I have a few questions on the topic:
1.) What kind of education does being an airline ramp/ticket worker require?
2.) How much more education does it require than, say, a retail customer services supervisor at Wal-Mart?
3.) How much more strenuous work are CSAs at the airport doing than their equivalent at Wal-Mart?
4.) How much do baggage handlers get paid in comparison to Wal-Mart night crew stock team?
5.) How much more necessary are airline CSAs to the operation of the business than employees at a retail store?
Here are some answers
1) I believe you need atleast a highschool diploma or a vo-tech graduation certificate and you must be 18 years of age and have a drivers license.
2) Not much more but there are probably a lot more little things that you need to remember while working for an airline, you can make a mistake at Wal-Mart and it may not be fatal but if you make a mistake at an airline it may be disastrous.
3) I would say that the airline industry, especially from the CSA's point is very stressful, especially during irregular ops with 200 people on a flight and having to reaccomadate them all. I can't say that I have ever seen anything like that at Wal-Mart.
4) depends on how long you are there and for what airline you are working for, not all airline payscales are the same.
5) I would say about the same. If you look at some retail stores they have the auto check out lines where you do it yourself instead of an employee doing it for you. Same with the airlines, KIOSKS are kind of the same thing, the only thing you need the CSA for when using one of those is to tag the bag or to ask them for help if something goes wrong, but otherwise you can do it all yourself and get on your way if you are not checking bags.
But to answer your question I believe that some of an airlines workers are underpaid. I especially believe that YV
/ZV employees get the shaft from Johnny O. I can't believe he can go to bed at night thinking he it treating them fairly.
[Edited 2004-09-05 04:22:22]