I agree that United is the best in the US... though it doesn't compare to other foreign carriers (say Singapore... or even SriLankan Airlines for service), they consistantly have given better service that other airlines, especially CO
. I've flown on CO
several times and I don't understand how they get those JD
Power Awards... CO
flight attendants are absolutely terrible. I've flown on CO
economy and business class, and the flight attendants were so unfriendly. I've been a Premier member for several years now, and I know that most of the UA
flight attenants are way better.
Though it's probably not really good for UA
revenue stream, on the LAX
flights, and I usually get a empty middle seat... I know that's not good for the financial outlook for the company, but if you take JetBlue, it's always full... and well... I'd actually pay more to have to have an empty seat next to me.
And I really think their marketing is the best. The print, tv, and mileage plus statements are first class... much better than others. All that marketing is probably also not helping UA
's bottom line, but for some reason, United makes flying feel special... instead of making it feel like some long bus ride. I really hope they make it thru bankrupcy.
I love their tag line... truly... it's time to fly.