PHX Flyer
Topic Author
Posts: 541
Joined: Tue Apr 17, 2001 9:52 pm

ATA's In-flight Service

Tue Aug 10, 2004 5:36 am

A couple of questions: Buy-on-board meals -on which flights does ATA offer them? I read a while that they were meant for transcon flights. However, the only true transcon from EWR to SFO has been discontinued. So, doe ATA still have BOB meals? And if so, on which flights? There seems to be no easy way find out, as they don't even mention this service on their website.

The second question is about in-flight entertainment. I have read repeatedly that they have installed audio/video entertainment, but again, there are no details to be found anywhere. Do they have individual seatback screens? Do they show movies or just brief video clips? Do they charge for it? Do they have a moving-map display? - Thanks a bunch for any replies!
 
hawaiian717
Posts: 3139
Joined: Tue May 18, 1999 2:46 am

RE: ATA's In-flight Service

Tue Aug 10, 2004 5:49 am

I was on ATA's HNL-SFO flight, which is done in conjunction with Pleasant Hawaiian Holidays so the service is a little different.

The plane (757-300) did have IFE, but no individual screens. Looking at the inflight magazine guide, there is no charge for IFE but you will need to bring your own headset (2-prong electric) or they will sell you a set to keep. It also looks like they may only show movies on flights longer than 5 hours. They also have short subject programming.

David / MRY
 
TomFoolery
Posts: 425
Joined: Tue Jan 06, 2004 9:10 am

RE: ATA's In-flight Service

Tue Aug 10, 2004 5:53 am

I flew ATA back in April, and the IFE was not bad. There were movies, and a fair assortment of music. I recall the video being short subject shows, as I don't actually recall a feature film (DCA-MDW) on a 753, nor to LAS on a 752. It was clean and comfortable, and you can be seated well foreword of the engines to get a quiet ride.
overall, not a bad ride.
Paper makes an airplane fly
 
ordflyer
Posts: 498
Joined: Tue Aug 03, 2004 2:08 pm

RE: ATA's In-flight Service

Tue Aug 10, 2004 6:24 am

ATA does offer the buy onboard meals for $5 on many flights. Not sure of the exact routes that offer the meals, but I have seen them recently on flights from MDW to SFO and LAS.
As stated above, all mainline ATA aircraft have inflight entertainment in the form of music and tv shows. The 738 and 753 aircraft have the flip-down style overhead screens, while the 752's have the older tv screens hanging in the aisle. Movies are not shown on domestic flights, except to/from Hawaii I believe. Unfortunately there is no moving map feature. There is a $2 charge for headphones if you haven't brought your own with (2 prongs). If you do buy the ATA headphones you can keep them to use later.
Overall I have always found ATA's entertainment to be pretty good for a LCC.
 
waketurbulence
Posts: 1264
Joined: Sun Apr 18, 2004 12:33 pm

RE: ATA's In-flight Service

Tue Aug 10, 2004 6:46 am

I flew ATA from LAX - CUN back in January of this year. We got a 757-300 that was less than 6 months old. It was my first time on ATA so I was skeptical, but the service was awesome. We got a complimentary alcoholic drink to start off our early morning right, and the meal was pretty good too. We also got hot moist towels, which is something I haven't received on too many airlines in coach. IFE was the norm, a movie and some shows, but all in all I had a very favorable impression of the airline.
-Matt
 
hawaiian717
Posts: 3139
Joined: Tue May 18, 1999 2:46 am

RE: ATA's In-flight Service

Tue Aug 10, 2004 10:33 am

WakeTurbulence,

Was the LAX-CUN flight done in connection with a tour operator? Pleasant Holidays maybe? It sounds a lot like the Hawaii flight... full hot meal, hot moist towels, movie with free headsets.

David / MRY
 
waketurbulence
Posts: 1264
Joined: Sun Apr 18, 2004 12:33 pm

RE: ATA's In-flight Service

Tue Aug 10, 2004 11:48 am

Ya, now that I think about it I am pretty sure it was. I think it might have been Apple Vacations, but I am not too sure. It was a charter flight though.
-Matt
 
SegmentKing
Posts: 3224
Joined: Sun Aug 27, 2000 7:16 am

RE: ATA's In-flight Service

Tue Aug 10, 2004 2:55 pm

LAX-CUN operates as a scheduled flight on Saturdays, I believe. Additional frequencies may be underwritten by a tour operator.

I don't think it would be Apple Vacations as they're not very strong in the LA-area. Apple tends ot be the #1 company in places like Philly, Chicago, Denver, etc.

-n
~ ~ ~ ~ pRoFeSsIoNaL hUrRiCaNe DoDgEr ~ ~ ~ ~
 
johnboy
Posts: 2561
Joined: Wed Aug 18, 1999 9:09 pm

RE: ATA's In-flight Service

Tue Aug 10, 2004 4:34 pm

I'm taking the ATA Saturday-only nonstop flight from San Francisco to Cancun on September 4th. I bought the vacation package online from Apple Vacations.

I have noticed in the SF Chronicle newspaper that ATA is no longer advertising Cancun as a nonstop destination from SFO (like MDW, IND, HNL, OGG are), which leads me to believe it's more of a charter destination nowadays.

Good to hear that you were impressed with the service. I've never flown ATA before, and was curious to see what the service was like.
 
Fly_ATA
Posts: 594
Joined: Sat May 19, 2001 9:10 am

RE: ATA's In-flight Service

Tue Aug 10, 2004 11:42 pm

The service continues to improve with added biz class this fall..

http://ata.com/whats_hot/business_class.html
 
Billy
Posts: 890
Joined: Sun Jul 23, 2000 11:18 pm

RE: ATA's In-flight Service

Wed Aug 11, 2004 12:07 am

Your tour operator determines the level of catering on charter flights, rather than the airline.

Also, that biz class seat is being installed as part of ATA's adventure with scheduled services into Europe next year.
 
SegmentKing
Posts: 3224
Joined: Sun Aug 27, 2000 7:16 am

RE: ATA's In-flight Service

Wed Aug 11, 2004 12:14 am

I find it amusing that Apple had traditionally ONLY sold thru travel agents, and it even says that on their website.

Yet they now have an online booking feature (that's scary!)

-n
~ ~ ~ ~ pRoFeSsIoNaL hUrRiCaNe DoDgEr ~ ~ ~ ~
 
luv2fly
Posts: 11056
Joined: Tue May 13, 2003 2:57 am

RE: ATA's In-flight Service

Wed Aug 11, 2004 12:21 am

SegmentKing

From a tour operator point of view I can not blame Apple for this, imagine a possible passenger is surfing the web late at night wants to book and what no option for that from you. Passenger is likely to go somewhere else. Apple like everyone else is doing what it has to, to survive and grow. Apples biggest competitor, Funjet offers this.
You can cut the irony with a knife
 
SegmentKing
Posts: 3224
Joined: Sun Aug 27, 2000 7:16 am

RE: ATA's In-flight Service

Wed Aug 11, 2004 1:19 am

Unless the consumer is aware of how Apple does business, I don't expect it to be a problem. I've always had the highest regard for Apple-East & West in how they sell... just never expected this to happen, as Apple was adament about saying they'll never distribute directly to the public (hence why its near impossible (or was) to get their phone number).

Re: ATA & Apple: A friend was telling me at one point that Apple had 10 of ATA's planes in the air at any given moment and even more on the weekends. But Apple dropped their Orlando & Las Vegas plans when ATA went more aggressive in their scheduled air ops (1997 I think).
~ ~ ~ ~ pRoFeSsIoNaL hUrRiCaNe DoDgEr ~ ~ ~ ~
 
johnboy
Posts: 2561
Joined: Wed Aug 18, 1999 9:09 pm

RE: ATA's In-flight Service

Wed Aug 11, 2004 3:11 am

Indeed it does say that Apple only sells thru travel agents, and that's what always tripped me up when my friends said they had bought their packages online.

I had to choose a travel agent close to my home from the online menu, and that's where I will pick up all the travel documents.

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