Posts: 773
Joined: Sun Dec 21, 2003 2:50 am

CO On-line Check-in

Tue Jun 08, 2004 6:19 am

I'm flying continental on thursday and every time I'm at the airport i think that I will try on-line check in the next time but never actually get around to it. What experiences have you had with the on-line check-in with bags. Is it worth it? Is there a milage bonus? What happens if I lose the print out?
Father, Son, HOYA spirit
Posts: 86
Joined: Mon May 17, 2004 4:46 am

RE: CO On-line Check-in

Tue Jun 08, 2004 6:26 am

At first, I didn't like it... more out of principle. [whine]I didn't like the fact that Continental was raving about how many people were using the kiosks at the airports, to find out that the ticket agents here were simply refusing to check anyone in that wasn't on a paper ticket or with an international destination. I just don't like to be told that I have to do something... when I know that there is a choice.[/whine]

Now, I love it. I like the fact that I can pull up a graphical seat map and choose my seats. I can see how full the flight is, and choose a seat with more room. One time my printer at home started acting up, and couldn't print my boarding pass. I simply went to the kiosk at the airport and reprinted my boarding pass - no problems at all.

Posts: 3039
Joined: Mon May 27, 2002 8:51 am

RE: CO On-line Check-in

Tue Jun 08, 2004 6:27 am

CO Online check in is painless, and you get a free set of headphones (if you remember to print the coupon) when you do it- that'll save you $5!!

Its really easy- all you have to do to check bags is go to a continental kiosk on the ticketing level, press "bag drop" and print out your tags!

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Joined: Tue May 13, 2003 2:57 am

RE: CO On-line Check-in

Tue Jun 08, 2004 6:29 am

Absolutely love it, since I travel roughly once every other week for work, it is the BEST!
You can cut the irony with a knife
Posts: 1313
Joined: Thu Nov 13, 2003 6:32 pm

RE: CO On-line Check-in

Tue Jun 08, 2004 7:30 am

CO online check-in is fast and easy. Also it gives you the option to reprint your boarding passes from an e service center machine at the airport.
Continental Micronesia: "Fly With The Warmth Of Paradise"
Posts: 569
Joined: Tue Sep 05, 2000 7:03 pm

RE: CO On-line Check-in

Tue Jun 08, 2004 9:19 am

NYC, here is the best thing about it. Well, I can't comment on LGA, but here at CLE it is a huge timesaver. Let's say you're leaving Saturday AM, along with everyone else in Cleveland, on one of the many flights to Florida at that hour. The airport is a zoo, and the inside and outside luggage line is an hour long. Well lo and behold, there's an inside luggage line, dedicated to folks who already have a boarding pass, and that line has nobody in it.

So at peak times, it's a huge timesaver, with or without luggage. At non-hub airports, at non-peak times, then I'm not so sure.

One word of caution. If you check in, let's say the night before, and the next day you wake up too sick to travel, I believe your ticket is considered used. I'm not sure if you can cancel the segment by telephone. One of the airline agents said the one problem they have with the system is if someone checks in but then no-shows. That's why you hear some people paged many times just before a flight closes.
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Joined: Mon May 27, 2002 8:51 am

RE: CO On-line Check-in

Tue Jun 08, 2004 9:42 am

I believe Newark has a dedicated bag-drop line as well. The terminal is certainly big enough!!

Posts: 452
Joined: Sun Mar 21, 2004 10:33 am

RE: CO On-line Check-in

Tue Jun 08, 2004 10:41 am

Yes EWR, CLE, IAH and many of the other airports have dedicated "Bag Drop" lines. It really does help speed up the check in process. And if you check in 30Hours before there is usually a lot of seats that you can go ahead and change to, check it out everyone.
PS. Don't forget to print your free headset coupon when you print your boarding pass!!!!
CAL........Continental Airlines....... Work Hard, Fly Right
Posts: 773
Joined: Sun Dec 21, 2003 2:50 am

RE: CO On-line Check-in

Tue Jun 08, 2004 12:42 pm

Are there onepass bonuses for it now?
Father, Son, HOYA spirit
Posts: 2141
Joined: Fri Jul 20, 2001 10:56 pm

RE: CO On-line Check-in

Tue Jun 08, 2004 9:20 pm

Also, with checking-in online 30 hours prior, they open up the premium coach seats, so if there's one open, you can select it and maybe get a seat forward of the wings. Great option for us cheapies!

"On spaceship earth there are no passengers...only crew."
Posts: 1006
Joined: Mon Oct 13, 2003 9:46 am

RE: CO On-line Check-in

Tue Jun 08, 2004 9:22 pm

For a while they were running 1,000 bonus miles for using the online check in. I'm not sure if that is still going on.
Also can you pick an emergency exit or bulk head row using the online check in?
Posts: 1313
Joined: Thu Nov 13, 2003 6:32 pm

RE: CO On-line Check-in

Tue Jun 08, 2004 9:28 pm

Yes you can pick an emergency exit row or bulkhead using online check-in. I checked in my dad for his flights from OMA-SEA via IAH and gave him 1A an exit row on the ERJ-145 and 22F an exit row on a Boeing 757-300.
Continental Micronesia: "Fly With The Warmth Of Paradise"
Posts: 334
Joined: Fri Jun 04, 2004 11:00 pm

RE: CO On-line Check-in

Tue Jun 08, 2004 9:59 pm

I had the same reservations about using it initially, but since then I have used it several times, and I like it a great deal.

A few comments:

(1) At EWR it is most useful if you have a "C" Concourse flight (everything but Atlanta, Chicago, Dallas). If you checked in on-line do not wait in the regular (sometimes very long) line for checking in at the E-ticket kiosks; rather look for the kiosks that are specially designated for bag drop. (They are at the very end of the line of kiosks, close to the security station where they X-ray the checked luggage). On occasion, this means that you are "cutting" in front of a very large number of people, if that makes you nervous talk to the Continental agent who is usually positioned at a lectern at the entrance to the check in area, s/he will assuage your doubts.

The "A" concourse Continental check in isn't set up as well. (that info is a little stale, I haven't flown Continental/EWR-A in the last month.)

(2) When you do this on the computer, you are checked in! There is no changing your flight on the phone, all changes must be done at the airport.
I've been to Paradise, but I've never been to me
Posts: 1452
Joined: Tue Nov 11, 2003 6:03 am

RE: CO On-line Check-in

Tue Jun 08, 2004 10:51 pm

I understand that the check-in is still domestic for fights only. Will they ever have on-line check-in for international destinations. I know that BA uses it.
W N = my Worst Nightmare!!!!!
Posts: 428
Joined: Tue Jun 01, 2004 10:08 am

RE: CO On-line Check-in

Tue Jun 08, 2004 11:42 pm

I just used online check in yesterday for my flight that leaves in about 5 hours today! I was booked in 18F on a 737-800. When I bought the ticket that was the best window seat available. Since I went online almost exactly 30 hours before the flight, I had the option to move myself up to 6A (second row of the plane) or 14A (second exit row with recline). I chose 6A so I'll sleep nice an soundly. The check in was great, I got to personally select my seat which had to be the best part.

As always, check before you fly anywhere! 8A was also available and had the lower numbers been occupied, I might have taken it. BUT Seatguru lets you know that that seat is missing a window....what a site!


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