aguilo
Posts: 237
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Lufthansa: Any Good?

Wed Apr 07, 2004 4:04 pm

Have never flown LH either. Is there service anything special?

There F class seats do look nice from the pics Ive seen here and apparently some flights have live internet access I've heard.

Though is it true that LH doesn't offer PTVs in Economy?
 
backfire
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RE: Lufthansa: Any Good?

Wed Apr 07, 2004 4:10 pm

some flights have live internet access I've heard

Not yet...but imminently. LH is to launch the Internet broadband service this month.
 
A330Fan1
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RE: Lufthansa: Any Good?

Wed Apr 07, 2004 4:12 pm

I flew LH a couple years ago

The service is generic, nothing to brag about but also nothing to complain about. If you fly first, I'm sure you'll be fine. And you are right, there weren't any PTVs on my flights (B747), but it might have changed from when I flew LH

-A330Fan1
 
YEGaircanada
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RE: Lufthansa: Any Good?

Wed Apr 07, 2004 4:14 pm

My parents flew on LH from Frankfurt to Vancouver last October, and they flew in Buisness class. They said that it was some of the best service that they have ever had. They say that it is very comparable to Air Canada's executive class or better.
NBC(vanguard)student
 
TriStar500
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RE: Lufthansa: Any Good?

Wed Apr 07, 2004 4:17 pm

LH's strong point is not so much fancy inflight service gadgets (at least not in domestic or continental Economy), so don't expect too much in this regard. They are, however, very punctual, run a very streamlined operation and their aircraft are very clean and well kept.
In case something goes wrong with one of your flights, they don't let you sit alone in the rain, but rather sort out these problems for you and take care that you will reach your destination with the least amount of disruption.
Homer: Facts are meaningless. You could use facts to prove anything that's even remotely true!
 
aircadet
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RE: Lufthansa: Any Good?

Wed Apr 07, 2004 4:31 pm

I take about 14 LH flights a year in economy Intra Europe,(my company can't afford business class) Generally it's ok , legroom ok, leather seats a bit slippery, food for a 2hr 45min flight good, 1hr 30 flight sandwich sucks. Cabin crew usually nice at least the younger ones are.Usually on time and efficient.
Long haul LH is complete crap, Business class is good ,First no idea will never afford it. Frequent flyer programs not too bad .

ENJOY!!!!
tlaqna hi
 
aguilo
Posts: 237
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RE: Lufthansa: Any Good?

Wed Apr 07, 2004 4:31 pm

TriStar: Well common courtesy is the bare minimum I would expect from any airline. Its the gadgets on board that sets one airline apart from the other.

Always thought that an airline that offered live internet access onboard would be big on gadgetry though...
 
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EK413
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RE: Lufthansa: Any Good?

Wed Apr 07, 2004 4:37 pm

I have flown LH a number of times on my trips to Europe and plan on flying LH on future trips to Europe.
I flew LH in 1999 from Singapore-Frankfurt-Oporto. In 2002 San Francisco-Frankfurt-Charles de Gaulle-Oporto-Hong Kong. Every time I have flown LH I have always felt safe & other than not having the best IFE I found that LH have a pretty good service.
That's my experience with LH.  Smile/happy/getting dizzy
Good evening, ladies and gentlemen. We are tonight’s entertainment!
 
PA120
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RE: Lufthansa: Any Good?

Wed Apr 07, 2004 4:43 pm

Just heard that LH don`t serve alcohol on short flights anymore - exept in business...
 
TriStar500
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RE: Lufthansa: Any Good?

Wed Apr 07, 2004 4:50 pm

TriStar: Well common courtesy is the bare minimum I would expect from any airline. Its the gadgets on board that sets one airline apart from the other.

The more you travel with certain, especially southern European airlines, the more you start to realize that this is obviously not the case. I have had my share of bad experiences with some airlines whose names I will not mention, because certain people will step in and flame me, so I just say that "reliability" and "streamlined operations" is indeed a strong point of LH.

It becomes vitally important if you travel them on business trips, where every delay or missed connection has severe consequences on your schedule. If you are an event flyer with time to spare and the desire for fancy frills, then you are indeed better off choosing another airline.

BTW - I only take LH when it is absolutely necessary, i.e. on business trips or on routes where there is no competition, so please do not categorize me as a Lufthansa cheerleader.  Smile
Homer: Facts are meaningless. You could use facts to prove anything that's even remotely true!
 
Andreas
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RE: Lufthansa: Any Good?

Wed Apr 07, 2004 6:39 pm

TriStar you never seem to give up to convince people...NOT to read one of those thousands of threads covering LH's PTV  Big grin Big grin

LH is a business flyer's prime choice because:

1. They are UNMATCHED in reliability, that's a fact!

2. In cases of disruption, they'll do everything there is to do (alos UNMATCHED!!) to get you back to 1.

For event flyers, they are average, so do your own choice!

Still their aircraft are in comparison immaculately clean, if that counts for something...and they don't fly DC-9s  Big grin Big grin
I know it's only VfB but I like it!
 
TriStar500
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RE: Lufthansa: Any Good?

Wed Apr 07, 2004 6:44 pm

Hi Andreas,

The ususal suspects meet again. Big grin

You know, during all these discussions, when I am defending the business decisions of a certain German carrier I am personally not too fond of I have learned that one has to differentiate between the a.net event flyer, and the aviation professional.

This is not meant as bashing certain forum users, it just means that some people care more about fancy frills on their flights and not so much about the financial or operational side of the airline, like e.g. I do. Which is fine, why should everybody have to take an interest in the economic well-being of an airline when all that he/ she wants is a good time in front of a PTV on their once-yearly flight with LH.  Smile
Homer: Facts are meaningless. You could use facts to prove anything that's even remotely true!
 
fraT
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RE: Lufthansa: Any Good?

Wed Apr 07, 2004 6:45 pm

"Just heard that LH don`t serve alcohol on short flights anymore - exept in business.."

That's true. On domestic flights within Germany and intra-European flights up to 110 minutes the Economy pax will have the choice of Coffee, Tea or water. Even if you want to pay for a beer you won't get one because they won't cater it.
 
scf158
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RE: Lufthansa: Any Good?

Thu Apr 08, 2004 12:41 am

I've only flown LH once on Business class from YVR-FRA and then FRA-GVA. The Service was excellent as so was the food. I had an all around great flight!

Im schedualed to fly on their new A346 FRA-YVR and back this summer in economy so we shall see what that'll be like.

Cheers,

scf158
 
Guest

RE: Lufthansa: Any Good?

Sat Apr 10, 2004 5:56 pm

I flew LH very often - till 1999. Then i tried to change to other, cheaper, airlines.
Lufthansa's maintenance is 1st class and that counts! 1st class for First, Business AND economy  Wink/being sarcastic
Service in Eco got standard cause other airlines started worse service (f.e. most of US airlines) - but LH still has good service and can compare with most of European, African and American companies.
 
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delyan
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RE: Lufthansa: Any Good?

Sat Apr 10, 2004 6:23 pm

I flew on LH a few times. Correct me if I'm wrong. The inter-European destinations don't have economy seats. It's all business class. Leather, legroom, nice. But they call it economy. And the price is just like economy.
Aircadet, what do you mean by slippery leather......geeeez, you are getting picky.
 
aguilo
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RE: Lufthansa: Any Good?

Sat Apr 10, 2004 6:23 pm

Have never flown LH but I must say that not having PTVs in economy class is a pretty big deal on long international flights considering that every other major offers them (except for EI it seems)
 
SIMPLICITY
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RE: Lufthansa: Any Good?

Sat Apr 10, 2004 6:27 pm

I flew with them last year on LHR-FRA-HKG-FRA-LHR

I must admit that it's nothing special, what you buy is what you get. It depends on where you fly, if you fly to Asia, I would strongly recommend the Asian carriers, i.e. CX  Big thumbs up

YES, they don't offer PTV in Y-class
 
pelican
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RE: Lufthansa: Any Good?

Sat Apr 10, 2004 6:57 pm

LH - don't offer PTV in Y-class???


 Wink/being sarcastic
 
Maersk737
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RE: Lufthansa: Any Good?

Sat Apr 10, 2004 7:06 pm

Do they not????

 Smile/happy/getting dizzy  Smile/happy/getting dizzy

Cheers

Peter
I'm not proud to be a Viking, just thankfull
 
Qantasflyer
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RE: Lufthansa: Any Good?

Sat Apr 10, 2004 8:57 pm

I flew LH in 2003 from Bangkok to Frankfurt and then a few European flights. The European flights although adequate level of product and service for the flight time left alot to be desired. The International flight i found to be dull in most aspects particularly service and product. No PTV's being a major factor. In an age when airlines are competing in the arena and adding AVOD and Internet access in Y, Lufthansa is not even in the process of installing the screens. Overall LH is a very average airline.

Regards
Qantasflyer That's the spirit. The Spirit of Australia!
 
tanyaluvs2fly
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Lufthansa

Sat Apr 10, 2004 9:06 pm

I grew up flying LH from BOS to MUC when i was younger and loved it... I wouldnt fly any other airline over seas..
Live, Laugh, Love!
 
Mir
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RE: Lufthansa: Any Good?

Sat Apr 10, 2004 9:09 pm

Do they not????

They do not.

Bring a book and a CD player. Not the end of the world. The only really irritating thing about it is having to wait until the end of the movie to find out where you are on the Airshow.
7 billion, one nation, imagination...it's a beautiful day
 
ba97
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RE: Lufthansa: Any Good?

Sat Apr 10, 2004 10:36 pm

As was said earlier....sometimes good, sometimes bad...but very business like in operations. I was underwhelmed several times in First and business classes, and handling of passengers in loading. I have had my absolute worst occassion of flying when a ticket rep in Frankfurt told me (rude ws an understatement) I would miss my connection to YYZ because he refused to press the computer keys to kick out a boarding pass as he was too busy. This while an AC rep and Luf rep had walked me to him from my incoming flight (I was on a J class ticket) and said they would walk me to the gate- no problem to them they said as there was still 20 minutes before departure. I missed the YYZ flight....

Getting from A to B. Efficient. For the soft side of things. Nothing exciting.
there is economy class, business class, first class...then Concorde..pure class
 
Av8rDAL
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RE: Lufthansa: Any Good?

Sat Apr 10, 2004 10:59 pm

Concerning LH's service of alcohol, I've got a question.

Recently, U.S. carriers (AA, DL, prolly others) have stopped serving complimentary alcoholic drinks on international flights in order to cut costs. You must pay for them now, as on domestic flights. Does LH still serve complimentary booze and beer on long transatlantic flights? I'd hate to have to shell out $4 per beer to start my trip to Munich off appropriately.

Maintain thine airspeed, lest the Earth rise up and smite thee.
 
eddieho
Posts: 223
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RE: Lufthansa: Any Good?

Sat Apr 10, 2004 11:12 pm

PTV:

Although Lufthansa does not offer PTV's on economy class seats, they offer a very well done and designed in flight program on long haul flights... - very smooth, relaxing, and programs covers everything. Transition from program to program is smooth (unlike other airlines where you see the rewinding happening), very professional. By the time you leave the aircraft, you would have learnt the Lufthansa theme music by heart!

Personally I prefer PTV's that are on demand (i.e. SAA South African Airways 747), where you can fast forward, rewind, pause at will. But most airlines dont offer PTV's on demand, sticking with traditional 'channels' - which is the same as mainscreen movies but you have more selection.

However, having that said, a well designed mainscreen program lineout is better than PTV's (non on-demand) any day!
 
aviopic
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RE: Lufthansa: Any Good?

Sun Apr 11, 2004 4:31 am

Was on a LH flight twice, long haul economy class both 744 and A340.
What can I say, guess if you are below 1.50m it's fine anything taller and you are in trouble because it is cramped which in this case can be read as an understatement.
Service is ok though but no PTV.
The truth lives in one’s mind, it doesn’t really exist
 
MarcoPolo747
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RE: Lufthansa: Any Good?

Sun Apr 11, 2004 5:01 am


Don't expect smiling crews , warmth and a lot of extras but in reliability, punctuality, cleanleaness, quality, maintenance and performance they are among the best.
 
PA841
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RE: Lufthansa: Any Good?

Sun Apr 11, 2004 5:10 am

Flights can be very hit or miss when it comes to service. Flew SFO-FRA-NUE in 2003 and PDX-FRA-NUE in 2004 both in business class. This is still prior to the new rollover of the business class seats. Their current seat is fair with a nice PTV but not on demand. No video games as of now either..just movies and the airshow. Crew can either be very pleasant or just efficient without the smiles.
 
FinnWings
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RE: Lufthansa: Any Good?

Sun Apr 11, 2004 6:43 am

"LH - don't offer PTV in Y-class???"

What about NW DC-9 replacements...or why AF planes are so dirty?  Big thumbs up

Here we go again...most popular subjects among a.net users  Smile

Regards,
FinnWings


 
bullpitt
Posts: 757
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RE: Lufthansa: Any Good?

Sun Apr 11, 2004 6:52 am

I flew LH a few years ago MAD-FRA-MAD, what can I say, they got me there and back safe, on time and with my luggage. Would I fly with them again?

YES.  Big thumbs up
These are my principles but if you don't like them I have others
 
musapapaya
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RE: Lufthansa: Any Good?

Sun Apr 11, 2004 7:12 am

Hi Bullpit,

I have to agree with you - i personally dont like the ptv system, which is just stuck right in front of you with low resolution - i cant see the point why ptv are considered by so many people that it is essential.

LH is superb in their on time performace, ground service, and efficency. i aways like to fly with them.

Lufthansa Group of Airlines
 
lh600
Posts: 157
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RE: Lufthansa: Any Good?

Sun Apr 11, 2004 9:06 am

Pros

-Very reliable
-Good service
-Star Alliance member

Cons

-No PTVs
-Very little leg-room (economy)
 
musapapaya
Posts: 990
Joined: Mon Apr 05, 2004 10:02 am

RE: Lufthansa: Any Good?

Sun Apr 11, 2004 9:13 am

i dont really think the legroom is particularly bad at LH Y class - VS 346 offers even less!
Lufthansa Group of Airlines
 
orbis
Posts: 199
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RE: Lufthansa: Any Good?

Sun Apr 11, 2004 1:24 pm

Listen Guys

I have flown MEX-FRA-CDG and back with LH with 2 babies ever since they were born.
I have flown Y, C and F. Service in C and F is just superb. As one would expect from a World class carrier. Nothing like SQ or CX though.

But the real experience has been when I have traveled Y, in crowded 747's.

Very friendly efficient service. Continuous attention throughout the flight. No PTV but who cares if the service flows seemlesly and the Movie program is fine.

Small gifts for the kids, Self service inflight drinks-snack bar. Very good food in both the Longhaul and the short flights. Mozart chocolates even in Y

Legroom average. Comfortable seats. Exceptional attention at FRA.
Very reliable connection system.

Fer
we should live our lives as if we were really alive!!! H.M.
 
SQ325
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RE: Lufthansa: Any Good?

Sun Apr 11, 2004 6:04 pm

Reagarding the Alcohol question
You still get your Beer in Y but wine is no longer served!
Not sure on domestic flights but sure for european flights.
On long haul they are one of the best.
I had SQ,SK,LX,DL on longhaul. SQ Y is overrated concerning service but they have a great entertainment system so they are a little ahead of LH but all others are not better.

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