When I was a CSA for AS
, Ive had one lady pax who asked me this:
Lady: "Excuse me, Im looking for Alaskan Airlines. I see that you work for Alaska, but where is Alaskan Airlines??"
Me: "There is no Alaskan Airlines"
Lady: "You mean Alaskan doesnt fly from Seattle?!?" (looking worried)
Me: "Let me see your ticket.....(Pause)...ahh you are with us, Alaska! There is no Alaskan Airlines, Ma'am!"
Lady: "No, Im on Alaskan, not Alaska, my ticket says so!!"
Me: "Tell ya what, let me check you in and you'll be on your way so that Alaskan doesnt have to do it for you..."
Still...she thought I didnt know what the hell I was talking about. After I checked her in she told me in a "I told you so.." type remark that Alaskan does, in fact, really exist. This is one annoying thing I hated about pax...seems they never actually READ their tickets. Some peoples kids!!! LOL!!!!
A Safe Flight Begins With Quality Maintenance On The Ground.