CRJboy
Topic Author
Posts: 92
Joined: Wed Jul 14, 2004 3:41 pm

Thank You United.

Sat Aug 28, 2004 4:30 am

Hi. I flew United 233 from IAD to PHX and the flight was just excellent. I just wanted to take a minute to say thank you to all the united employees out there and to wish them the best.  Smile
 
StevenUhl777
Posts: 3281
Joined: Sun Jul 08, 2001 11:02 am

RE: Thank You United.

Sat Aug 28, 2004 4:42 am

Glad to hear it!  Big thumbs up

I would also go to http://www.united.com and go to their customer service section, and there is a way to submit a compliment to them about your specific flight. Be specific as to what went well and what pleased you, that way they know what pax like and can help ensure more flights are like the one you just enjoyed.
And the winner for best actress is....REESE WITHERSPOON for 'Walk the Line'!!!!!!!!
 
FriendlySkies
Posts: 3540
Joined: Fri Aug 13, 2004 3:57 pm

RE: Thank You United.

Sat Aug 28, 2004 11:07 am

Don't forget to purchase tickets via united.com, as they now charge for phone reservations (according to a Ted pamphlet I got, only 11% of UA mainline bookings were done online, and 21% for Ted).
 
aviatortj
Posts: 1694
Joined: Wed Jul 16, 2003 9:15 am

RE: Thank You United.

Sat Aug 28, 2004 11:21 am

The past 8 legs (Most of my flying this year) I have flown with UA and ZW have also been wonderful. Keep flying and supporting this great airline.  Big thumbs up
 
trickijedi
Posts: 3201
Joined: Sun May 13, 2001 4:35 pm

RE: Thank You United.

Sat Aug 28, 2004 11:49 am

CRJ Boy,

Should you really be thanking ALL United employess because, although your flight turned out to be "excellent", not all flights do. I am a dedicated United flyer and have had my share of positive and not so positive experiences with the airline. Naturally I take the bad with the good and continue to fly UA. However there are some UA employess out there who can learn a thing or two about customer service.

Yes, all the best to them but not all of them are, as you put it, "excellent".
Its better to be on the ground wishing you were in the air than be in the air wishing you were on the ground. Fly safe!
 
ORDINDUAFLYER
Posts: 120
Joined: Sun Mar 28, 2004 7:22 am

RE: Thank You United.

Sat Aug 28, 2004 12:37 pm

I just got off UA125and had fantastic FAs in business class (with one exception....definitly fit the "matron" description but moreso by attitude than appearance). Also a fantastic SD at ORD who checked me in and cleared my upgrade as well as SB for an earlier flight than originally planned. Two e-mails going to 1KVoice tonight

Thanks UA employees!
 
skymileman
Posts: 577
Joined: Sat Jul 21, 2001 2:32 am

RE: Thank You United.

Sat Aug 28, 2004 10:02 pm

I remember I used to hate United, but I flew on them recently, and their service has improved 110%. United's Awesome. Keep up the good work.
 
Tasha
Posts: 537
Joined: Fri Jun 04, 2004 2:34 pm

RE: Thank You United.

Sat Aug 28, 2004 10:07 pm

I'm glad things are turning around for them. United is a great airline, regardless of what a lot of people here said.

Tasha  Smile/happy/getting dizzy
 
SA7700
Posts: 2940
Joined: Thu Dec 18, 2003 9:38 pm

RE: Thank You United.

Sat Aug 28, 2004 10:56 pm

Suddenly I feel much better about my 4 upcoming UA sectors...  Smile

Rgds

SA7700

When you are doing stuff that nobody has done before, there is no manual – Kevin McCloud (Grand Designs)
 
BH346
Posts: 3164
Joined: Mon Jan 31, 2000 5:50 am

RE: Thank You United.

Sat Aug 28, 2004 11:13 pm

I flew on United to Japan recently and I was very pleased with the experience. I look forward to flying on them again.
Northwest Airlines - Some People Just Know How to Fly
 
UnitedTristar
Posts: 839
Joined: Fri May 21, 2004 6:45 am

RE: Thank You United.

Sat Aug 28, 2004 11:25 pm

Don't forget to purchase tickets via united.com, as they now charge for phone reservations (according to a Ted pamphlet I got, only 11% of UA mainline bookings were done online, and 21% for Ted).

No they only charge for talking to some one for free mileage plus tickets NW charged for any person talking to an agent I believe!

-m

 Big thumbs up
 
NIKV69
Posts: 10889
Joined: Wed Jan 28, 2004 4:27 am

RE: Thank You United.

Sun Aug 29, 2004 12:01 am

Glad to hear it! I am flying UA on September 7th LGA-DEN-RAP!!

I hope they survive, I like UA much more than US or DELTA
Hey that guy with the private jet can bail us out! Why? HE CAN AFFORD IT!
 
SpeedbirdHeavy
Posts: 414
Joined: Wed Jan 14, 2004 3:39 pm

RE: Thank You United.

Sun Aug 29, 2004 1:43 am

Slightly off-topic, but I didn't want to start a thread because this question really doesn't warrant one. But, where do I send a copy of a boarding pass to get credit for miles on my Mileage Plus?

Thank you.
China Airlines...Come fry with us!
 
navega
Posts: 467
Joined: Tue Nov 02, 1999 10:58 pm

RE: Thank You United.

Sun Aug 29, 2004 2:59 am

I travel weekly between ORD and EWR and have been
doing so for approximately 3 years. United is by far the
best choice in carriers. Their flight attendants are great
and their airplanes clean and groomed.

They have definately made a change and a positive one
to say the least.

Keep up the great work United and thanks for all those
wonderful flights.
 
BOSSAN
Posts: 175
Joined: Tue Aug 03, 2004 11:49 am

Mileage Plus Credit

Sun Aug 29, 2004 3:22 am

SpeedbirdHeavy,

http://www.united.com/form/mileage/credit?locPageId=50796 has an online form to request credit, as well as the following instructions for mailing ticket stubs:

Please note: If you are missing credit for flights taken more than six months ago or for flights on partner airlines, please send a written request, including a copy of your ticket or passenger receipt containing the missing flights, your boarding passes and your Mileage Plus account number, to:

Mileage Plus Service Center
P.O. Box 28870
Tucson, AZ 85726-8870

Mileage Plus will not accept credit requests for travel more than twelve months ago or for flights taken prior to enrollment.
 
SpeedbirdHeavy
Posts: 414
Joined: Wed Jan 14, 2004 3:39 pm

RE: Thank You United.

Sun Aug 29, 2004 6:37 am

Thank you BOSSAN!! I appreciate the help.
China Airlines...Come fry with us!
 
CMK10
Posts: 1826
Joined: Sat Feb 28, 2004 10:56 am

RE: Thank You United.

Sun Aug 29, 2004 7:22 am

Yes thank you United, thank you for making it so we only have two flights out of Phoenix that have a First Class cabin (the Mesa flight to LAX and the A319 to IAD). Thank you for making us all Ted so there are no free meals anymore. We REALLY appreciate it.
"Traveling light is the only way to fly" - Eric Clapton

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