muttley35
Posts: 124
Joined: Fri Jul 09, 2004 4:45 pm

Pay Extra To Sit Together!

Tue Sep 07, 2004 2:15 am

My brother and his family are flying to Florida next year, the tour company offer a supplement of £69 for a family of four to sit together.
Never having flown charter or with a tour company my jaw dropped when they showed me the literature with this information.
Is this normal ?????
 
cxsjr
Posts: 711
Joined: Tue Aug 24, 2004 3:44 am

RE: Pay Extra To Sit Together!

Tue Sep 07, 2004 2:22 am

What airline/type are they travelling?

I know some LCC's and charter carriers offer 'legroom' seats (exit and bulkhead to the rest of us!) at additional cost but I never heard of a charge to sit with the rest of your party. Normally, just turn up at the airport early enough and you should get seats together anyway.
The world is a book, those who do not travel read only one page ....
 
muttley35
Posts: 124
Joined: Fri Jul 09, 2004 4:45 pm

RE: Pay Extra To Sit Together!

Tue Sep 07, 2004 2:33 am

Can't remember the name of the company but they are flying from MAN to Sandford Florida on a 747.
Will try and find out name of the company
 
jmc757
Posts: 1205
Joined: Thu Mar 09, 2000 3:36 am

RE: Pay Extra To Sit Together!

Tue Sep 07, 2004 2:37 am

747s out of Manchester? Sounds like Travel City Direct using Air Atlanta. To answer the question yes it is sommon for tour operators to offer this "have peace of mind and ensure your party sit together" kind of option. However, we have never taken up this offer and have always been seated together anyway. If you turn up nice and early for check-in its usually never a problem!
 
Matt D
Posts: 8907
Joined: Fri Nov 19, 1999 6:00 am

RE: Pay Extra To Sit Together!

Tue Sep 07, 2004 2:39 am

Back in October of 1999, I had just boarded a CO 757 at LAX bound for EWR. The plane was not only full, but oversold. I had secured by favorite seat (32F). There was a newlywed couple sitting nearby, but were separated by a few rows. They were asking the F/A's if there was any way they would be able to sit together. There were no takers. But then she approached me and offered (in a perfect used-car salesman pitch) that if I took the very last seat, (35F I believe it was) which had a further recline, so that the couple could sit together, I would get first serving of breakfast.

I agreed, and the seat did indeed recline further back. Of course, I would also be the very last one off the plane. But true to her word, the F/A served me my meal first. And by the time the cart got to my row, I was finished. And she offered me "seconds", which I took!

Great flight. I had a good seat, two meals, and I did my good deed for the day.
 
muttley35
Posts: 124
Joined: Fri Jul 09, 2004 4:45 pm

RE: Pay Extra To Sit Together!

Tue Sep 07, 2004 2:42 am

Name sounds familiar Jmc, arriving early was my advice too but they had already paid the £69.
They also had the option of paying £10 each to use a lounge at Sandford another little "extra" the tour operator were pushing.
 
geoffm
Posts: 2082
Joined: Fri Feb 27, 2004 5:58 am

RE: Pay Extra To Sit Together!

Tue Sep 07, 2004 8:28 pm

We used Travelcitydirect last year. Waste of money paying for preassigned seating. The seating was NOT preassigned, our wheelchair-bound passenger did NOT get the seat he required (he wears calipers which requires more legroom), and, to add insult to injury, there was no record on the way back of us having paid £240 for 12 of us to request seats. A rip-off if you ask me.

The lounge at Sanford is not really worth the cost. Jet get them to check in in the morning (which you can do), then go into Sanford for the day.

Be aware that these flights are regularly severely delayed. Ours was by 6 hours, and there have been several threads lately with delays as much as 24 hours.

Geoff M.
 
muttley35
Posts: 124
Joined: Fri Jul 09, 2004 4:45 pm

RE: Pay Extra To Sit Together!

Wed Sep 08, 2004 12:23 am

Thanks for the info/ advice Geoff will pass it on.
 
worldoftui
Posts: 1054
Joined: Fri Aug 24, 2007 5:18 pm

RE: Pay Extra To Sit Together!

Wed Sep 08, 2004 12:45 am

All of the major UK tour operators have been offering this service for years.

The airline will endeavour to allocate you seats together on both the outward and return flights, although, as with the scheduled airlines, NO GUARANTEE can be given.

The choice to pay to guarantee seats together offers people a little peace of mind, with a 100% guarantee that seats will be adjacent. Having been a holiday rep, I know that people actually worry about if they will be split up from their partner / family, especially if they are nervous of flying. Many tour opeators also allow you to check-in only 1 hour before scheduled departure time, instead of 2. So less time to hang around at the airport, unless you like that of course.  Wink/being sarcastic

I think that the real benefit is on the inbound flight. Obviously on the outbound flight, you can turn up early and try to get the seats you want. But on most package deals, on the return flight you are dropped at the airport by coach. If you are the last coach to arrive, you will be at the back of the queue and may be disappointed.

I know people moan about paying extra, but IMHO at least you have a choice. There is not one scheduled carrier that will guarantee your seats together. They usually add a disclaimer to the effect that they will make every effort to provide you with the seats you have booked, but due to operational reasons blah blah.....

We used Travelcitydirect last year. Waste of money paying for preassigned seating. The seating was NOT preassigned, our wheelchair-bound passenger did NOT get the seat he required (he wears calipers which requires more legroom), and, to add insult to injury, there was no record on the way back of us having paid £240 for 12 of us to request seats. A rip-off if you ask me.


GeoffM

You should have recieved a refund for that. That is disgraceful. If you pay for a service, you should receive that service. No arguements. In fact and I can only speak for Thomson / Tui on this, you would have received a refund for that IN RESORT. No letters, no hassle.


Mark
 
geoffm
Posts: 2082
Joined: Fri Feb 27, 2004 5:58 am

RE: Pay Extra To Sit Together!

Wed Sep 08, 2004 2:29 am

Complaints were made, letters were written, but silence was kept by Travelocity. What was most irksome was the fact that the disabled request was ignored. Because of the 6 hour delay, and then 9 hours onboard, he was not able to stand up and ended up with bedsores for the fortnight. Had he been given the bulkhead seat that was requested (and which was given to 2 young girls in both directions) he would have been able to stand to release the pressure on his backside for a bit.

I don't even see why they charge - and certainly not £10 per person per flight. If anything, administration should cost no more than a few pounds for the entire hgroup. I know that is standard amongst charter airlines but to my mind it is a money-grabbing exercise. Preassigned seating in this case does not even request a particular seat, only that you're seated together, which (as has already been pointed out) is not (or cannot be) always honoured.

Grrr. Sorry Muttley.

Geoff M.
 
muttley35
Posts: 124
Joined: Fri Jul 09, 2004 4:45 pm

RE: Pay Extra To Sit Together!

Wed Sep 08, 2004 3:37 am

No Worries Geoff I would have been well p****d off too.

Who is online