Today I was waiting around the baggage claim at CLE and saw this CO employee working at CO's baggage carousel.
Every time a flight came in and the bags started to come through the carousel he would pick them off the carousel and set them on the ground.
And when the pax finally got to the carousel all their bags were laying on the ground.
Has anyone noticed this before? Do they do this so pax won't have to wait a long time in baggage claim?