As I've said before, Singapore is a great airline in many respects, but they are the only airline in all my years of flying to damage my indestructable American Tourister suitcase, twice on the same trip. When I arrived in Singapore, it was crushed on both sides so badly I couldn't get it open. The metal band around it that has a groove which the top fits into was bent to the point that Singapore airlines had to use a crowbar to get it open for me. Then we couldn't get it closed again. We managed to secure it so I could get it to my hotel, and the next day the airline picked it up, fixed it, and returned it to me.
On my return trip, I made a one day stopover in Amsterdam. When I retrieved my luggage, the same hard suitcase was smashed in on the top and bottom. When I went to the luggage customer service agent, he said that Singapore Airlines wouldn't fix it, but he gave me an address in Amsterdam where I could take it. Since I was only going to be in Amsterdam for 24 hours, this wouldn't have worked, because if I had to wait around all day to get my suitcase fixed, I would have defeated my purpose for going to Amsterdam in the first place. So they told me I could get it fixed after I got back home to Richmond, Virginia, and they would pay for it. So I had to punch out my suitcase myself and use it the way it was for the rest of my trip.
Fly Eastern's Golden Falcon DC-7B