" i notice that you did not bring up iairs dependability. im sure in the 14 segements you have been delayed due to mech or other issues that were related to iair and not ma nature. "
my spelling is not as bad as yours! I should use spell check! in 14 segments no maint delays. 1 delay for incoming crew when ORD
"if it were not for iairs pilots walking around the concourse doing csr spin control you would see the same circus there as you see at uax"
I-AIr had low staffing the first 2 weeks of operations, now they are fully staffed. I counted 24 people in the A concourse between banks!
You are missing the point. UA
Pilots would never talk to Passangers or try to help and the fact that anyone is talking to the customer is not spin it is called Customer Service. (What a concept
I have never seen a ramper do anything like throw a cone and I have been flying in and out of IAD
for many many years. I am sure it happens.