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Posts: 60
Joined: Sat Apr 03, 2004 8:37 am

DL Press Conference-Customer SVC

Thu Aug 19, 2004 9:47 am

FYI - This was on the DL website. Sorry if this has been posted already.
Delta Air Lines to Announce Innovative Customer

Media Advisory

WHAT: Delta Air Lines will implement a bold, new customer focused program from Greater Cincinnati Northern Kentucky International Airport. The new program is the first of many initiatives Delta will be launching over the next several months as part of a far-reaching transformation.

WHO: Paul Matsen, Senior Vice President and Chief Marketing Officer

WHEN: Thursday, August 19, 2004

10:30 a.m. – 11 a.m.

WHERE: Greater Cincinnati Northern Kentucky International Airport

Terminal One in the Navigation Room

RSVP: Please contact Delta Corporate Communications at (404) 715-2554 to confirm your attendance at the event.

Satellite Uplink: Thursday, August 19, 2004
AMC-9 Transponder 18, Analog KU-band
Sat Coordinates: 85 degrees West Longitude
Information Page:
Feed is from 2:00-2:30 Cincinnati Time

Posts: 3863
Joined: Thu Oct 26, 2000 10:46 am

RE: DL Press Conference-Customer SVC

Thu Aug 19, 2004 9:50 am

Very interesting...I think that this, along with the additions yesterday, are all part of "phase 1"...I don't think they are going to d anything drastic and they're not going to RUSH into it. However, they will be down to $1.3 billion in DEC, if trend goes on (from CNBC) and they want to stay at $1.5 billion, so I'd espcect that all of their plans would be in effect by DEC.
Posts: 11056
Joined: Tue May 13, 2003 2:57 am

RE: DL Press Conference-Customer SVC

Thu Aug 19, 2004 9:53 am

Nothing drastic or not rushing, where is all the time coming from, for them to take there dear sweat time.......
You can cut the irony with a knife
Posts: 289
Joined: Sat Feb 14, 2004 9:39 am

RE: DL Press Conference-Customer SVC

Thu Aug 19, 2004 12:42 pm

Whatever they do, and I know they won't implement this...make transatlantic seat pitch humane.


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