For years I had avoided United because their service was nowhere near Delta's. But a couple of weeks ago, I flew on United and was very impressed. I was on four of their flights and thoroughly enjoyed them all. I want to make particular mention of Flight 57, IAD to LAX, on Christmas Day. The DC-10 was imaculate, not like an aircraft about to be retired. The flight attendants were wonderful, especially one older lady who had a perpetual smile on her face and seemed genuinely happy to spend her Christmas day with her passengers. I wish I had gotten her name, because I would like United to know about someone so dedicated working for them. She seemed like someone I would like to have for a grandmother. Even though it was announced that the flight was short two flight attendants due to sickness, she didn't seem hurried and took the time to talk to passengers who engaged her in conversation. She was wearing an airplane pin, and it looked like a DC-7 to me, and when I asked her about it, she took the time to tell me the story about how and when she got it. I told her that it was my first United flight in years, but because of the outstanding service on flight 57, I would come back.
Fly Eastern's Golden Falcon DC-7B