Okay....Since Im deaf and have worked for 3 airlines in the U.S., I'm definately going to comment on this since this totally
pisses me off
....so Im going to go ahead and bombard here.... I could care less if A.net staff deletes this so here goes:
Sorry, but well done Iberia! It seems like this was NOT their fault - if ebookers booked them in contravention of the airline's policy, it was ebookers' fault.
Skymonster....you are an IDIOT!! You have no idea what its like being deaf. People who are deaf are just like everyone else. I highly doubt that Iberia has a policy about disabled pax. This is discrimination 100%. It was totally Iberia's fault that they decided to deplane the pax, they overreacted and it was far unprofessional. No airline here in the U.S. does this to anyone, blind or deaf... I travel non-rev ALOT and never had a problem at all. So what the hell do you know?!? Get a clue!!
I'm all for airlines providing adequate facilities for disabled people (whatever that entails), but 23 unaccompanied deaf passengers without adequate supporting staff are a safety hazzard to themselves and to the rest of the passengers if they can't hear (and therefore understand) the safety brief...
What the hell?? What do you think SAFETY CARDS are for?!? Geezus!! They are there for a reason...duh! How are they a safety hazzards to themselves? These kids are not going to stab anyone on the flight.
Iberia defended its actions, saying it was only following regulations, although the UK Civil Aviation Authority says it has no such regulation..
theres no Federal Aviation Regulation saying anything as well....same thing!
Whether this is discriminatory or not, and whether the airline agrees with the rules or not, Iberia are legally obliged to follow the rules...
What rules?? Where does it say that "ALL
DEAF PAX MUST HAVE ESCORT REGARDLESS OF AGE
"?? Show that to me and then I'll back down. Its discrimination through and through.
Would you like to bet that the Spanish CAA doesn't have any rules regarding this either? My bet is that IB doesn't even have any written company rules regarding this. Knowing IB, it was probably an overreaction and, quite typically of IB, trying to blame it on "the rules".
At least someone here understands the situation. I agree, I bet the Spanish CAA regulations dont even have the rules either.
18.104.22.168(a) whose conduct, status, mental or physical condition is determined by the Member to be such as to render them incapable of assisting in their evacuation of the aircraft (e.g.persons travelling in a stretcher or incubator, persons with severe mobility impairment, persons with severe hearing and vision impairment) unless they are accompanied by an escort who will be responsible for them and their needs on enplaning and deplaning during flight, and during emergency evacuation.
Crosswind, this means NOTHING at all. This is irrevelant. The Disabilities Act in any country superseds this regulation. I bet you money that the reguation does not exist anymore.
I believe that there was a similar situation on "Airport" where a group of athletes were traveling through LHR and during boarding, they could not find their interpreter and could almost not fly because he was there to translate.
Yeah, they were not disabled. That is a HUGE difference to the situation at hand. The airline could of picked up the phone, dialed to the airport translator and had the situation resolved right there. I know at AS
, we had a translator line in SEA
and that is used DAILY. No problems there!
Back to the topic at hand. What IB
did was inexcuseable. It has NOTHING to do with safety to the operation of the flight. These high school kids are not dumb. What do you think the safety cards are for. Ive sat in emergency exit rows countless times and I know how to operate an overwing exit. Its not too difficult.
So now, let me ask...When I fly as an employee non-rev, will I be asked to deplane just because Im deaf? If so, then the airline is starting a war with me. And I will WIN. The law protects me here in the U.S. How does MY
deafness cause an interferance to the flight crew. I dont need the flight crew to wipe my ass for me, help me eat my meal, I can do that myself just fine. I dont need to be babysat. If I was asked to be babysat, my co-workers would make fun of me only because I need a friggen babysitter to non-rev on my passes.
Not only IB
needs a reality check, EVERY airline needs a reality check when it comes to disabled pax. The only time you would need a escort is when the pax is considered as an Unaccompied minor.
Some of you people need to look at this situation from the deaf person's view. How would YOU feel if this happened to you? I mean, seriously! The majority of you here at A.net dont have any type of disability. So I assume that you feel that you are PERFECT in every way. Well guess what, that a load of BS
! There are people who have severe high blood pressure, or had a transplant, or cant type very well. Everyone is disabled in their own unique way. Everyone, disabled or not, are equal in every way possible. You have absolutely no idea how hard it is for me being deaf and how I have to pay extra attention at everything I do. Does that bother me? No, but I have made a good habit of it and I do it well. Im used to it. AND
, I dont complain about it. Im just like EVERYONE else. IB
was wrong, completely! They just didnt know how to handle the situation and overreacted without finding out HOW
to solve the situation. The captain is an idiot!
Im not trying to make myself sound like Im a whiney "sorry for myself' type brat, acutally, Im not. This situation just sickens the hell out of me. If IB
had some brains to solve this, this wouldnt of have happened and the high schoolers would have been on their way.
If Tasha read about this, Im sure she would BLOW to bits and go on a ragin fit. Im sure she would bring up the Americans with Disabilities Act, which Im protected by and I have used it in this industry countless times and Ive won them all.
Those of you nay sayers, you are obviously not educuated about what its like to be deaf and how to appropriately handle situations like this. So how are you qualified to go around making assumptions when you dont know squat. Think before you speak and act!! If you want to know how to deal with sitations like this, I suggest you contact your local disability services in your area on how to deal with stuff like this. Its not that hard to do. Easy to undestand and makes life pleasent for everyone.
Get a clue!!
A Safe Flight Begins With Quality Maintenance On The Ground.