>>>I simply cannot believe the story on this incident. If it was merely a situation where TWO pilots mistake one airport for the other then why the 3.5 hour delay? And why replace the crew with another before the plane reached it's final destination 5 nm away? Does NW
keep a standby crew on duty at Ellsworth in case a commercial crew accidently lands there? I cannot see NW
driving a fresh crew onto a major airbase where "civilians" are requested to "close their eyes". Wouldn't allowing the already seated crew to make the jump across town make more sense?
From a flight ops management perspective, I suspect the SOP (at many places) is to assume that the crew involved in an incident are "unusable" until at least a cursory investigation into the incident can be made. Management can't afford the -situational- possibility of them approving another flight (however short in duration) with the same crew until things can be checked out. For example, (AND
NOT STATING OR
INFERRING THAT THIS WAS THE CASE WITH THE NWA CREW), if a crew goofed up something because of substance abuse, management wouldn't want the crew to have a second chance to make another similar (or worse) mistake on a subsequent flight. Just to reiterate, I AM
NOT ACCUSING THE NWA CREW OF
ANYTHING, and am bringing this up only in the context of why some managements may routinely have crews replaced after incidents.
NWA may have had another crew in crewrest at RAP
, and decided to use them for the hop from RCA-RAP
, and it took awhile to get ahold of them (if they weren't in their rooms). There may have NOT been another crew at RAP
, and they had to deadhead one in from from somehere else. Bottomline is that there could be a variety of valid reasons why it took 3.5 hours to resolve things. Neithet do I think that the passengets were made to keep their eyes closed for 3.5 hours, but I don't doubt that the window shades were kept down...
[Edited 2004-06-21 04:25:10]
ALL views, opinions expressed are mine ONLY and are NOT representative of those shared by Southwest Airlines Co.