I second Tristar500's comments.
Very clean aircraft, (usually) nice ground and flight crew. But nothing fancy inflight - specially on longhaul you miss the personal screens in Y-class.
As per the fact when something goes wrong - never seen anything better than LH
! - I was denied boarding last spring at JFK
due to oversale (holding the cheapest coach class ticket). They rebooked me to ZRH
through Munich (instead of via FRA
) without any problems AND
gave me a $800 DBC Voucher. Bags were there, seats reserved next to each other...just all we needed!