Pe@rson
Topic Author
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Pilots Welcoming Pax Aboard?

Tue Mar 23, 2004 12:04 am

When I was boarding my FR flight from STN to HHN (on a 738) last month, there was a man at the forward door welcoming passengers. I did, at first, think he was a member of the cabin crew, but he was, as I later found out, in fact the captain.

I heard him saying to the passenger behind me 'we're going to have to de-ice... we're going to be delayed', before he went into the cockpit and didn't return.

Upon disembarking in HHN, I looked up and saw him sitting in the left-hand seat.

How usual is it for a pilot to do this on a normal scheduled flight? I have never experienced it before.

Incidentally, the weather at STN was really bad - there was a heavy snow storm. Still, it was nice to see all the snow falling.

*Awaits the 'FR was just cost-cutting' jokes.*  Wink/being sarcastic
"Everyone writing for the Telegraph knows that the way to grab eyeballs is with Ryanair and/or sex."
 
WindowSeat
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RE: Pilots Welcoming Pax Aboard?

Tue Mar 23, 2004 12:08 am


What ho, james?

I haven't seen any captains actually welcoming passengers on board, but I've seen pilots greeting passengers when leaving the aircraft. Only if it was a smooth landing Big grin

cheers


I'm all in favour of keeping dangerous weapons out of the hands of fools. Let's start with keyboards.
 
UTA_flyinghigh
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RE: Pilots Welcoming Pax Aboard?

Tue Mar 23, 2004 12:10 am

It happens often on AF, also, on many carriers, it is policy that one of the flightcrew members be at tthe door for boarding/deplaning.

UTA
Fly to live, live to fly - Air France/KLM Flying Blue Platinum, BMI Diamond Club Gold, Emirates Skywards
 
QIguy24
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RE: Pilots Welcoming Pax Aboard?

Tue Mar 23, 2004 12:15 am

Hey! That sounds great and safe that FR are using stewards as pilots as well.. It feels sooo much safer to fly FR now...  Big grin
I just wanted to be the first to say something about that.... I have seen SAS pilots do the same. That really makes you feel more welcome in the plane..
 
Sabena 690
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RE: Pilots Welcoming Pax Aboard?

Tue Mar 23, 2004 12:17 am

I have been on several flights where the pilot welcomed the passengers, or said 'bye bye' at the doors while disembarking.

Personally I find it a very nice touch.

Pearson, since you are waiting for it...  Big grin On my 2 FR flights this summer, there was not even a steward(ess) to welcome the pax! Big grin Let stand a pilot...

Frederic
 
JGPH1A
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RE: Pilots Welcoming Pax Aboard?

Tue Mar 23, 2004 12:18 am

He was probably just getting his breath back after loading all the bags / vacuuming the aisle / pumping up the tyres / washing the windscreen /making the sandwiches / sweeping the runway, all in the name of reduced costs an M. O'Leary's bank balance.
Young and beautiful and thin and gorgeous AND BANNED ! Cya at airspaceonline.com, losers
 
Lindy
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RE: Pilots Welcoming Pax Aboard?

Tue Mar 23, 2004 12:23 am

I happened on most of my Delta flights. One of the pilots was welcoming passengers.

Rafal
BWIADCA - Nikon D100
 
jblake1
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RE: Pilots Welcoming Pax Aboard?

Tue Mar 23, 2004 12:30 am

So funny this was posted today... Last night on my way home from LAN on my flight from DTW to SDF the captain of my NW DC9 welcomed passengers aboard. He was very friendly and even provided us with updates on the NCAA tournament. Unfortunately Kentucky lost last night...
 
RareBear
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RE: Pilots Welcoming Pax Aboard?

Tue Mar 23, 2004 12:38 am

Jblake1:

Did he say anything about when NWA was going to retire those puppies?
Illegitimus non carborundum
 
RareBear
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RE: Pilots Welcoming Pax Aboard?

Tue Mar 23, 2004 12:39 am

Sorry, folks. I just couldn't resist. A moment of weakness, I guess.
Illegitimus non carborundum
 
jblake1
Posts: 262
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RE: Pilots Welcoming Pax Aboard?

Tue Mar 23, 2004 12:42 am

Yes he did.. he said "probably right after NW retires its fleet of A330-300s!" Wink/being sarcastic
 
Rick767
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RE: Pilots Welcoming Pax Aboard?

Tue Mar 23, 2004 12:50 am

Either myself of the Captain sometimes welcome passengers onto the aircraft during boarding, or say farewell on deplaning, as long as all the flight preparations have been done and we are effectively ready to "strap in and go".

Some pilots like to do this more than others, I know several Captains who never do this.

Truthfully, there sometimes just isn't time.
I used to love the smell of Jet-A in the morning...
 
gordonsmall
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RE: Pilots Welcoming Pax Aboard?

Tue Mar 23, 2004 1:08 am

Some pilots like to do this more than others, I know several Captains who never do this.

Heaven forbid that they should actually have to "work" for a living eh' Rick?  Smile/happy/getting dizzy

BTW, how did the BRS basing go - manage to stay awake at the wheel on the way home?

Regards,
Gordon.
Statistically, people who have had the most birthdays tend to live the longest.
 
Rick767
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RE: Pilots Welcoming Pax Aboard?

Tue Mar 23, 2004 1:29 am

"how did the BRS basing go"

Never happened in the end - introduction of the 73G has been postponed at BRS and I think they now have most of their own based crews NG-rated.
I used to love the smell of Jet-A in the morning...
 
Pe@rson
Topic Author
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RE: Pilots Welcoming Pax Aboard?

Tue Mar 23, 2004 1:30 am

Oh, BRS is only 1.5 hours by car away from my hometown (Barnstaple). A good, modern (well, since the new terminal opened) airport.
"Everyone writing for the Telegraph knows that the way to grab eyeballs is with Ryanair and/or sex."
 
MEA310
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RE: Pilots Welcoming Pax Aboard?

Tue Mar 23, 2004 2:16 am

As UTA-flyingHIGH mentioned that AF pilots often greet passengers while boarding, it happened with me several times on flights to CDG out of BEY.

MEA310
M5 Fastest Sedan On Earth
 
flyingbronco05
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RE: Pilots Welcoming Pax Aboard?

Tue Mar 23, 2004 2:39 am

My dad is known to do this too.

A few months ago, the captain on an American Eagle flight from ORD-LIT did this too.
Never Trust Your Fuel Gauge
 
DeltaGuy
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RE: Pilots Welcoming Pax Aboard?

Tue Mar 23, 2004 2:44 am

I see it all the time on Delta...

Oftentimes the cockpit crew will show up from their previous flight VERY early, with pax boarding not for an hour...well, after you grab some Starbucks and some chow, they just go down and set up the a/c...and sit until the pax are all loaded. I've stood in many cockpits where the pilots were literally twiddling their thumbs (and playing tic-tac-toe), waiting to push. So the pilots sometimes have pleanty of time.

Or, it was probably not the Captain's leg, to the F/O was in the flight deck hard at work on that FMS  Big grin I think it's good customer relations, especially when the Capt. stands in the fwd galley area, uses the F/A handset, and makes a pre-pushback PA, standing right in front of the pax...my dad used to do that all the time, makes a great impression on nervous fliers!- not to mention I was always like Big grin.

DeltaGuy
"The cockpit, what is it?" "It's the little room in the front of the plane where the pilot sits, but that's not importan
 
bobb
Posts: 241
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RE: Pilots Welcoming Pax Aboard?

Tue Mar 23, 2004 2:45 am

Why is this such a novelty?

If the CEO or Tom Cruise in a flight suit welcomes me aboard, I'd say wow.
 
Jaspike
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RE: Pilots Welcoming Pax Aboard?

Tue Mar 23, 2004 2:49 am

After some delays with MyTravel Lite because of a staff shortage in August, the captain welcomed everyone on the aircraft. He then spoke for a few minutes to all the passengers talking about low cost airlines in general, about cutting costs, staffing and so on, before walking around the cabin saying hello to everyone. Seemed like a nice guy  Smile Old and friendly  Big thumbs up

Tom
 
N323ER
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RE: Pilots Welcoming Pax Aboard?

Tue Mar 23, 2004 2:52 am

Happens a lot on domestic flight, but I very rarely see it on International flights


RYAN AIRTRAN(BWIOPS)
RYAN SCAIFE
 
AnsettB727
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RE: Pilots Welcoming Pax Aboard?

Tue Mar 23, 2004 11:36 am

I'd never seen this until I flew in the States. AA seem to do it quite often, usually with a Starbuck's in one hand on red-eyes! It's a nice idea...maybe better without the coffee, though!
 
roseflyer
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RE: Pilots Welcoming Pax Aboard?

Tue Mar 23, 2004 11:42 am

I have seen this twice. Once on UA on an A320 DEN-IND. The pilot welcomed passengers aboard while standing in the first class galley and then passed out his business card to passengers in first class, and also said that we would likely be a little late due to some de-icing needed in DEN and unfavorable winds. It was a nice touch!

Also I have had this happen on LH. I was on an LH A343 FRA-PDX and the captain was talking to passengers boarding in first and business class. He also came by and gave a personal greeting to each and every first class passenger. It was a pleasant experience, and established trust with the flight crew.
If you have never designed an airplane part before, let the real designers do the work!
 
flymia
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RE: Pilots Welcoming Pax Aboard?

Tue Mar 23, 2004 12:19 pm

Hey never happened to me when boarding the airplane but always when leaving. When i fly commercial no matter 777 or Beech 1900D I will try to greet the pax on both boarding and deplaning. It really makes the Pax feel better.
"It was just four of us on the flight deck, trying to do our job" (Captain Al Haynes)
 
BR715-A1-30
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RE: Pilots Welcoming Pax Aboard?

Tue Mar 23, 2004 12:25 pm

On one of my FL flights, The Captain was standing at the door greeting passengers. He said that he used to fly DC9s for EA and NW, and finally flew FL DC9s before being transferred to the 717. He said ever since he started flying for EA, he would always stand and greet passengers, and said that he has never skipped standing there except once when they were having flight deck problems. After everyone had boarded, he went and shook everyone's hands and introduced himself. Truly the most admirable captain I've ever met. He is now retired from FL. He resides in Macon, GA with his wife.
Puhdiddle
 
warszawa
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RE: Pilots Welcoming Pax Aboard?

Tue Mar 23, 2004 1:08 pm

I've seen it now and then here in the USA.

When i flew DTW-CLE on Continental Express ERJ-145, the pilots did not greet you, but had the cockpit door open and the captain was would waive once in a while to the left window towards the jetway for the people walking aboard. I waved to him, he waved back ( Smiling 24/7 too, noticed that before boarding just looking at the pilots ). The first officer appeared pretty busy.

The CLE-LAX route i flew on Continental 737-700, couple older pilots, they greeted the passengers as we boarded, except if i can remember right, it was only the captain greeting, the first officer was in the cockpit.

LAX-IAH on Continental 757-200, No greeting, cockpit door was open, pilots were pretty busy preparing for the flight. Pretty nice people though, gave us scenic tour tips and route information while we were cruising ( IE: Ladies and gentlemen, to your left is the Grand Canyon viewed from 37000 ft ), etc.

IAH-DTW, Continental 737-300, Man...I dont know what was up with these pilots. I didnt even see the first officer get on the plane. The captain seemed pretty PO'd, didnt say anything yet he was walking between the terminal and the aircraft cockpit ( I believe he went to inspect the aircraft, came back up to the cockpit, went to the terminal, got some coffee, went back to the cockpit )... That was the last i ever saw him, slammed the door shut 20mins prior to departure. Never spoke in flight, except for a couple minor 5 sec notifications. After we pulled into DTW's gate, didnt even see him again. Door was closed while de-boarding aircraft...sheesh.

Guess it just depends on the type of pilots and how much of a rush they're in.
Flying a plane is no diff. from riding a bicycle. Its just a lot harder to put baseball cards in the spokes. -'Airplane'
 
ERFly
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RE: Pilots Welcoming Pax Aboard?

Tue Mar 23, 2004 1:23 pm

Wow!!

It must be nice to have time to do that before departure. In the regional airline world, we do not have that luxury. 10-15 minute turns are hectic and both the Captain and I are busy with paperwork, weight and balance, getting clearance, etc.

Half the time, I don't even have the walkaround done before pax are boarding.
 
sfoff
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RE: Pilots Welcoming Pax Aboard?

Tue Mar 23, 2004 5:42 pm

When I worked Shuttle by United at SFO there would be a couple Captains that would help collect boarding passes.

One time during a delay (can't remember if it was ATC or Mechanical) the Captain came up to the boarding area and used the PA to update the passengers, then invited them to come up and ask him questions.
"Looks like I picked the wrong week to quit drinking"
 
XFSUgimpLB41X
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RE: Pilots Welcoming Pax Aboard?

Tue Mar 23, 2004 5:52 pm

After my landings I try to always make sure to say bye to the passengers and thank them for flying with us if i have time....

Very rarely to I have time to greet passengers before our legs...quick turns, not to mention they only board at the last minute when im at usually at my busiest point. Those 25 minute turns dont leave much time, haha. Anytime I'm walking back in the airplane I always am polite and welcome people aboard as im shoving them to the side trying to get to the cockpit so we arent late.  Big grin juuust kidding. Anyhoo.. I try to, but rarely get the chance is the point haha.
Chicks dig winglets.
 
Guest

RE: Pilots Welcoming Pax Aboard?

Tue Mar 23, 2004 7:54 pm

Well, a few years ago I was on an Easyjet Flight from madrid to London, and the CEO was not only on the flight, greeted the passengers, went down the aisle listening to comments (not all favourable), spent time with the F/As and was there to say adios at the end. Mind you, it was Stelios. But respect! He obviously had nothing better to do on a Sunday evening.

Impressed Bobb?
 
flyingbronco05
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RE: Pilots Welcoming Pax Aboard?

Tue Mar 23, 2004 10:56 pm

When i fly commercial no matter 777 or Beech 1900D I will try to greet the pax on both boarding and deplaning. It really makes the Pax feel better.

What are you talking about? You, as a passenger, greet other passengers?

I'm confused.
Never Trust Your Fuel Gauge
 
QIguy24
Posts: 2744
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RE: Pilots Welcoming Pax Aboard?

Tue Mar 23, 2004 11:00 pm

Flyingbronco05

I think he means that he is a pilot. And when he flies any of those aircrafts he greets people.. Big grin
But It would look good if he was a pax and greeted everybody... hehe  Big thumbs up
 
Guest

RE: Pilots Welcoming Pax Aboard?

Tue Mar 23, 2004 11:34 pm

I used to see it a lot more when I flew pre 9-11. Almost always on Delta the Capt was standing there when we got on and off. Now in the era of everyone flying must be a terrorist or else they would be driving or taking a train it seems the cockpit door is closed and the crew is behind it.