fair enough?
As to the comments about our aircraft, we have an all new Boeing fleet with an average age of 2.6 years, I believe. That number will get even lower upon the arrival of 10 more B-717's that we have ordered, along with 50 firm orders for 737's and another 50 737's on options. We hope to double the company's size within two to three years.