SK973
Topic Author
Posts: 306
Joined: Fri Mar 12, 2004 4:30 am

No OS Office In SIN?

Tue Jul 06, 2004 3:49 pm

Doesn't Austrian Airlines have any office in Singapore?

I wanted to call and see if they had any seats availble for their SIN-VIE flight on the 9th but I can't find any reservation number for them here in Singapore...

If they don't have an office here does anyone know who handles their reservations? SIA?
 
keno
Posts: 1809
Joined: Thu Feb 19, 2004 5:46 pm

RE: No OS Office In SIN?

Tue Jul 06, 2004 4:11 pm

Maybe it's handled by Kuala Lumpur office...

Austrian Airlines Kuala Lumpur Town Office
Suite 1501, Level 15, Central Plaza
Jalan Sultan Ismail
50250 Kuala Lumpur
Malaysia.

Reservation & Ticketing
Telephone No : 603 - 2148 8033
Fax No : 603 - 2148 9033
Email: vevean.leong@aua.com
Email: michelle.lim@aua.com

Sales
Telephone No : 603 - 2145 8533
Email: joanne.tan@aua.com

General Enquiries
Email: enquiry.kul@aua.com

http://www1.aua.com/offices/home.asp?landabk=my
 
planenutz
Posts: 1156
Joined: Fri Dec 31, 1999 5:50 am

RE: No OS Office In SIN?

Tue Jul 06, 2004 4:33 pm

Austrian's agent in Singapore is:

Aviation Services Pte., Ltd.
165 Tanjon Pagar Road
#03-12A
Singapore, 088539

Reservations & Information
(+65) 2262 833
FAX (+65) 2252 021

Not all who wander are lost....
 
Ex_SQer
Posts: 1351
Joined: Wed Apr 24, 2002 5:43 am

RE: No OS Office In SIN?

Sat Jul 10, 2004 4:29 am

Slightly off topic, but SQ and OS are now codesharing on the SIN-VIE v.v. sector of OS's new service.

This is an interesting development because in 1996 or 1997, back in the days when SQ and OS (pre-merger with Lauda) were both allied with the former SR, OS briefly codeshared on SQ's nonstop A340 services to SIN. SQ terminated this codeshare agreement because a lot of the tickets OS sold to SIN were not to paxs originating in VIE, but to paxs originating in other European cities, thus siphoning paxs away from SQ's services at their other online European points. Their fares also undercut SIA's, thus leading to a difficult relationship.

[Edited 2004-07-09 21:29:49]
 
Jubilee777
Posts: 502
Joined: Thu May 20, 1999 10:34 pm

RE: No OS Office In SIN?

Tue Jul 13, 2004 1:33 am

Hi Ex_SQer, thanks for the information.

The Austrian Airlines GSA is a bit horrible, simply due to OS Vienna's hurry to start the route on 3rd June ( took the first flight to MEL from SIN ). The agents manning the phones can be "ignorant" and don't seemed to know a lot of things.

Payment for credit card incurs 2% extra, airtixs manually issued. Hope they have upgraded their operations since then.

OS had trouble getting the ETA (OZ Visa) linked coz OS in Vienna didn't inform Canberra about the new flight (thank goodness nothing went wrong in MEL). Had to get a manual written boarding card because of that.

As of now, the loads seemed good out of Vienna and Melbourne, but the joining load from SIN remains very low.

J777
 
nickofatlanta
Posts: 1272
Joined: Tue May 23, 2000 1:06 am

RE: No OS Office In SIN?

Tue Jul 13, 2004 3:12 am

"Slightly off topic, but SQ and OS are now codesharing on the SIN-VIE v.v. sector of OS's new service.

This is an interesting development because in 1996 or 1997, back in the days when SQ and OS (pre-merger with Lauda) were both allied with the former SR, OS briefly codeshared on SQ's nonstop A340 services to SIN. SQ terminated this codeshare agreement because a lot of the tickets OS sold to SIN were not to paxs originating in VIE, but to paxs originating in other European cities, thus siphoning paxs away from SQ's services at their other online European points. Their fares also undercut SIA's, thus leading to a difficult relationship."

Wouldn't the same thing happen in many code-share relationships? I do not believe the old SQ/OS code-share agreement allowed OS to code-share on SQ flights beyond SIN. Thus it would be natural to assume that OS would want to sell tickets to SIN from a variety of European ports by way of VIE.
 
Ex_SQer
Posts: 1351
Joined: Wed Apr 24, 2002 5:43 am

RE: No OS Office In SIN?

Tue Jul 13, 2004 5:36 am

Of course such things happen in codeshare relationships.

My main aim in posting that information was because I think that it is ironic that SQ is codesharing with OS again after their previous relationship ended on a negative note (same applies to their relationship with AC). SQ isn't exactly known for being able to maintain good relationships with their partners, hence I am keen to see what develops out of this one.
 
nickofatlanta
Posts: 1272
Joined: Tue May 23, 2000 1:06 am

RE: No OS Office In SIN?

Tue Jul 13, 2004 6:23 am

Thanks for the clarification, Ex_SQer. It will be interesting to see how it plays out - particularly since it is OS who is now operating the route instead of SQ.