7e72004
Posts: 3440
Joined: Thu Apr 01, 2004 12:15 am

America West Question

Wed Apr 21, 2004 1:40 am

What is your opinion on America West? i have narrowed my trip to SEA down to either Frontier, AMerica West or Southwest and am wondering what kind of reputation America West has.
The next generation of aircraft is just around the corner!
 
COAB767
Posts: 1313
Joined: Thu Nov 13, 2003 6:32 pm

RE: America West Question

Wed Apr 21, 2004 1:45 am

I've heard America West is okay. But in the long run it's ultimately up to you who you want to fly with.
Continental Micronesia: "Fly With The Warmth Of Paradise"
 
GVROYphx
Posts: 87
Joined: Fri Apr 16, 2004 4:01 am

RE: America West Question

Wed Apr 21, 2004 1:54 am

I think HP is great....I have no problems flying on them. WN is a cattle car...I only fly on them when I have to...but not by choice. HP just got Entreprenuer Magazine's best domestic carrier award...just goes to show to how good of a carrier they really are. But like anything else...it's really up to you...

- Roy
 
portcolumbus
Posts: 1575
Joined: Tue Nov 14, 2000 7:10 am

RE: America West Question

Wed Apr 21, 2004 2:02 am

F9 has excellent pitch, at 33". WN felt more comfortable to me than HP.

I'd personally take F9, unless the others are cheaper.
 
N808DE
Posts: 118
Joined: Tue Feb 24, 2004 6:58 am

RE: America West Question

Wed Apr 21, 2004 2:09 am

WN and HP are both good.

I prefer HP for the reasonable F/C fares and upgrades for as low as $50. I have experienced better service on HP than WN.
 
Bsmalls35
Posts: 72
Joined: Wed Apr 21, 2004 1:32 am

RE: America West Question

Wed Apr 21, 2004 2:14 am

I have flown on America West twice, both EWR-LAS. Both times I upgraded to F on the EWR to LAS leg and found the service adequate. Returning in coach, I found the interior to be dated and in need of cleaning. However, the flight staff were courteous and attentive.
 
geg2rap
Posts: 721
Joined: Sun Sep 21, 2003 11:02 am

RE: America West Question

Wed Apr 21, 2004 2:16 am

What aircraft too. F9 usually has a 319 or 318 to SEA very nice and also tv at each station....
WN cattle call good if you want cheap not if your want perks or lunch
 
sprxflySWA
Posts: 587
Joined: Wed Nov 12, 2003 3:37 am

RE: America West Question

Wed Apr 21, 2004 2:40 am

HP is a lot better than years ago. In order I'd go F9 HP then WN. The worst seat on HP is 1A or B on a 737-200. Anyone that has sat there should agree.

Plus more direct via DEN than LAS or PHX.
 
PlaneviewNYC
Posts: 130
Joined: Sun Apr 04, 2004 2:46 pm

RE: America West Question

Wed Apr 21, 2004 3:41 am

HP flight 54, JFK-LAS, old dirty 757, May 2003. Boarded at 9:30am. Scheduled departure 10am. 10:05am, captain decides the 6 inch crack in the middle of the windshield might be a little dangerous. Everybody off! Attempted to fix it, but apparently no spare 757 windshields in the area, and no spare planes east of the Mississippi. 3 hour wait at the ticket counter to get rebooked. By the time we get to the counter, next available is 8pm. Lost a whole day of what was already a short vacation.

To their credit, after sending some sternly worded letters to their CEO and VP of Customer Service, they sent myself and my travelling companions checks for 1 night of hotel (about $175 each x 3 rooms) to compensate for our lost day, in addition to a respectable $50-$100 voucher for a future flight (discount depending on the cost of the ticket). Since the time of this incident I keep reading stories about how they've turned the company around. Although I wasn't too thrilled with the service or the comfort, I'll probably give them another shot and use my voucher for a flight to SAN in a month or two.
 
S12PPL
Posts: 3603
Joined: Wed Mar 17, 2004 5:26 am

RE: America West Question

Wed Apr 21, 2004 3:56 am

I liked HP the one time I flew them PDX-PHX-ONT a coupple years back. Even got a free upgrade on my PHX-PDX flight when I kissed the gate agents rear end. Nice lady! Big thumbs up
Next Flights: 12/31 AS804 PDX-MCO 2/3 AS19 MCO-SEA QX2545 SEA-PDX
 
NWAFA
Posts: 1843
Joined: Wed Dec 31, 2003 10:30 pm

RE: America West Question

Wed Apr 21, 2004 6:51 am

Depends on what your looking for...if you want the chance to upgrade for a pretty cheep price, go HP...nice little airline. If your not wanting FC, go F9! Great airline! Avoid WN if you can. you will be much more comfortable.
THANK YOU FOR FLYING NORTHWEST AIRLINES, WE TRULY APPRECIATE YOUR BUSINESS!
 
unmlobo
Posts: 143
Joined: Tue Apr 06, 2004 2:33 pm

RE: America West Question

Wed Apr 21, 2004 7:12 am

Wow, a very good question indeed. I flown all three and can say that each airline caters to different needs. If you book well in advance WN will probably be the least expensive and their seats have more legroom than the HP 737's. HP is more comfortable in the 319's and 320's in my opinion, plus the IFE. Also the option of upgrading for relatively inexpensive although with going IND-PHX and PHX-SEA both will be at least $100 to upgrade as they are longer flights. Also the 737's only have 8 first class seats so it will be virtually impossible to upgrade as they usually go out full. F9, while usually more expensive, is probably the most comfortable with the extra legroom. Also the IFE on the DEN-SEA leg for sure with the 319's. Basically it comes down to what aircraft will be on the flights that you want to go on. HP has good service, just like the others, however their 737's are more cramped in my opinion than the seating on the other two airlines. Good luck with your decision, and have fun in Seattle, its a great place in the summer!
The views expressed do not necessarily represent those of Southwest Airlines its Directors or its Employees
 
747srule
Posts: 388
Joined: Thu Mar 25, 2004 11:42 am

America West Question

Wed Apr 21, 2004 7:19 am

It's been a while,but I was pleased with their service.Also, they have some state motto jets that are quite attractive.
Jesus is the way,the truth,and the life
 
User avatar
Richard28
Posts: 1622
Joined: Thu Aug 14, 2003 5:42 am

RE: America West Question

Wed Apr 21, 2004 7:30 am

HP is a lot better than years ago. In order I'd go F9 HP then WN. The worst seat on HP is 1A or B on a 737-200. Anyone that has sat there should agree.

are not the first two rows on a B737-200 first class? - in which case surely the pitch is okay?

i
I'm flying an old HP 732 in seat 2D (F class) soon - would appreciate your confirmation!!

[Edited 2004-04-21 00:41:59]
 
aviationwiz
Posts: 882
Joined: Thu Apr 01, 2004 7:20 pm

RE: America West Question

Wed Apr 21, 2004 7:30 am

1. F9
2. HP
3. WN

I have only flown on HP & WN, but WN is terrible, avoid them at all costs. HP is nice, not as good as NW, but that's not one of the choices you listed.
Proudly from the Home of the Red Tail.
 
unmlobo
Posts: 143
Joined: Tue Apr 06, 2004 2:33 pm

RE: America West Question

Wed Apr 21, 2004 7:46 am

Richard 28,
Yes 2D is first class and while I have never flown HP first I am sure you will have a good seat. I don't what the whole 1a and 1b being bad is all about.

7E72004,
I looked at the three airlines and all three seem to be competitive on price, however WN is offering a promotional $94 each way between IND and SEA but only on certain days. All three airlines would be a 737 out of IND and it looks like a 733 on HP as well PHX-SEA. In that case I would rate it in this order due to the lack of legroom on the HP 733's
1. F9
2. WN
3. HP
I like HP but on a 3 1/2 hour flight IND-PHX their 733's legroom leaves much to be desired and you will probably only get peanuts and a drink. At least WN will give you a snack pack.
The views expressed do not necessarily represent those of Southwest Airlines its Directors or its Employees
 
PanAm747
Posts: 4713
Joined: Mon Mar 01, 2004 4:46 am

RE: America West Question

Wed Apr 21, 2004 8:24 am

Had a great trip last September on HP SAN-BWI. All four legs (SAN-LAS-BWI-PHX-SAN) were unique:

SAN-PHX:
View Large View Medium
Click here for bigger photo!

Photo © Allan Vinson



Delayed coming out of PHX due to thunderstorms, that was a fast off-load/boarding!! We got a scenic twilight view - the plane took off and headed northwest, and then joined the line of flights from the Los Angeles area to Las Vegas. Safer and more efficient than bringing them into final approach later, considering how busy LAS can get, especially at a peak hub hour!!

LAS-BWI
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Click here for bigger photo!

Photo © Guido Latz



I had really hoped to get to fly one of the amazing logojets, but I'll save that for my HP trip to MSP. My buddy and I had two seats in the emergency exit row, and to our delight, we discovered that that particular row had only two seats! Asked for a blanket mid-flight (this was the red eye flight), and the f/a asked me "row 8 or 9?".

It wasn't until after I returned home to look up the registration that I discovered this was a former Eastern 757 that was almost ready to celebrate her 19th birthday. Very clean and spacious feeling! It also explained the emergency exit row seating - overwater exits! Very early pioneer of twin operations over water.

BWI-PHX
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Click here for bigger photo!

Photo © Buddy Arnold



Another short turn-around...and this time, no time to clean the plane. F/a's very friendly and efficient despite the very dirty feeling plane. I was sure this was the oldest plane, but surprise, surprise, it was the newest!! No problems, just crowded and unclean. It can happen to the best of them. At least everything worked!!

PHX-SAN
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Click here for bigger photo!

Photo © Chris Coduto
View Large View Medium
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Photo © Leonardo Oliveira



Couldn't decide between these two shorts, so I included them both. Hats off to the photographers here!!

Very short flight, but they did show an hour of trivia questions (and a couple of ads) on the final flight. This was the cleanest plane - it looked like new!! The interior also felt the most soothing and relaxing...might have been the lighting.

In response to your question, yes, give HP a try. My experience with them has been great!!
Pan Am:The World's Most Experienced Airline - P(oor) S(ailor's) A(irline): San Diego's Hometown Airline-Catch Our Smile!
 
aviationwiz
Posts: 882
Joined: Thu Apr 01, 2004 7:20 pm

RE: America West Question

Wed Apr 21, 2004 8:53 am

Are any of them non-stop? That's what you need to take! I refuse to take flights that stop if there is a non-stop.
Proudly from the Home of the Red Tail.
 
unmlobo
Posts: 143
Joined: Tue Apr 06, 2004 2:33 pm

RE: America West Question

Wed Apr 21, 2004 9:13 am

Aviationwiz,
No nonstops between IND-SEA. (Wonder why ATA doesn't have one, but that's another topic) One of HP's flights is the same plane through PHX.

7E72004,
Let us know which you choose and why!
The views expressed do not necessarily represent those of Southwest Airlines its Directors or its Employees
 
gamps
Posts: 456
Joined: Thu Jul 24, 2003 4:10 am

RE: America West Question

Wed Apr 21, 2004 9:27 am

I regularly fly SJC-PHX-EWR and SJC-PHX-IAD on AmericaWest.

Hate the SJC-PHX 737s, but A320s and 757s are neat.

Basically value for the money. Generous miles program, easy upgrades for $50, decent inflight services, clean aircrafts and good on-time performance. So I keep flying them again and again. Add to it easy-to-use booking engine at their website and even for last minute bookings prices seem to be lot better compared to competition in the same routes. Have missed connection at PHX only once and all other times they have delivered even when connection time was just 45 minutes.
 
N751PR
Posts: 1210
Joined: Thu May 09, 2002 6:06 am

RE: America West Question

Wed Apr 21, 2004 9:41 am

I only flown HP so my opinion on the other two airlines wouldn't be valid but one thing I can say is that I loved flying America West and wouldn't hesitate to try them again. I also loved their Flight Fund FFM program and I was able to upgrade to first with ease. (thankfully the seats were available for upgrade) The only downside was there was no meals served on the PHX-JFK and JFK-LAS flight but today that has changed when they reintroduced their buy on board meals program.
"Ladies and Gentlemen it's happy hour. You will get two approaches for the price of one."
 
jeckPDX
Posts: 250
Joined: Sun Nov 16, 2003 6:12 am

RE: America West Question

Wed Apr 21, 2004 2:38 pm

As a flight fund member, I fly HP often and am consistantly impressed with their service. The only discrepincy I've had was with a gate agent in BWI who was also a CO emplyee contracted under the CO/HP codeshare. F9 is also great although I can't resist the cactus, especially with the ease of first upgrades.

JeckPDX
"Beer is proof that God Loves us and wanted People to be Happy" - Ben Franklin
 
CV990
Posts: 4224
Joined: Sat May 22, 1999 3:49 am

RE: America West Question

Fri Apr 23, 2004 6:57 pm


Hi!

I flew once with HP. It was FAT/PHX/YYZ/PHX/FAT, due to a delay leaving FAT my PHX/YYZ was infact flown in a AC321. My opinion about HP is that they have very competitive fares, of course you'll have only peanuts, biscuits and drinks during your flight. If it's a short flight like ours from FAT to PHX I think the service is excelent, you can't have more than that. But for a long flight from PHX to YYZ you better carry on some food! The equipment used in all flights was very good, all the airplanes looked in very good condition and the crew was kind. We flew HP Express from FAT to PHX operated by Mesa in a CRJ200, from YYZ to PHX we flew the 319 and from PHX to FAT HP Express operated by Freedom in a brand new CRJ700. The CRJ700 was a great airplane I tell you! Because HP delay we lost our flight to YYZ but they did great booking us in the next available flight, all that worked perfectly but the HP workers at PHX were kinda of lazzy to rebook us in the AC flight, I was almost flipped out with that but then they did it ok! It's always good when you're a foreigner and talk with your wife in your national language with a "certain kind of tone".... I think the HP guy in the counter got that and expedited our boarding pass.
regards
CV990, the Maserati of the skies!
 
4jaded
Posts: 246
Joined: Tue Apr 13, 2004 7:31 am

RE: America West Question

Fri Apr 23, 2004 11:31 pm

HP is ok. Dont expect too much and you wont be disappointed. Depending on the plane you get you may experience a dated looking cabin and HP does not focus much on cabin cleaning /lift a seat cushion sometime/. They are fine when all is well however if there is an issue they are not very well trained in off sked operations so lines at the counter tend to be long and frustrating, with agents looking like deers in the headlights. Overall an adaquate product that usually does not disappoint.
 
ramerinianair
Posts: 1452
Joined: Tue Nov 11, 2003 6:03 am

RE: America West Question

Fri Apr 23, 2004 11:59 pm

GO FRONTIER!!!!!!!!!!!!!!!!!!!!!!!!!!!
New planes, Great service, Generous pitch and best of all ... PTVs with LIVE TV!!!!!!!


-S.R.
W N = my Worst Nightmare!!!!!