GSPSPOT
Topic Author
Posts: 2322
Joined: Thu Sep 11, 2003 1:44 am

Airline Employment Advice?

Sat May 29, 2004 4:52 am

I'm looking to apply for a posted Customer Service Agent position with ACA/Independence Air here at GSP. I'd applied many times "back in the day" with various airlines (several no longer with us) for every position from Flight Attendant, to Reservations Agent, to Customer Service Agent, to absolutely no avail.

It would be the fulfillment of a personal dream to be employed with an airline and be part of the world I've LIVED FOR most of my life. I'm wondering, from those who know, what kind of experience, skills, expertise an airline (ACA/Indy Air in particular) looks for in Customer Service Agents. Does one don formal business dress (i.e. a suit) for an interview for such a position? What kind of appearance do airlines go for? Any info would be MUCH appreciated!
Great Lakes, great life.
 
wilco
Posts: 340
Joined: Thu Mar 04, 2004 6:34 am

RE: Airline Employment Advice?

Sat May 29, 2004 5:10 am

Here's the deal: There are tens of thousands (not an exagerration) of laid off airline employees who need a job, many CSA/REZ agents. So there is lots of competition for CSA/REZ jobs. (and remember: the internet and electronic check-in kiosks are reducing the amount of work needed to be done) Also, the airliens often hire back their furloughed employees b4 hiring newbies all together.

There are two things u need to be a CSA: Good Interpesonal Skills and ON-TIME. I can't stress how much the airline industry looks for reliable, on-time employees. It might sound petty but is a big thing in this industry.

Always dress professional for an interview, even if you are applying to be a garbage man.

Hope that helps...
-WILCO
"Ever seen a grown man naked?"
 
goingboeing
Posts: 4727
Joined: Sat Dec 04, 1999 1:58 am

RE: Airline Employment Advice?

Sat May 29, 2004 5:11 am

I don't know what ACA looks for, but I'd wear a suit, even if I was applying at "casual" Southwest, for the first interview. If you are called back, let them tell you what attire is proper. If they don't volunteer that information, I'd don a suit again.
 
GSPSPOT
Topic Author
Posts: 2322
Joined: Thu Sep 11, 2003 1:44 am

RE: Airline Employment Advice?

Sat May 29, 2004 5:23 am

Okay. Pretty much what I thought. One thing I can say that I am is RELIABLE and On-time. Thanks for the advice!
Great Lakes, great life.

Popular Searches On Airliners.net

Top Photos of Last:   24 Hours  •  48 Hours  •  7 Days  •  30 Days  •  180 Days  •  365 Days  •  All Time

Military Aircraft Every type from fighters to helicopters from air forces around the globe

Classic Airliners Props and jets from the good old days

Flight Decks Views from inside the cockpit

Aircraft Cabins Passenger cabin shots showing seat arrangements as well as cargo aircraft interior

Cargo Aircraft Pictures of great freighter aircraft

Government Aircraft Aircraft flying government officials

Helicopters Our large helicopter section. Both military and civil versions

Blimps / Airships Everything from the Goodyear blimp to the Zeppelin

Night Photos Beautiful shots taken while the sun is below the horizon

Accidents Accident, incident and crash related photos

Air to Air Photos taken by airborne photographers of airborne aircraft

Special Paint Schemes Aircraft painted in beautiful and original liveries

Airport Overviews Airport overviews from the air or ground

Tails and Winglets Tail and Winglet closeups with beautiful airline logos