cx123
Posts: 683
Joined: Mon May 03, 2004 8:51 pm

Priority Tags

Sat Jun 26, 2004 1:13 pm

What I find annoying int he inconsistency of Priority tags across all the airlines. I think CX is the only one that has a consistent tag policy.
1) Seperate tags for J and F Class (and used on ALL their Routes) The F Class Tag even has a serial number on it. All the tags are made from plastic, so it won't rip.

2) Qantas (tags are made of paper/carboard - easy to tear, which happened to me while flying from SYD-JFK and the tag was lost in LAX)

3) BA???? What tags??? Sometimes they use the Club World baggage name tags as a priority tag??

4) AA. Even worst, No tags for F Class domestic!


5) Star Alliance, the idea of 1 tag across the network sounds good, but how do you defreciate between F and J Class? Also it is made from cardboard?
 
dinker225
Posts: 978
Joined: Mon Jan 17, 2000 9:18 am

RE: Priority Tags

Sat Jun 26, 2004 2:36 pm

Even with the tags it doesn't always mean your bags will show on the belt first. For example on June 3rd I got off a United flight in Melbourne. I was in economy and my travels originated in Denver. My bag was the 4th off the carousel. The person I was travling with had their bag show right after mine. After we cleared customs we were waiting just outside and after about 5 or 10 minutes we started seeing people who's bags had priority tags come out. If you ask me its all just the luck of the draw.

Dinker
Two rules in aviation, don't hit anything and don't run out of gas, cause if you run out of gas yer gonna hit something.
 
B747-437B
Posts: 8777
Joined: Thu May 30, 2002 6:54 am

RE: Priority Tags

Sat Jun 26, 2004 2:42 pm

how do you defreciate

I don't know, but it sounds painful.
"The A340-300 may boast a long range, but the A340 is underpowered" -- Robert Milton, CEO - Air Canada
 
cx123
Posts: 683
Joined: Mon May 03, 2004 8:51 pm

RE: Priority Tags

Sat Jun 26, 2004 2:49 pm

I know sometimes it is luck of the draw. but quality airlines such as CX has a proper process in place and from my experience, I never waited for my bags for more than 10 minutes (waiting at the carousel).
 
alexchao
Posts: 665
Joined: Fri Aug 24, 2001 12:35 pm

RE: Priority Tags

Sat Jun 26, 2004 3:03 pm

Eh, I don't CX is the ONLY one with a consistent tag policy.

Many airlines, like BR and CI, have pretty consistent tag policies.
 
SR 103
Posts: 1618
Joined: Sun Oct 01, 2000 6:19 am

RE: Priority Tags

Sat Jun 26, 2004 3:04 pm

Last time I did a oneworld RTW in C/F I found the following.

British Airways: Very consistent with the priority tags.

American: First Class tags were always placed on my bags.

Cathay Pacific: Consistent once again with them.

QANTAS: Did not seem to give a flying f**k about their premium cabin pax, from check in to in flight service. I was appalled at the attitude of some staff.

Just for your info, Oneworld also has a one tag across the system, just like Skyteam and Star. It just depends on the agent tagging the bag. I have had to deal with many irate pax cause of this mix up.

SR 103

 
cx123
Posts: 683
Joined: Mon May 03, 2004 8:51 pm

RE: Priority Tags

Sat Jun 26, 2004 3:25 pm

How does the Oneworld tag look like? I never saw one before??

Also for BA, I noticed that ONLY out of LHR do they have Proper F/J Class Pirority tags (orange colour). From most cities they just either don't have it or just use the baggage name tags (Club World ones).

For AA, No tags for domestic.

When did you travel Oneworld RTW??

I did 2 last year and 2 the year before. on CX/BA/QF/AA

I am surprised about your experience on QF. I must say there service can vary (I remember I was travelling in F, and the Checkin Agent had an agrument with another F Class PAx because he was 1kg over the weight limit!! (not the 32kg per pieve limit, but in total he had 1 more kg then allowed) that is RIDICULOUS!! something will never happen on CX.

But sometime I had excellent service on them. like my SYD-JFK, the ISM was really nice and he personally asked the captain about details of the gates, and estimated time of arrival for me. Also escorted me FIRST of the plane to get to the AA lounge for a quick shower before getting the next segment LAX-JFK on QF 107.

Because in LAX for some stupid reason, only the J Class door is used, so all the F Class pax had to walk to the 2nd door. But I was the first one out!
 
B747-437B
Posts: 8777
Joined: Thu May 30, 2002 6:54 am

RE: Priority Tags

Sat Jun 26, 2004 3:31 pm

for some stupid reason, only the J Class door is used, so all the F Class pax had to walk to the 2nd door

OH! The HUMANITY!

What relevance does this have to a thread on Priority Tags?
"The A340-300 may boast a long range, but the A340 is underpowered" -- Robert Milton, CEO - Air Canada
 
gigneil
Posts: 14133
Joined: Fri Nov 08, 2002 10:25 am

RE: Priority Tags

Sat Jun 26, 2004 3:38 pm

There is no difference between F and J class passengers in terms of baggage on Star Alliance carriers, and that's fine.

Delta prints the customer type on the bag tag, and they also put on the priority sticker, but since they only have two classes systemwide it doesn't really matter.

N
 
cx123
Posts: 683
Joined: Mon May 03, 2004 8:51 pm

RE: Priority Tags

Sat Jun 26, 2004 3:46 pm

B747-437B, I was just responding to SR103.

Sorry if this annoyed you.
 
SR 103
Posts: 1618
Joined: Sun Oct 01, 2000 6:19 am

RE: Priority Tags

Sat Jun 26, 2004 3:51 pm

How does the Oneworld tag look like? I never saw one before??

It is light purple color with the oneworld globe in black.

When did you travel Oneworld RTW??

About two years ago. I switched to NW/KL/CO out of convenience after that.

What shocked me about QANTAS was the ground staff in SIN, rude and very surly. In flight service was very mediocre. The seats were unimpressive, ofcourse I had just completed a trans pacific run on CX a day or two before, so that may have something to do with it.

What I found unacceptable with them though was the way the in flight crew treated pax. In C the crew were yelling at an elderly Indian couple simply because they had trouble understanding the meal options. They were so rude that the Australian seated next to me just shook his head and apologized to the couple after the crew was out of sight saying this was not the way Australians are normally.

SR 103
 
cx123
Posts: 683
Joined: Mon May 03, 2004 8:51 pm

RE: Priority Tags

Sat Jun 26, 2004 4:04 pm

SR 103, I totally understand. That is the problem with QF. I find that their consistencies are pretty high and sometime does really depend on your luck. Not to say CX is 100% perfect, but I never had an AWLFUL experience on them so far...

I think they phased out those Oneworld Tags already, as I never seen them before on my past RTW trips and hence the problems with the baggage (except on CX)

I saw a Oneworld TRANSIT sticker before (just has the Oneworld Logo on it)

But anyway hope you will join back to Oneworld soon!
 
SR 103
Posts: 1618
Joined: Sun Oct 01, 2000 6:19 am

RE: Priority Tags

Sat Jun 26, 2004 4:11 pm

I think they phased out those Oneworld Tags already, as I never seen them before on my past RTW trips and hence the problems with the baggage (except on CX)

I saw them as recent as January at a outstation for BA. I was behind the counters and clearly saw a stack of them. We still use regular BA tags but we also add the oneworld ones to connecting pax tags. Its standard at this BA outstation.

SR 103
 
cx123
Posts: 683
Joined: Mon May 03, 2004 8:51 pm

RE: Priority Tags

Sat Jun 26, 2004 4:18 pm

Which airport is this?? I never got one before?? If you have one would you mind scannning it.
I know in LHR they only have the standard BA ones.
 
SR 103
Posts: 1618
Joined: Sun Oct 01, 2000 6:19 am

RE: Priority Tags

Sat Jun 26, 2004 4:23 pm

Which airport is this??

It was one of the stations in the Middle East. I was behind the counter visiting some old co-workers.

I never got one before?? If you have one would you mind scannning it.

I do not have one with me as I have not flown oneworld in quite some time. Just look for them next time you fly BA. You seem to fly them a lot so you may get lucky next time.

SR 103
 
cx123
Posts: 683
Joined: Mon May 03, 2004 8:51 pm

RE: Priority Tags

Sat Jun 26, 2004 6:13 pm

Even when I was in DXB they did not have it so.....
I will ask them directly re: Oneworld Priority Tags.

I hope to report back to clarify the benefits and rights of Oneworld FFP soon.
 
citationjet
Posts: 2259
Joined: Sun Mar 09, 2003 2:26 am

RE: Priority Tags

Sat Jun 26, 2004 10:34 pm

In my opinion priority tags do two things:

It makes the passenger feel like he is important and/or special.
It tells someone who wants to steal a bag off the baggage claim that this bag probably has better than average stuff inside.

http://www.airliners.net/discussions/general_aviation/read.main/1525200/
Boeing Flown: 701,702,703;717;720;721,722;731,732,733,734,735,737,738,739;741,742,743,744,747SP;752,753;762,763;772,773.
 
cx123
Posts: 683
Joined: Mon May 03, 2004 8:51 pm

RE: Priority Tags

Sat Jun 26, 2004 11:26 pm

Well yes, it does make some distinction to the passenger

Also the purpose is to get the bags first!
 
neil49
Posts: 21
Joined: Mon Feb 02, 2004 4:01 am

RE: Priority Tags

Sat Jun 26, 2004 11:26 pm

I once suggested that EVERY bag on a given flight be tagged PRIORITY--that way, everyone would feel important, and no one could complain about their bag not getting the proper handling.
 
cx123
Posts: 683
Joined: Mon May 03, 2004 8:51 pm

RE: Priority Tags

Sat Jun 26, 2004 11:32 pm

NO! It should only be reserved for C and F class and Elite FFP!
If you tag everyone then what is the use???
 
cathay250
Posts: 212
Joined: Wed Aug 18, 1999 6:16 pm

RE: Priority Tags

Sat Jun 26, 2004 11:39 pm

I can tell they are extremely useful!

I am CX MP Silver, i normally get my bag in 15 mins after touchdown in MEL where i fly mostly to, or if i am not (before i am a MP silver) I have to wait for an hour! Everytime!

Sure it sometimes isn't that useful like when u are arriving into HK, the last passengers probably get his/her in 20 mins
 
cx123
Posts: 683
Joined: Mon May 03, 2004 8:51 pm

RE: Priority Tags

Sat Jun 26, 2004 11:45 pm

Yeah totally Agree with you Cathay250!
I am MPO Diamond and everytime I get the Burgundy Colour F Class tag. That is a great tag. I never waited more than 10 minutes.

 
StarG
Posts: 197
Joined: Thu Mar 06, 2003 9:59 pm

RE: Priority Tags

Sun Jun 27, 2004 12:05 am

Star Alliance priority tags: the material depends on the carrier. The one I received from LH is untearable paper material, while SQ uses regular paper ones.

SQ is quite consistent in their priority baggage policy. Although it very much depends on the local ground handling representative. For example, I found CGK quite consistent:
- Solitaire baggage, then
- First Class, then
- Raffles Class/Star Alliance Gold, then
- Other bags

While in Singapore, I found First and Raffles baggage turn up on the carousel mixed.

StarG
 
cx123
Posts: 683
Joined: Mon May 03, 2004 8:51 pm

RE: Priority Tags

Sun Jun 27, 2004 12:14 am

I thought for Star there is only 1 Priority tag (the orange one) that is used by ALL Carriers???
Isn't it paper??

Also how do they differntiate F, J and Y Class??

For SQ do the Solitaire members rank above F Class?
 
daumueller
Posts: 668
Joined: Tue Nov 11, 2003 12:45 am

RE: Priority Tags

Sun Jun 27, 2004 12:31 am

TG for example adds another tag to the Star Alliance Priority tag showing the class of service (for J and F) - within Thailand, it always worked out well for me and I always was the first one to get my bags.
 
sq452
Posts: 994
Joined: Sat Apr 17, 2004 4:49 am

RE: Priority Tags

Sun Jun 27, 2004 2:17 am

StarG has got it right for SQ.

they have not one, not two, but THREE different baggage tags.
F (with an orange star "priority" tag)
J (with an orange star "priority" tag)
Solitaire, that goes with an F and orange star tag

if your just star gold then you'll get a J tag with the orange star one.

bottom line, the solitaire tag never comes out ahead of the F or J tags, and F never comes before J, they're always a jumbled mix on the baggage carousel.

SIN > CVG > BOS
 
StarG
Posts: 197
Joined: Thu Mar 06, 2003 9:59 pm

RE: Priority Tags

Sun Jun 27, 2004 9:26 am

CX123: There is only one design for Star priority tags. It is just the materials which differ.
SQ's tags are two joined into one.
F tag is SQ F Tag + Star Priority. J tag is SQ J Tag + Star Priority.
Solitaire tags are always accompanied with an F Tag + Star Priority.

SQ452: There is actually one more 'priority' tag on SQ - the golden/red triangle, which is for VIPs. This might get better treatment than even Solitaire bags. Yes, I know, sometimes all these priority tags get mixed together. But I think that depends on the arriving station.

StarG
 
cx123
Posts: 683
Joined: Mon May 03, 2004 8:51 pm

RE: Priority Tags

Sun Jun 27, 2004 10:07 am

All these tags make it Confusing!
Wow I didn't know SQ has so many tags.

I know in CX, they keep in simple and effective:

1) Business - Dark Blue ( J Class pax and Silver and Gold MPO and Oneworld Saphire (not Ruby I think)
2) First - Burgandy (F Class pax, and Diamond/liftime MPO, and Oneworld Emereald, and any other VIPs)


Thats it, nice and simple and effective.
 
iflyatldl
Posts: 1796
Joined: Mon Nov 03, 2003 1:41 am

RE: Priority Tags

Sun Jun 27, 2004 11:31 am

Priority tags: Just means it's more urgent to lose that particular bag than any other. Can you tell I'm juuust a little bit jaded? I've lost two, one domestic and one Trans-Atlantic. Both times, by the time I got it sorted out, it was time to come home. Now, I'm my Priority Tag! I never check my bag or use one I know won't fit on board.  Big grin
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