I have traveled with BA
in Club and I think that, in many respects, UA
is the superior product.
Granted, the BA
Terrace lounge at LHR
is superb, whereas UA
's lounges are famously spartan, or "minimalist"
Where I think that UA
is on board. I can't stand the new club world seats. Seemed narrower than UA
's seats (although they do recline fully), and definitely felt a more crowded cabin. Didn't have much of a "club" feel at all really. The forwards / backwards seats thing basically seemed like a way to put more people in to the same space. Quite disappointing. Food with BA
was good, as was United. Basically, the old BA
seats were better IMHO. United's business product is a good one, and one which is now receiving constant enhancements.
Having done 100,000 miles in the last 2 years with UA
, I can honestly say that I feel their service is friendly and genuine.
I think that the product will feel very different to Virgin. As Qantasclub said, they are a very "hip" product, something that cannot be said for UA
(although it looks that they are trying for a fresher feel with their new image)
Not v experienced in flying up front. Just a few times here and there unfortunately. Just my opinion, but I think (and hope) you enjoy your flight with United.