I am a frequent flyer on AF
and somewhat less frequent on BA
. I would just like to add a few comments regarding your forthcoming AF
1/ Hurried and badly organised boarding at LHR
boarding at LHR
is strictly by rows from back to front. It always takes me some time to convince the AFSL (local AF
subsidiary) staff that as a business class or F+ Rouge flyer I can board when I choose
2/ No pre-flight drinks
explains that there are tax or customs issues. You nevertheless always get a pre-flight OJ or glass of Champagne on AF
3/ Frosty cabin crew, who really did not give the impression that they enjoy their work, or give 2 hoots about the passengers who pay their wages.
Usually no problem with the AF
4/ Nothing resembling customer service
5/ Inconsistency between flights
Rather consistent service on AF
6/ Tatty and dirty interiors- especially the 767's
Usually no problem on AF
7/ Removal of IFE on the LHR
route, and no explanation as to why
Well, I haven't seen any IFE on CDG
over the last five years.
8/ No dessert in Club- just cheese
Catering in Business Class on AF
medium-haul flights has gone down since April 2003, when it was just great. You won't get much on your LHR
legs : a smallish plastic tray with two canapés and two petits fours.
9/ Poorly synchronised catering service
Except when the AF
staff you have onboard wants to maintain its tradition of service and violate standard procedures, they now serve you tea and coffee at the same time as the plastic tray ...
10/ Club baggage not tagged as priority- as I check in early, my bags are usually last off the belt
That is one of my pet peeves with BA
. No priority tag either as a business class or a BA
11/ Middle seat !!
I would definitely add the fact that you can end up in a middle seat in Club, even on long flights such as LHR ATH. On AF, the middle seat is always turned into a tray.
Overall, I am quite satisfied with my AF flights in medium-haul, except for the downgrading of the catering. Until last October, you had a hot meal in discounted coach for flights 2hrs and longer, and in business class for flights 1h40 and longer. This is no longer the case. On the other hand, I have also flown LH,BD, OK, AY and OS in business class on medium-haul flights. OS has dreadful catering (including one of the worst Sekt), BD, LH and OK are not as good as BA, while AY is somewhat better than BA.
Hope it helps.
[Edited 2004-09-21 20:12:43]
[Edited 2004-09-21 20:16:41]