ssides
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BA's Stand-by Policy?

Fri Jul 16, 2004 12:48 pm

I will be flying DFW-LGW-VCE in September. I booked the DFW-LGW and LGW-VCE legs separately (AA for DFW-LGW, BA for LGW-VCE) because it was considerably cheaper.

We arrive at LGW on AA78 at 10:00 am, but it was almost $300 cheaper to book the 18:40 departure for VCE instead of the 13:00 departure. I've heard the stand-by policy on BA is more strict than it is in the US, but I was wondering:

1) What are my chances of getting on the 13:00 departure instead of the 18:40 departure? I didn't see any such restrictions in the fare rules, but FYI it is fare code REUNBA. If my chances are good, should I check my bags all the way through to VCE at DFW, or should I pick them up and re-check at LGW?

2) If I can't fly stand-by, how early will I be able to pick up my boarding pass/check bags for the 18:40 VCE departure? If I can't fly stand-by, we'll probably head into London for the afternoon; I'd love to have all the check-in taken care of before returning.

Thanks for the assistance!



[Edited 2004-07-16 05:51:42]
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777boy
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RE: BA's Stand-by Policy?

Fri Jul 16, 2004 2:47 pm

I believe it is very strict. I tried to get on the 2:10 departure to BCN instead of my 6:30 flight, but was told that both the flight was full and that our ticked didn't allow for changes. I'd assume that unless you had a full fare economy, you would have to stay on the flight you're booked on. I think, however, that AA will check your bags all the way through and give you a boarding pass. If not, simply stop by the transfers desk on your way out and ask for it there. However, if you plan to go into London, do not go into the terminal for departures because once there you are stuck there. I tried to get out, and after many confusing instructions, was finally ushered through a door that said "Do not enter. Employees Only."

Matt
 
JGPH1A
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RE: BA's Stand-by Policy?

Fri Jul 16, 2004 4:06 pm

AA will tag your bags through as long as you have proof of onward travel like a ticket - because your bookings were made separately, AA will not have your BA onward details, nor will BA have you AA inbound details, which might make through-tagging your bags more tricky. I don't know if AA do through check in onto BA.

BA are pretty strict about changing travel plans unless you're on unrestricted tickets, unless its their fault you can't make your connection - the Fare Basis code REUNBA tells me its an R class fare, which is a web fare and therefore pretty restrictive. If you give me your BA record locator I can check the ticket endorsements and be sure. I can also input your AA arrival details. On your return flight, are you connect straight onto AA - if so, then it will help a lot if your onward AA details are added to your BA booking as well.
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Sammyhostie
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RE: BA's Stand-by Policy?

Fri Jul 16, 2004 5:43 pm

I used to be a BA CSA at LGW, and As long as the carriers are oneworld, it does not matter if the sectors were bought on seperate tickets, the bags can still be checked through.

With regards to the Standby situation, unless your ticket is a fully flexible business fare they will not transfer you onto an earlier ticket.


[Edited 2004-07-16 10:44:37]
 
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Starlionblue
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RE: BA's Stand-by Policy?

Fri Jul 16, 2004 8:38 pm

When you get to London, go to a BA desk. Find the oldest customer service person. Make sure he/she does not look bitchy. There is a good chance they will be nice to you if the 1300 is not full.

As Sammyhostie said, in my experience if both carriers are Oneworld they can check you through AND give you all the boarding passes even though you booked separate tickets.
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eric
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RE: BA's Stand-by Policy?

Fri Jul 16, 2004 8:43 pm

Although not BA, my experience with other European carriers is that they will book you onto the flight if they have lots of available spaces. If it is close to departure, its easier to sell the tickets at the later flight than the one about to leave. At least so they always do on SK.

Eric
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sleak76
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RE: BA's Stand-by Policy?

Fri Jul 16, 2004 9:41 pm

All three posts above mine make a good point.

As oneworld, I cant see why AA wont through check your bags to VCE. Esp since you arrive at LGW and depart from it as well, then it should be fine to tag your bags to VCE.

As to changing tickets, I agree with Starlionblue. It depends on the ground staff and their mood. I was able to grab an earlier flight once with BA short-haul when out long-haul flight arrived early, and they didn't fuss about it (esp since the earlier flight was less full than my later booked flight). However, if they look friendly (ground staff) when you first approach them, or they are overwhelmed with work as you approach, then I can see them refusing, point-blank. Wait and observe them from a distance first to determine your style of approach.

Good luck and enjoy Venice. Been there and must say its one AMAZING city.
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Sammyhostie
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RE: BA's Stand-by Policy?

Fri Jul 16, 2004 9:50 pm

I can tell you for a fact that if you have a ticket that is not flexible or transferable - i.e economy/cheap e-ticket/paper ticket, they will not transfer you.

Our flights were always full to VCE on the 13:00, as it is obviously a far nicer time to travel.

The CSA's on the Ticket Desk at LGW know their job very well, and are not that forgiving unfortunately!
 
sleak76
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RE: BA's Stand-by Policy?

Fri Jul 16, 2004 9:58 pm

Sammyhostie

On a couple of occasions I have been changed to earlier flights, I was a connecting pax. I can see your point that they wouldn't allow changes of flights but I think ground staff are more lenient when it comes to connecting pax (as opposed to those who start their journey in London itself). That's what I noticed happening with me. They are more lenient with me when im simply at LHR to connect flights, than when im at LHR as a starting point for my journey.
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Sammyhostie
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RE: BA's Stand-by Policy?

Fri Jul 16, 2004 10:04 pm

Yes at LHR they do tend to be, but Im talking from a ground staff's perspective at LGW.
 
ssides
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RE: BA's Stand-by Policy?

Fri Jul 23, 2004 11:22 pm

Just another thought ... will it help any if my fiancee (who is traveling with me) is a Gold AAdvantage member -- meaning she has Ruby status on all oneworld airlines?
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jamotcx
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RE: BA's Stand-by Policy?

Sat Jul 24, 2004 12:29 am

Having said that they are rather strict on transfering you to other flights, ltes say if the earlier flight wasnt full, what difference would it make to move 1 person to it? It would then free up a seat on the later flight that they can sell. So doesnt everyone win then? :S


Jamo
 
BA001Concorde
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RE: BA's Stand-by Policy?

Sat Jul 24, 2004 3:13 am

...will it help any if my fiancee (who is traveling with me) is a Gold AAdvantage member -- meaning she has Ruby status on all oneworld airlines?


I'm not saying this to sound or be mean/rude, but I would not even bother going that route.

The published benefits to OW Ruby's on BA are: the ability to use the J CKIN desks, preferred seating (we will note your preference and try to seat you there), Priority standby and waitlisting (over base/non-elite members). It does not mean fare rules will be broken or bended. We may overlook the slightly oversized checked bag (in size, not weight), little things here and there. BA does not even have a OW Ruby equivalent.

With these highly discounted *EUNBA fares for UK and Europe, they are Non-Ref/Non-Chng. If stand-by were permitted on these fares, pax would purchase the cheapest N class seat they could find and then show up for the flight they really wanted to take. It would defeat the purpose of business travelers buying full-fare flex tickets. If business travelers stopped buying those tickets, discounted tickets would not be so discounted.

The only time these fare rules "should" be broken is during Ir-Ops.

BA001
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