Businessboy
Posts: 185
Joined: Sun Mar 14, 2004 6:24 am

Yout Thoughts About Virgin Atlantic

Tue Mar 23, 2004 2:56 am

Whats your one word to describe Virgin Atlantic?
LOVE CONTINENTAL AIRLINES & LOVE BRITISH AIRWAYS
 
N323ER
Posts: 125
Joined: Fri Mar 24, 2000 5:44 am

RE: Yout Thoughts About Virgin Atlantic

Tue Mar 23, 2004 2:58 am

Great flying experience very relaxing

RYAN AIRTRAN(BWIOPS)
RYAN SCAIFE
 
VS11
Posts: 877
Joined: Mon Jul 02, 2001 6:34 am

RE: Yout Thoughts About Virgin Atlantic

Tue Mar 23, 2004 3:00 am

Fantabulous  Smile/happy/getting dizzy

PS: I had to add some words otherwise the post would not go...
 
united4ever
Posts: 287
Joined: Sat Dec 06, 2003 8:34 pm

RE: Yout Thoughts About Virgin Atlantic

Tue Mar 23, 2004 4:21 am

red.

Extra words to allow answer.

Mike
 
captaingomes
Posts: 6251
Joined: Tue Feb 13, 2001 1:33 am

RE: Yout Thoughts About Virgin Atlantic

Tue Mar 23, 2004 4:23 am

Tight

F
I
L
L
E
R
"it's kind of like an Airbus, it's an engineering marvel, but there's no sense of passion" -- J. Clarkson re: Coxster
 
skytrain
Posts: 288
Joined: Fri Jan 09, 2004 6:45 am

RE: Yout Thoughts About Virgin Atlantic

Tue Mar 23, 2004 5:57 am

'Flair'.

Cheers - Skytrain.
 
aguilo
Posts: 237
Joined: Fri Apr 02, 2004 4:52 am

RE: Yout Thoughts About Virgin Atlantic

Sat Apr 03, 2004 7:55 pm

Just flew VS from BOS to CPT via LHR in premium economy with a free upgrade to Upper Class from BOS to LHR and LHR to BOS. Love the Virgin "flair", the cool and trendy image with the witty sayings on the back of each plane. Nevertheless, I must say that all of that seems to be wearing a bit. This was my third VS flight and I'm beginning to notice that despite the image the rest of the service doesn't always match up, though it is generally very good I must say.

In particular, don't like that you can't reserve specific seats you can only list a general preference for aisle or window.

Also their Flying Club offers ridiculous "perks" like parking discounts and upgrades on the Heathow Express trains but not on Virgin's own aircraft - a huge reason why you are really better off signing up to get mileage with one of their partners rather than through VS's own "Flying Club".

Premimum Economy is a nice idea - cheaper than traditional business class by focussing on the most important thing - the slightly bigger seat. Nevertheless, I think that for what is essentially DOUBLE the price of an economy class ticket you should get a few more perks for a premium economy ticket (like not getting the same so so food that is offered in economy)

Upper Class is very nice. Seats are all very comfortable as you would expecy, but here again VS seems to be getting a bit complacent. PTV offerings on many aircraft are dated, limited movie selection of not the latest box office hits, lcd screens for Upper Class PTVs are in many cases old and not very bright. In addition the food in Upper Class while better than what is offered in Economy and Premium Economy still isn't as good as it should be considering the hugely expensive price of sitting upfront. Have had nicer, better presented meals in Envoy Class on USAirways than I did on 2 occasions in Upper Class on Virgin.
 
A340600
Posts: 3893
Joined: Sun Aug 24, 2003 10:24 pm

RE: Yout Thoughts About Virgin Atlantic

Sat Apr 03, 2004 8:17 pm

It depends what aircraft you get really, their newer suites are VERY nice and the upper class out of LGW is different to LHR,

Cheers

Sam Smile
Despite the name I am a Boeing man through and through!
 
pixuk
Posts: 305
Joined: Wed Dec 17, 2003 8:44 am

RE: Yout Thoughts About Virgin Atlantic

Sat Apr 03, 2004 8:27 pm

In particular, don't like that you can't reserve specific seats you can only list a general preference for aisle or window.

Virgin allow you to book a specific seat up to 180 days in advance.

Flying Club offers ridiculous "perks" like parking discounts and upgrades on the Heathow Express trains but not on Virgin's own aircraft

Being in the US, I guess these must seem ridiculous to you, but I find them quite useful.

Nevertheless, I think that for what is essentially DOUBLE the price of an economy class ticket you should get a few more perks for a premium economy ticket

Premium Economy is generally the first class on the aircraft to overbook, so whilst you may not care for it, other passengers appear to be lapping it up. Also, discounted PE fares in the K & S class buckets are normally cheaper than a full fare economy, so a bit of a generalisation to write it off as double the price.

Upper Class is very nice. Seats are all very comfortable as you would expecy, but here again VS seems to be getting a bit complacent.

Perhaps the fact VS have been investing 50 million GBP completely renovating the Upper Class cabin has passed you by? They've been putting in new flat beds (the 'Suites'), and are still committed to their programme of installing their AVOD entertainment system (V:Port) across the fleet.

In addition the food in Upper Class while better than what is offered in Economy and Premium Economy still isn't as good as it should be considering the hugely expensive price of sitting upfront.

Virgin's meal choice (the 'Freedom Menu') is still high innovative in the airline market. Choose what you want to eat, and have as much of it as you like as often as you like. This is more like a restaurant than waiting for the trolley to come round. Virgin's flair in presentation and quality of food, to me at least, are excellent.

Pix
 
Jetblue15
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RE: Yout Thoughts About Virgin Atlantic

Sat Apr 03, 2004 8:35 pm

EXCELLENT

Great stuff Mr Branson

Cheers to Virgin Atlantic
racecar spelled backwards spells racecar
 
GT
Posts: 57
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RE: Yout Thoughts About Virgin Atlantic

Sat Apr 03, 2004 8:36 pm

FANTASTIC!!

a few words to get the post into forum... Big grin
A380 fever!!!
 
Sammyhostie
Posts: 467
Joined: Sun Feb 22, 2004 4:53 am

RE: Yout Thoughts About Virgin Atlantic

Sat Apr 03, 2004 8:37 pm

We call the Virgin cabin crew "Cart Tarts"!
 
Pe@rson
Posts: 16003
Joined: Sat Jan 13, 2001 6:29 pm

RE: Yout Thoughts About Virgin Atlantic

Sat Apr 03, 2004 8:42 pm

"We call the Virgin cabin crew "Cart Tarts"!"

mmm forbidden jam tart.
"Everyone writing for the Telegraph knows that the way to grab eyeballs is with Ryanair and/or sex."
 
sw733
Posts: 5302
Joined: Wed Feb 25, 2004 6:19 am

RE: Yout Thoughts About Virgin Atlantic

Sun Apr 04, 2004 6:11 am

terrible! never ever ever ever ever ever ever ever ever ever ever ever flying them again (those of you who have seen my many anti-Virgin Atlantic posts, this comes as no surprise!  Wink/being sarcastic )
 
warren747sp
Posts: 980
Joined: Sat Feb 21, 2004 7:51 am

RE: Yout Thoughts About Virgin Atlantic

Sun Apr 04, 2004 6:27 am

Only Fun in Upper Class. Really don't bother with the rest of the cabin!
747SP
 
amhilde
Posts: 628
Joined: Thu Oct 23, 2003 5:01 am

RE: Yout Thoughts About Virgin Atlantic

Sun Apr 04, 2004 9:06 am


yeah but you can say that about most airlines- the not bothering about the rest of the cabin...

Pixuk- whats this about bucket classes for premium economy and where do you find these?
Hang on tightly, Let go lightly
 
graham697
Posts: 344
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RE: Yout Thoughts About Virgin Atlantic

Sun Apr 04, 2004 9:09 am

Awesome Airline!!! Come on, Sir Branson bring it to TPA!
Looking forward to the new AA
 
pixuk
Posts: 305
Joined: Wed Dec 17, 2003 8:44 am

RE: Yout Thoughts About Virgin Atlantic

Sun Apr 04, 2004 9:50 am

Amhilde,

There's a breakdown of the different bucket classes VS uses on VirginFlyer:

http://www.virginflyer.com/codes.asp

In PE, full fare is W. There are two others, S & K (although K is being phased out). Both are discounted fares, and whilst a full-fare economy can truck in at 800-900 GBP, those S & K fares can be found as low as 450 GBP, depending on seasonality.

Best place to get those fares are the consolidators, or by calling VS direct and asking for them specifically. Not familiar with consolidators in the US, but in the UK they are Virgin Travelstore, Airline Network, etc. In theory Expedia should offer those fares, if only they recognised the Premium Economy cabin in the searches.

Pix
 
aguilo
Posts: 237
Joined: Fri Apr 02, 2004 4:52 am

RE: Yout Thoughts About Virgin Atlantic

Sun Apr 04, 2004 3:03 pm

"Virgin allow you to book a specific seat up to 180 days in advance."

Perhaps, because you are in the UK PixUK. But for anyone purchasing a seat on a VS flight from anywhere else, you don't get to choose a specific seat no matter what class you buy your ticket in, you can just state a "seating preference". BA does the same thing for some reason.

This can be really quite annoying, especially when you are spending so much money for what are usually long international flights. Have always been able to select my seats from a seatmap when I fly internationally on a US carrier.
 
rjpieces
Posts: 6849
Joined: Mon Nov 24, 2003 8:58 am

RE: Yout Thoughts About Virgin Atlantic

Sun Apr 04, 2004 3:12 pm

Classy....................
"Millions long for immortality who do not know what to do with themselves on a rainy Sunday afternoon"
 
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Starlionblue
Posts: 17085
Joined: Fri Feb 27, 2004 9:54 pm

RE: Yout Thoughts About Virgin Atlantic

Sun Apr 04, 2004 4:39 pm

BA has had "restaurant" style food service in First for a few years now, so it's not unique to Virgin Upper.

I'm flying Virgin the first time in about seven weeks. Can't wait.

BTW prebooking seats was not a problem. Virgin's website mentions nothing about country discrimination when it comes to seating. Maybe giving them a call might help?
"There are no stupid questions, but there are a lot of inquisitive idiots." - John Ringo
 
VSGirl
Posts: 316
Joined: Tue Dec 23, 2003 2:18 am

RE: Yout Thoughts About Virgin Atlantic

Sun Apr 04, 2004 5:17 pm

You can pre book a seat in any country... However it can depend on how full the aircraft is at time of booking. Should RES say that they cant book you a seat ask them to make a note of window etc etc...

Kimberly.
 
planesarecool
Posts: 3208
Joined: Sun Nov 11, 2001 12:37 am

RE: Yout Thoughts About Virgin Atlantic

Sun Apr 04, 2004 5:28 pm

Flying on them tomorrow - LGW-MCO Big grin Big grin

Yeah they're great. If i'm not mistaken, they were one of the first airlines to put PTV's in economy, they have always been child friendly (which was a good thing when i first flew with them, but now I'm not so sure that's good). They offer good service, amazing IFE (v:port) and others. I'll be checking em out tomorrow  Big thumbs up

-Stephen
 
pixuk
Posts: 305
Joined: Wed Dec 17, 2003 8:44 am

RE: Yout Thoughts About Virgin Atlantic

Sun Apr 04, 2004 11:27 pm

VSGirl probably identified the reason you weren't able to specify a seat. Only approx 40% of seats can be pre-reserved, and this comes down to the carriers obligation to seat families together as much as possible, leaving 60% for allocation at check-in.

If those 40% of the seats had already been taken, then they can put a note in your reservation for a preference of seating. There is no discrimination on seat reservations, regardless of which country you're in or what you paid for your fare.

Pix

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