WidgetBoi
Topic Author
Posts: 1395
Joined: Wed Mar 17, 2004 9:57 am

Zone Boarding

Wed Mar 17, 2004 2:50 pm

I don't know if this has been discussed before, but I was wondering if someone could provide an "outline" of Delta's new zone boarding procedures. Are Song flights boarded in the same fashion?

I'm sorry if this has been brought up before, but I just came across Airliners.Net and couldn't find a previous post.

Thanks in advance Big grin
jeremy
 
wgw2707
Posts: 1110
Joined: Wed Aug 13, 2003 10:37 am

RE: Zone Boarding

Wed Mar 17, 2004 2:51 pm

Zone Boarding is basically an annoying bureaucratic hassle that Delta makes PAX go through, along with annoying automatic boarding announcements...

I fail to see how DL saved any money by implementing it...

-WGW2707
 
WidgetBoi
Topic Author
Posts: 1395
Joined: Wed Mar 17, 2004 9:57 am

RE: Zone Boarding

Wed Mar 17, 2004 2:54 pm

Thanks WGW2707!

While on topic, what did Delta (or any other airline that has implemented zone boarding) hope to gain from the new format?

Thanks again
jeremy
 
MHTOH
Posts: 53
Joined: Thu Nov 27, 2003 2:44 pm

RE: Zone Boarding

Wed Mar 17, 2004 5:36 pm

Somehow the suits seem to think that zone boarding will increase turn times and allieviate the crowding that normally happens when boarding by rows. It is a tad annoying, but since we are a small city, it doesn't really impact us that much.

Example of zone boarding on an MD88-

Zone 1-rows 1-4, 10
Zone 2-medallions/elites rows 11-21
Zone 3-medallions/elites rows 22-38
Zone 4-rows 31-38
Zone 5-18-21
Zone 6-26-30
Zone 7-14-17
Zone 8-22-25
Zone 9-11-13

Hope the example helps clear it up a tad.

NO in MHT
mmm...jet fuel...
 
WidgetBoi
Topic Author
Posts: 1395
Joined: Wed Mar 17, 2004 9:57 am

RE: Zone Boarding

Wed Mar 17, 2004 6:10 pm

Seems bizarre to me, but I guess they have their own reasons!

Thanks alot man

jeremy
 
deltairlines
Posts: 6877
Joined: Mon May 24, 1999 4:47 am

RE: Zone Boarding

Thu Mar 18, 2004 1:42 am

Do Medallions still get to bring family members (non-Medallions) with them? I am flying MHT-ATL-MCO next month, and there are non-Medallion family members in my group. I know at airports such as BOS they allow Medallion level to bring family members through the express security lines, so I would assume this would be the case, especially if we all check in together.

Also, MHTOH, I take it you work for DL at MHT. I haven't flown out of MHT before, so I was wondering if you guys have a first class/medallion check-in line, as that might allow me to get to the airport a little later for the ATL flight (every minute of sleep helps...if that means I can get to the airport at 0615 instead of 0545, that's an extra 30 minutes in bed)

Jeff
 
MHTOH
Posts: 53
Joined: Thu Nov 27, 2003 2:44 pm

RE: Zone Boarding

Sun Mar 28, 2004 2:21 am

Yes we do have a first class/medallion check in, but security lines upstairs can be pretty long in the morning, so checking in at around 6-ish isn't a bad idea. Any later than 6:30-6:45 would be cutting it close, so you should be fine. You can always visit Dunkins if you have time... Have a great trip!  Smile
mmm...jet fuel...
 
deltairlines
Posts: 6877
Joined: Mon May 24, 1999 4:47 am

RE: Zone Boarding

Sun Mar 28, 2004 2:33 am

Thanks for the update...hopefully I can land an upgrade...9 seats open right now in First.

Jeff
 
yvrtoyyz
Posts: 626
Joined: Wed Mar 24, 2004 10:10 am

RE: Zone Boarding

Sun Mar 28, 2004 5:10 am

This is going to be naive and stupid, but what is zone boarding...I read the post by MHTOH and still couldn't grasp it....any further insight would be much appreciated.

 
GLA MD11
Posts: 264
Joined: Mon Mar 27, 2000 12:16 pm

RE: Zone Boarding

Sun Mar 28, 2004 5:15 am

US companies (don't know for the others) now board their flights not by row numbers but by groups. These groups do not always follow the row numbers and are designed to be the most efficient to board an aircraft (although it is open to discussion).
Seems that they start with Business and First and then alternate one group at the end of the aircraft and one in front and so on.
Hope this helps.
 
yvrtoyyz
Posts: 626
Joined: Wed Mar 24, 2004 10:10 am

RE: Zone Boarding

Sun Mar 28, 2004 5:19 am

Thanks GLA MD11

However, I don't see how this if different? I mean, when boarding by rows, it is considered "groups" of people. When you say groups, do you refer to tour groups or referring to those seated in the window seats first, followed by middle seat and finally aisle seat? Still isn't clear how it can be an improvement.
 
SHUPirate1
Posts: 3428
Joined: Sat Sep 20, 2003 2:53 pm

RE: Zone Boarding

Sun Mar 28, 2004 5:21 am

GLA MD-11: not all US companies...US Airways still boards by row numbers...UA and DL, however, do zone boarding...not sure about American, Continental, or Northwest
Burma's constitutional referendum options: A. Yes, B. Go to Insein Prison!
 
deltairlines
Posts: 6877
Joined: Mon May 24, 1999 4:47 am

RE: Zone Boarding

Sun Mar 28, 2004 5:25 am

American boards by zones. Don't know about NW or CO, but I might find out about CO in a few weeks if I fly them out to LAX.

Jeff
 
deltaffindfw
Posts: 1388
Joined: Tue Sep 02, 2003 7:42 am

RE: Zone Boarding

Sun Mar 28, 2004 5:49 am


Zone boarding does work. I have been very impressed that full flights (ATL-DFW) still can leave on time. By staggering the sections of the aircraft boarded, they can alleviate some of the congestion waiting for people to put their luggage away.
 
Cory6188
Posts: 2611
Joined: Mon Feb 02, 2004 12:29 am

RE: Zone Boarding

Sun Mar 28, 2004 5:55 am

As far as I know, CO does not do zone boarding. They still board by announcing row numbers. For example, on a 762, their boarding system would be something like this:

Unaccompanied minors
First/BusinessFirst
eliteAccess
People with disabilities or familes with small children under three years of age
Rows 35 and higher
Rows 30 and higher
Rows 25 and higher
Rows 20 and higher
All rows
Last call for boarding
Last call for boarding
Final call for boarding

Flight closed
 
DeltaMIA
Posts: 1622
Joined: Wed Feb 04, 2004 11:53 am

RE: Zone Boarding

Sun Mar 28, 2004 11:01 am

Zone Boarding does make it more efficient as it is utilizing basically the entire aisle of the aircraft at all times. Row boarding would cause a major backlog at the end of boarding as everyone in the back 2/3rds was in their seat, but everyone up front was still fighting to store bags and be in their seats and overflowing into the jetway in the last 10 minutes of the boarding process. Boarding now on a MD88 has been reduced from 30 minutes to 20 minutes and a 757 from 35 minutes to 30 minutes. It has been a real time saver in turning aircrafts.
Some Passengers just can't accept change and have been real pessimistic and critical of zone boarding, but it does work. If you worked these flights everyday you would see it.
It's a big building with patients, but that's not important right now.
 
flyboyaz
Posts: 2077
Joined: Sat Sep 13, 2003 11:32 am

RE: Zone Boarding

Sun Mar 28, 2004 11:06 am

Zone boarding works great. We use it at HP and it's amazing how smooth the boarding is. I hardly ever see any back ups in the jetway anymore. On the flip side, we still board CO by row number and there is always a line in the jetway. It really does help to board by zones. We always get the "My husband and I are seated next to each other, but we are in different groups!" We make an announcement that if you're travelling with someone else you can board with the lowest group number, so that helps.
Catch a ride on a smile!
 
xjramper
Posts: 2318
Joined: Wed Dec 10, 2003 1:10 am

RE: Zone Boarding

Sun Mar 28, 2004 11:11 am

NW still boards by row numbers.

You are still going to have "ignert" pax that still don't follow the directions tho. However, I flew DL through ATL *gag* in Jan, and everything went very well. I was on a 757, and with the flight oversold, had the door closed in about 20 mins or so. I thought zones were a pretty stupid idea until I saw it in action. It earned my vote.

XJR

[Edited 2004-03-28 03:12:40]
Look ma' no hands!
 
cmckeithen
Posts: 594
Joined: Sun Jul 20, 2003 9:31 am

RE: Zone Boarding

Sun Mar 28, 2004 11:11 am

The row boarding has worked for many years. Why go to something else that I find utterly ridiculous. Pretty soon we will have zone boarding to get off the plane. The thing is people need to wait until their row # is called. They have a confirmed seat on the plane, the seat will not move. So just relax and enjoy the pretty women strolling by in the airport. You will get on the plane.
 
scottysair
Posts: 6442
Joined: Tue Mar 28, 2000 4:07 pm

RE: Zone Boarding

Sun Mar 28, 2004 11:22 am

Yes, I was got first group for me and second group, too. It is great to let me go onboard with the aircraft for me. It is very good to thing change for zone boarding group.
 
DeltaMIA
Posts: 1622
Joined: Wed Feb 04, 2004 11:53 am

RE: Zone Boarding

Sun Mar 28, 2004 11:26 am

"The row boarding has worked for many years. Why go to something else that I find utterly ridiculous:

While it worked there has been a more efficient way of doing it and the airlines are adapting to this way. Pulling seats off a seat map on day of departure worked as well, but airlines began to find it more efficient to preassign those seats and do away with the seat map with sticky tabs. There are plenty of other examples of the airlines finding more efficient ways of doing things. Technically it is still row boarding as each zone represents a group of rows.

[Edited 2004-03-28 03:27:46]
It's a big building with patients, but that's not important right now.
 
deltairlines
Posts: 6877
Joined: Mon May 24, 1999 4:47 am

RE: Zone Boarding

Sun Mar 28, 2004 11:30 am

Any answer to the question regarding Medallions and their (non-elite) travelling companions travelling on the same itinerary being in the same zone?

Thanks,
Jeff
 
DeltaMIA
Posts: 1622
Joined: Wed Feb 04, 2004 11:53 am

RE: Zone Boarding

Sun Mar 28, 2004 11:37 am

"Any answer to the question regarding Medallions and their (non-elite) travelling companions travelling on the same itinerary being in the same zone?"

Yes they may board with the medallion in the medallion's zone. Also Zone 3 is for DL partner elite flyers such as CO/NW as their elite status has not been integrated into DL's system yet so they would be assigned a zone based on seat assignment. They are allowed to board during zone 3 boarding with their elite card from a partner airline.

The same holds true for even non elites traveling together. If a family of 4 is divided into two records. The whole family can board when the lower zone number is called.
A family will also be assigned the lowest zone number if they are spread out all over the aircraft (in the same record). For instance if 1 of the travelers is in row 10 and the rest are in 11. They will be in zone 1 for the seat in row 10 despite row 11 being zone 9.

[Edited 2004-03-28 03:53:12]
It's a big building with patients, but that's not important right now.
 
xjramper
Posts: 2318
Joined: Wed Dec 10, 2003 1:10 am

RE: Zone Boarding

Sun Mar 28, 2004 11:39 am

They should be able to go with you...I see it all of the time on NW and DL. You should be fine....but ask the ticket counter when you check in.

my .02

XJR
Look ma' no hands!
 
SafetyDude
Posts: 3654
Joined: Fri Sep 07, 2001 10:02 am

RE: Zone Boarding

Sun Mar 28, 2004 12:31 pm

Pretty soon we will have zone boarding to get off the plane.

It would simply never work - there is no "delay" in getting off the plane as there is getting on; no one is waiting around, as they all want to leave.

 Smile
-Will
"She Flew For What We Stand For"
 
Mizzou65201
Posts: 192
Joined: Wed Dec 13, 2000 2:11 am

RE: Zone Boarding

Sun Mar 28, 2004 6:24 pm

The way I understood it was that "zone" or "group" boarding was sort of a verbal shortcut...instead of "rows 25 through 31," they simply say "group 3" or whatever. People seem more likely to follow the simpler instruction...yes row number *is* easy...but there's something about the airport that seems to stupidify people...*grin*

Whatever NW does, I hope they keep on pre-boarding me and my fellow members of Team Exit Row =)



 
nwa747-400
Posts: 1325
Joined: Fri Sep 08, 2000 2:54 am

RE: Zone Boarding

Mon Mar 29, 2004 5:42 am

here's what NW should do to board a DC9-30:

extra time or assistance customers + exit row
first/world business class
elite
rows 18-21
rows 15+
rows 12+
rows 9+
all rows
final call

most of the time they seem to do:
first class/elite/extra time
rows 15+
rows 10+
all rows
final call

If the flight isn't totally full then the 2nd way works fine. But I have noticed it make a big difference when the flight is full if they do it the "right way"

-----------------------------------------------------
Northwest Airlines. Now you're flying smart.
 
Guest

RE: Zone Boarding

Mon Mar 29, 2004 6:27 pm

Zone boarding does work, and is more efficient then boarding by rows. The last 6 times I have flown AS I have noticed they did not board by rows or zone and all we cluster F****'s. Is this something new at AS?
 
AgnusBymaster
Posts: 620
Joined: Mon Feb 19, 2001 8:11 am

RE: Zone Boarding

Thu Apr 01, 2004 2:50 pm

AS system is as follows:
1) Preboards
2) First Class, MVP Gold, MVP
3) All remaining rows!!

No zones...just the entire non-elite main cabin at once. I'm not sure how much sense this makes, but apparently they think it saves time.