Cory6188
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The Infamous AA Bistro Bag

Sat May 22, 2004 6:48 am

I have heard so much about AA's infamous Bistro Bag that they serve on short flights. Since I only fly on CO, I have no clue what it is, and would love to know if someone could tell me what a Bistro Bag is and why everyone hates it.

Also, is DL's Skydeli similar to AA's Bistro Bag?

I apologize in advance for asking a seemingly stupid question, so I'm keeping the flameproof armor ready, but I have no clue what people are talking about when they mention it.
 
sq452
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RE: The Infamous AA Bistro Bag

Sat May 22, 2004 6:53 am

the Skydeli bag consisted of usually a ham sandwich, something else and juice...they put a little cart in the jetwalk and you picked one up as you boarded the plane. Personally, I thought they sucked, by the time you got the sandwiches they were soggy as hell.

SIN > CVG > BOS
 
AA777
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RE: The Infamous AA Bistro Bag

Sat May 22, 2004 6:55 am

AA on some flights has a 'cooler' full of paper 'bistro bags' that have assorted foods in them... breakfast might include a banana and a muffin and one of those tiny things of Orange Juice... Lunch would be a sandwich and crackers and maybe a cookie for dessert.... basically its an easy way for AA to feed their customers, and requires much less work on the part of FA's b/c u pick the bags up on the jet-bridge right before you board... so you can eat it whenever you want etc... its convienient...but the food was never something to write home about...but then again.... airplane food rarely is-- on any airline.

-AA777
 
Guest

RE: The Infamous AA Bistro Bag

Sat May 22, 2004 7:37 am

It's no different than the Delta SkyDeli or America West Snack Sack or TWA's old bags they passed out on board or the snack boxes United distributes.
 
codc10
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RE: The Infamous AA Bistro Bag

Sat May 22, 2004 7:58 am

At RSW a couple years ago I noticed Continental had the same type of coolers DL and AA had for their respective "bagged" products. I expected to begin to see a similar CO product but it never happened, however in 2002 and 2003 we saw an experiment of bag lunches replacing the familiar snack baskets on certain flights. Obviously this was short-lived and the baskets soon made a return.
 
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PA110
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RE: The Infamous AA Bistro Bag

Sat May 22, 2004 8:12 am

Anything has got to be better than the latest UA snack boxes! Don't get me wrong, I'm a huge fan of UA, but honestly... the UA snack box consists of nothing but junkfood carbs... potato chips, cookies, and candy. I was astonished, considering the nation is on an Atkins low-carb frenzy at the moment. Everything in the UA snack box was low nutrition and high carb.

Kudos to any airline that does it better, no matter how soggy the sandwich might get.
It's been swell, but the swelling has gone down.
 
Type-Rated
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RE: The Infamous AA Bistro Bag

Sat May 22, 2004 10:54 am

Ah, the Bistro Bag! I usually call them by another name that I won't mention here.

One of the most insulting things I have ever encountered!

I don't like the concept of having to pick it up yourself while boarding, it's
demeaning. It would be slightly more tolerable if it was served by the F/A's.
Plus when those people who carry on those huge roller suitcases also
usually can't handle a Bistro Bag and the BB ends up getting dropped and
squished in the Jetway. Yuck!

Usually it is a sandwich that is so dried out, you could bounce it off the bulkhead as a baseball! (Even though they are usually oblong in shape)

The UA "boxed lunch" is like something you'd get in elementary school.

I ALWAYS eat before I get on the plane, therefore avoiding these kind of items.
Fly North Central Airlines..The route of the Northliners!
 
ssides
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RE: The Infamous AA Bistro Bag

Sat May 22, 2004 11:30 am

I don't like the concept of having to pick it up yourself while boarding, it's
demeaning.


What an F-ing snob.
"Lose" is not spelled with two o's!!!!
 
freshlove1
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RE: The Infamous AA Bistro Bag

Sat May 22, 2004 11:40 am

Have you ever flown WN and got one of their snack boxes?? The last ones we got off one of their charters that we worked/cleaned consisted of Ritz cracker type thingys with cheese, a bag of Teddy Grahams, and a pack of Oreo cookies (thanks to the F/A crew that gave us 36 "extra" ones that they did not need, the rest of my ground crew people also thank you). Yeah they are great if you need a sugar high to keep you going, but otherwise they are horrible when it comes to watching you carbs and sugars, you know the latest dieting craze!!! Anyway in general airline food is not that great as i'm sure anyone will attest to.

[Edited 2004-05-22 04:55:36]

[Edited 2004-05-22 04:56:29]
 
United4everDEN
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RE: The Infamous AA Bistro Bag

Sat May 22, 2004 11:50 am

I don't like the concept of having to pick it up yourself while boarding, it's
demeaning.

Do you feed yourself? I would guess not, as I guess that would be demeaning.

Anway, I want to see when I go soon, looks good. I have never hated airline foodm infact, I have always liked it when I would get it. (twice)

Alaska 2003- Ham sandwhich
United 2001- BBQ Chicken
 
smcmac32msn
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Demeaning

Sat May 22, 2004 11:50 am

"I don't like the concept of having to pick it up yourself while boarding, it's
demeaning."

The funny thing is don't you think that its demeaning to the F/A to have you on her/his flight. My question is, do you think its wrong to have anything other than a female F/A? Cuz if you do, you need to pull your head out of your ass.
Hey Obama, keep the change! I want my dollar back.
 
MEA-707
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RE: The Infamous AA Bistro Bag

Sat May 22, 2004 12:02 pm

On which flights DOES AA actually have bistro bags? They only had pretzils on my 2,5 hours flight from Miami to San Juan last tuesday, which I'd think used to be a typical bistro bag flight. I thought it's pretzils for flights under 4 hours and hot meals on longer flights. Getting pretzils only you actually miss these bags. I remember the Delta and TWA ones and I must admit I liked them.
nobody has ever died from hard work, but why take the risk?
 
qqflyboy
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RE: The Infamous AA Bistro Bag

Sat May 22, 2004 12:41 pm

To save money, increase first class food flights and end customer complaints about Bistro bags, AA removed them from all but the longest non-transcon flights. Examples are DFW-SEA and SFO-STL. There are others, but very few left. American conceeded they never met customer expectations and decided removing them wouldn't hurt anything.

Of course, as a flight attendant, I know different. Remember all the crap airlines uised to get for their hot meals, but then when they went away post 9/11 people, including A.nutters SCREAMED? The backlash over the absence of Bistros has already started. People just amaze me. An airline is there to get you from A to B, not feed or entertain you.

Current breakfast bistro: yogurt, raisins, granola bar
Current lunch/dinner bistro: ham or turkey sandwich, potato chips, carrots and cookie or brownie

At one point pre-9/11, AA actually made a vast improvement in the Bistros with whole chicken breast sandwiches on whole wheat buns, deli-style cheddar cheese, lettuce and tomato.
The views expressed are mine alone and do not necessarily reflect my employer’s views.
 
Whisperliner
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RE: The Infamous AA Bistro Bag

Sat May 22, 2004 6:49 pm

I dunno if its demeaning...but I would certainly be unhappy if I went to a nice resturant and was told to pick up my dinner in a bag on my way in. I think he means its just another way the airlines are sucking away what little left of glamour that still exists in airtravel.
 
VSlover
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RE: The Infamous AA Bistro Bag

Sat May 22, 2004 9:54 pm

well the fact is airlines are not the equivalent of nice restaurants. airlines are the equivalent of a mcdonalds. how picking up a bag of food is demeaning, i will never understand, and i thought i was a "f-ing" snob!

i can get a combo at mcdonals for US$6 today. last weekend i flew on a ticket purchased 7 hrs before flight from JFK-SFO-JFK (mileage run) for US$235. So really in relative terms, what more do you expect from an airline?

sidenote: yeah we got hot meals since it was transcon.
 
jcded
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RE: The Infamous AA Bistro Bag

Sat May 22, 2004 10:10 pm

we have to face it, times have changed, as much as we liked the old "glory" days of air travel air prices have fallen so much to a point where most people prefer lower prices than food. Air travel is now a commodity like any other means of transportation, most people are in to get from A to B not for the meal.

Anyways its just food, don't like it bring your own, or pay for business class.

my two cents (zwei rappen)
You breathe to do good and have fun.
 
Logos
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RE: The Infamous AA Bistro Bag

Sat May 22, 2004 11:19 pm

I may be the only person in the United States who didn't mind the Bistro Bags. I really didn't find the fare inside substantially different than what Continental puts in their snacks now that "makes customer satisfaction rank so high" at Continental (according to Bethune's latest boarding spiel).

Frankly when the choice is between Bistro Bags and nothing at all, I'll take the bags. But I must agree with others here, if you want food, bring it yourself or eat in the airport before you board. As for it being "demeaning" to pick up a bag, get a life.

Cheers,
Dave in Orlando
Too many types flown to list
 
Type-Rated
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RE: The Infamous AA Bistro Bag

Sun May 23, 2004 12:27 am

Thank you Whisperliner... you got the feeling I was trying to convey......

I probably should have used the feeling "uncomfortable" rather than "demeaning". Let me describe it, picking up a Bistro Bag kind of makes me feel like being in a restaurant and instead of ordering my food from a waitperson, I would just bypass that step and go into the kitchen and start grabbing my dinner myself. For most people, this would make them feel self-concious or "odd" or even "This just doesn't feel right".
Therefore, I always try to plan my schedule to eat before I get on a flight.
I never thought that the Bistro Bags contained any great meals anyway.
Also, let's not forget that food on airplanes serves a greater purpose than feeding the hungry..... it also helps pass the time while the flight is in progress. Plus in today's environment, food service is minimal anyway due to cost controls.

ssides: Please! Nice language.

Ryan: "Anway, I want to see when I go soon, looks good" See What??
This sentence is meaningless.

Scott: Watch it there, kid. How could you possibly come up with the fact
that I even care what sex the F/A's are from this post? A job well
done does not rely on sexual make up. What does the sex of the F/A
have to do with Bistro Bags anyway?
Fly North Central Airlines..The route of the Northliners!
 
Okie
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RE: The Infamous AA Bistro Bag

Sun May 23, 2004 1:16 am

Perception, perception.
Heavens everytime I go into the kitchen to cook my daughter calls the Toxic Waste Disposal Squad and puts them on Red Alert.
Those Bistro bags suffice just fine, better than anything I could come up with.
As far as the UA snack boxes, they do kind of remind me of regressing to elementary school as well. I mean what a disappointment no toy inside.

Even when there was full meal service on domestic flights of days gone by I always heard complaints about the food, I thought the meals were more than acceptable.

Okie

 
smcmac32msn
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RE: The Infamous AA Bistro Bag

Sun May 23, 2004 1:29 am

Heres a better example of your term "demeaning" to pick-up the Bistro Bag at the Jet bridge.

You'd rather have somebody bring you food at a restaurant than take it from the counter to your seat?
Hey Obama, keep the change! I want my dollar back.
 
Guest

RE: The Infamous AA Bistro Bag

Sun May 23, 2004 1:31 am

"I was astonished, considering the nation is on an Atkins low-carb frenzy at the moment. Everything in the UA snack box was low nutrition and high carb."

Well those of u who r dieting r in the minority. I exercise & eat right which means there's room for junk food once in awhile--especially when i'm flyin! LOL!

~HottieBoi1989~
/ / / U N I T E D - It's time to fly!!!!!!!
 
nycfuturepilot
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RE: The Infamous AA Bistro Bag

Sun May 23, 2004 1:39 am

Ive only flown AA once in the past three years but when I used to fly them on the LGA-FLL and LGA-PBI routes they always had bistro bags whihc had yogurt, bananas, a cereal bar, and orange juice.

This brings back memories of good food on planes though. I remember flying 10 yrs ago and getting subway on CO and sesame noodles on AA. Those were the days.
Father, Son, HOYA spirit
 
MD-90
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RE: The Infamous AA Bistro Bag

Sun May 23, 2004 1:40 am

Now, being in the Southeast, we fly Delta when we go, but on the times I've had Delta's Skydeli bag it was pretty good. I remember a roast beef sandwich, small, but not soggy or dry, bag of chips, carrots and dip, and a cookie. Small but tasty portions.

It's better than what we get in the band, though, that's for sure. Often, after a football game the band eats on the bus. Usually it's something like a 6" Subway, chips, an overly sweet choc. chip cookie, and a can of Coke. Which is ok, but it's usually not very fresh (sandwich is often dry and unappealing). The worst was when we've had food from KFC or Church's Chicken. ICK. Soggy, nasty chicken, cold mac and cheese that probably wasn't good to begin with, greasy biscuit...yuck. In cardboard snack boxes to boot.



ordering my food from a waitperson

A waitperson?
 
Type-Rated
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RE: The Infamous AA Bistro Bag

Sun May 23, 2004 1:57 am

Waitperson: A politicially correct way of saying waiter or waitress. Use this
term when you want to include all who could possibly be doing
this job without indicating the sex of each.

There are different styles of restaurants. Some you go into and expect to
be served by a waitstaff and others where you pick up the items yourself
and then pay for them (self-serve). I am just used to having the F/A's
handing out the food rather than having it served in a self-serve style.
It's all about expectations.
Fly North Central Airlines..The route of the Northliners!
 
MD-90
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RE: The Infamous AA Bistro Bag

Sun May 23, 2004 2:07 am

A waitstaff?

lol, yes I know waitperson is the politically correct term to use, I just can't believe that people actually USE it.
 
penguinflies
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RE: The Infamous AA Bistro Bag

Sun May 23, 2004 2:10 am

I must be one of the few that really liked the morning bistro bag of yogurt and a muffin. When it's brand name stuff, people seem to be more receptive to the food. I think that's why I felt better on NW when they gave me a Quaker Granola Bar instead of something that had a skychef logo on it.
 
Type-Rated
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RE: The Infamous AA Bistro Bag

Sun May 23, 2004 2:18 am

I learned to use these kind of words years ago when we had an F/A that would become actually enraged if you didn't! It now has just stuck. If you mention "Fireman" she'd shoot back "And what makes you think that there are no FEMALE fire fighters out there?" If you would describe your experience in a restaurant, she'd get all bent out of shape about that too. I should mention that she was also a graduate of the CIA (Culinary Institute of America) so she was a fantastic cook. We had one corporate big wig onboard that once called her "stewardess". When he left the aircraft he definitely had his tail between his legs that time!
She just made the whole crew miserable, we had to walk on eggshells and carefully pick our words when having a conversation with her. After a year or so I believe she left to become a chef at a hotel somewhere. So much potential, so much attitude!
Fly North Central Airlines..The route of the Northliners!
 
amhilde
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RE: The Infamous AA Bistro Bag

Sun May 23, 2004 10:16 am


Hey the Bistro Bag was ok- i got one two years ago on a flight and seemed ok to me- probably the smartest idea they could come up with in the struggle to be a "legacy carrier" up against the low cost carriers. The food in them is never the greatest- but the sugary carbs are the cheapest thing they can serve that wont go bad and will usually do for most people.
Hang on tightly, Let go lightly
 
Continental
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RE: The Infamous AA Bistro Bag

Sun May 23, 2004 10:54 am

PA110: True, it does have high carb foods in the UA box. But, if you really want to go through all the effort, you can call UA and request a low-carb meal instead of what you usually get. I got the box LAX-ORD on the 744, I thought it was great as I hadn't had a meal in the air in a while. It was a chicken sandwich, Philadelphia creamcheese candy, and a bag of Fritos. It was nice to eat a bit and look out the window at the big mountains and barren desert...
 
StarCruiser
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RE: The Infamous AA Bistro Bag

Sun May 23, 2004 11:12 am

I have had quite a few Bistro Bags on AA, and considering the other options, I think they are fine. If people keep insisting on cheap fares first, the airline has no choice but to serve quick and easy food to break even. I swear some people would complain if they were given free travel for the rest of their lives. Don't you get tired of putting up with ATTITUDE from arrogant people left and right? I certainly do. It's coach, not diva class.

By the way, the demeaning restaurants where have you go through a line to collect your food are called "cafeterias" and "buffets" and are quite popular with senior citizens and families. They are a wonderful alternative to fast food crap. Considering the billions Mickey D's has sold, I would think most of you would be adept at eating with your fingers or with plasticware anyway.
 
MD-90
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RE: The Infamous AA Bistro Bag

Sun May 23, 2004 11:23 am

Well, that F/A had mental issues. It's possible to be a feminist (like my mother, who is an unofficial feminist) without being a feminist nazi.
 
Type-Rated
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RE: The Infamous AA Bistro Bag

Sun May 23, 2004 1:14 pm

StarCruiser:
Since A.Net goes everywhere in the world I avoided using the word Buffet or Cafeteria as some might not understand what that is. I just described how it works.
I don't find cafeteria's or buffets demeaning. You go into those kind of places with the expectation that you will have to bring your own food to your table. You just don't expect it walking down a jetway into an airplane!
Fly North Central Airlines..The route of the Northliners!
 
Whisperliner
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RE: The Infamous AA Bistro Bag

Sun May 23, 2004 6:52 pm

Type-rated: =)

so I guess the consensus amoung the majority is that they agree what was once a high class resturant has now become a mcdonalds. sure, you get low fares... but I think allowing and agreeing that airlines become the mcdonalds in the sky is demeaning to everyone, from the passengers- flights attendants- to pilots.

if people are willing to let this slide...I wonder what else will happen to degrade the experience of flying even more, perhaps airlines will install pay lavatories to reduce fares. But seriously, everyday flying is turning more and more into the greyhound experience, and I suspect very soon it will turn into the metro bus, or subway experience if more people feel this way- that grabbing a nasty soggy "bistro bag" is a great alternative to having a nice hot meal professionally served, and enjoying it in supposedly the "resturant in the sky" all to save a few bucks.

 
GOTbound
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RE: The Infamous AA Bistro Bag

Sun May 23, 2004 7:27 pm

Don't want to look stupid, but on which flights does AA offer the "Bistro Bag"?

rgs.GOTbound
 
AFHokie
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RE: The Infamous AA Bistro Bag

Sun May 23, 2004 9:35 pm

I was on a Delta flight from ATL to LGA in April 01 they gave out bagged lunches. The sandwich wasn't anything to write home about, but it wasn't bad either. I just figured that saved time, having the pax pick them up while going down the jetway. I didn't really think it increased, or decreased the service. Coincidently that was also the first time I'd ever flown into NYC doubled that it was at night, I'm glad I was able to see the night skyline from the air before 9/11
 
SafetyDude
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RE: The Infamous AA Bistro Bag

Sun May 23, 2004 10:02 pm

I flew DFW-LGA on BB service. Luckily, I ordered a special meal (it was passed out during pushback) it was vegan and it had fresh lettuce, tomatoes, and onions on pita bread with a few "healthy" snacks. It was very good, and I was quite surprised by the quality. Everyone else had some type of sandwich loaded with cold-cuts and cheese.

The only bad part about it is that people look at you and want your food.  Big grin

-Will
"She Flew For What We Stand For"

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